20 Most Recent Bose SoundDock Digital Music System for Apple iPod - White - Page 4 Questions & Answers

http://www.invebo.com sell the connectors or they will fit a new plug to your power supply. They ship and repair worldwide by Airmail.

Hello. get you broken power supply re manufactured at http://www.invebo.com . The parts that fail are replaced with industrial grade long-life components and if your power supply is unsafe or too far gone then they supply you a new one. Vergy green and shipping by airmail isn't too expensive.

Call Bose directly 1 800 999-2673 repair. I just ordered one PSM36W-201 $59.67 (shipping included)

Screwed are placed in button of the base covered by rubber footings,and also you can take the front screen cover its only fitted,so you can access the amplifier screws.

Good luck...

Regards:
VOTIT

Dont forget to rate:

Yes. Only need a Torx 8 srewdriver and some glue.

Check this:

http://articulo.mercadolibre.com.mx/MLM-58682710-bose-sounddock-reparacion-_JM

Go here.... www.chargeconverter.com/shop/connector.htm?connbose.htm They have replacement boards & upgrade boards for Bose SoundDocks

If it is a different model iPod then it is likely the Bose dock does not support the newer model. Quite often changes such as from iPhone 3 to iPhone 4, Bose had to release a new dock. The speakers and music will still always work, but the support will be limited for charging. Unfortunately you will not be able to fix this, other than upgrade the dock, or go back to your old ipod.

Thumps Up!

Hi, This may be remedied believe it or not by a little whittleing. Be very careful as you are dealing with a 110 volt a.c. line cord, any signs of silver or copper color may mean the cord has been damaged! It sounds like the end of the cord might be a bit misshapen. if the receptacle on the back of the bose ( where the cord plugs in ) is for example squared off on the one side while the other is rounded off (or vice versa-the receptacle is rounded while cord is flat along one side ) then you may whittle the flat side to match the plug in. also sometimes the plug end that goes into the Bose may need to be notched ( this can bee seen on any number of cords that you may even already have-a little groove on one or both sides right in between the holes at the end ).
Thanks for asking FixYa, I hope i was of some assistance, let us know if so or even if not, thanks again and good luck, Prodzilla.

You may need to replace the battery in your ipod.

You can send it in for repair at Ridax http://www.chargeconverter.com/store/index.php?route=product/category&path=37

First, grab your friend or family members ipod and see if it works. If it does, then your problem is your ipod.
You'll probably end up needing to restore the ipod. connect your ipod to the computer and click restore. It's a major pain to have to do this I know, just because it takes forever. You wont loose any music or other data if you sync and transfer purchases first, but it fixes most problems.
If the different ipod doesn't work, then it's the sounddocks problem and you should return it. If for whatever reason you can't return it, there are ways to hack the sounddock so that it will take an auxiliry plug instead of the dock. Here's the simplest one I found, but there's a bunch of articles on it if you look.
http://hackaday.com/2007/07/06/solderless-aux-in-for-bose-sound-dock-etc/
Good luck!

You will need to take the iPod out of the dock and re-seat it. Try it again if it doesn't work the first time. If there is no sound and the iPod is not charging, check that the Sound Dock is plugged into a working power outlet and that the cord is secured to the system. Remove the iPod and re-seat it into the dock. If you have no sound after you removed or inserted the iPod quickly, remove the iPod and wait five seconds before reinserting it. You may have to reset the system if this doesn't work. To reset the system, unplug the Sound Dock for one minute.

Here is how I fixed the hissing noise in my Soundock;
--Pull the bottom plate off (It is attached by 4 screws)
--There is a green motherboard with 2 ribbonwires. .
--One of the ribbonwires (the one the mounts the ribbon vertically) had loosened up.
--Use a tweezers to pop it back into place and that noise will disappear.

This is a design flaw, as the action of inserting/removing your ipod, coupled with the action of setting your sound dock down will work this ribbon loose.

Need to call Bose directly. They don't offer through website but if you call they will sell for around $60

The power source of the Bose is fried - unplug it from the wall immediately. Unfortunately the source can't be fixed and it can be replaced only by the dealer. You will have to take it to it.

Here is how to fix the hissing noise in my Soundock;
--Pull the bottom plate off (It is attached by 4 screws)
--There is a green motherboard with 2 ribbonwires. .
--One of the ribbonwires (the one the mounts the ribbon vertically) had loosened up.
--Use a tweezers to pop it back into place and that noise will disappear.

This is a design flaw, as the action of inserting/removing your ipod, coupled with the action of setting your sound dock down will work this ribbon loose.

other costumers had the same problem, clearly bose knew about it, seems to be a problem with the power adaptor interfering. they sent a new power pack and voila it was now totally silent.

Regards

Well unfortunately with a blown speaker your only options are replacement as you mentioned or you can have Bose repair the item. I would call Bose at 800-999-2673 and I believe it's option 2 right at the beginning. If you happened to purchase the unit with a major credit card (not a debit card) there is a good chance it may still be under the free extended warranty most credit cards place on electronics. Please contact your credit card company to inquire if they do this, and they will be able to file the claim and get you a refund for the unit.

Thanks
Tim

You need the sounddock USB charge upgrade from invebo.com. Takes about 5 minutes to fit.

Take the sound processor board out and sens it to the guys at www.invebo.com they change the connector for 16 Euros. It takes a couple of days. They also sell the USB charge upgrade to enable you dock to charge the IPHONE on the Soundock original.