20 Most Recent Tomtom ONE 3rd Edition GPS - Page 5 Questions & Answers

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This happens when the unit failed to update. Go tomtom home and go to "manage my device" and reload the software. This will put the GPS back to the factory default state.

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Tomtom ONE 3rd... | Answered on Jul 19, 2011

Register your product at the TomTom website - then look for software updates and follow instructions there.

Tomtom ONE 3rd... | Answered on Jun 26, 2011

I think the charger is dead, or maybe the GPS itself...

Tomtom ONE 3rd... | Answered on May 23, 2011

Software needs to be reinstalled and this is not easy at all, get help from previous owner, the reason why he sold it must be the problem you are facing now - SOFTWARE IS SCRAMBLED.Good luck

Tomtom ONE 3rd... | Answered on May 18, 2011

Connect TT to PC, open it by Explorer, create a new map, copy all data from TT to the new map, format the device, disconnect it from PC. Download and install TomTom Home program, install it, connect TT thru the program, make all installations that the program requires, close TTHome, open the device thru explorer, copy from the saved files the map containing the maps and the Voices map. Thos will take around 30 minutes. Then disconnect the TT, Power on, wait 5 minutes, power off and power on again. That's it.

Tomtom ONE 3rd... | Answered on May 15, 2011

You can update the TomTom operating system (OS) for free, but not the maps, at least not in a legal way.

Tomtom ONE 3rd... | Answered on May 04, 2011

I'm a little confused about which unit you have, but the answer is simple enough..... If there isn't a small hole on the bottom of the GPS, then simply hold the on/off button for approximately 15 seconds -- until the unit restarts. The small "hole" that I'm referring to will be in the same vicinity as the connector that the cable plugs into. It should say reset right by it, if the reset button is there. If you do have a reset button on the bottom of the device, you'll need to use something to press the button. A paper clip straightened out a bit works perfectly.

The following lists are from Tom Tom's website. I hope this helps:

Devices that are reset by holding the On/Off button ico_open.gif
(GO x50, Blue&Me TomTom, GO x40,
XL IQ Routes, XL,
ONE IQ Routes,
Rider Pro, Urban Rider)

Devices that are reset by pressing a reset button ico_open.gif
(GO x30, GO x20, GO x10, GO,
XL IQ Routes ², ONE XL,
ONE 3rd Edition, ONE 2nd Edition, ONE 1st Edition
Toyota Aygo Connect Multimedia,
Start ², Start
RIDER 2nd, RIDER 1st)

Tomtom ONE 3rd... | Answered on Apr 29, 2011

  • If you Tomtom GPS is continually getting lost ad reconfiguring then it is time to update your map here
  • Once you update the map you will not have this problem anymore.

Regards, Tony

Tomtom ONE 3rd... | Answered on Apr 26, 2011

On the map display touch the screen once

Look for the spanner / wrench icon and touch that once.

Kepp using the Right arrow until you see RESET FACTORY SETTINGS

Touch YES.

That should make it as you bought it.

Tomtom ONE 3rd... | Answered on Apr 09, 2011

Did you go into your preferences and check to see the voice option is enabled? Also select some other type voice and see if it works.

Tomtom ONE 3rd... | Answered on Apr 01, 2011

Hi Linda

I had this problem also, the power on button should do the trick if you hold it down for 10 seconds, I had this fault with mine also. I was told that if you do not use them for a while this can occur. I think it is because the battery does not have enough charge in it. If you can leave it to charge up for a few hours at home. also sometimes removing the memory card can unfreeze the screen

Hope this helps, if you are still habving trouble get back to me

Tomtom ONE 3rd... | Answered on Mar 28, 2011

viras availabl

Tomtom ONE 3rd... | Answered on Mar 25, 2011

Did you accept the YES for connecting with you TomTom?

If you did so, you can through an account of TomTom Home connect with your gps.

good luck

Tomtom ONE 3rd... | Answered on Mar 25, 2011

N?o consigo p?r o meu Tom Tom a funcionar. Depois de ligado, o ?cr? t?cti n?o funciona

Tomtom ONE 3rd... | Answered on Mar 17, 2011

Try a hard reset by pressing the reset button located on the bottom of the device for ten seconds
(you will need to use a paper clip) if that doesn't work try pressing the reset button with the power button held down at the same time. Otherwise you may need to contact tomtom support care if your item is under warranty still.

Tomtom ONE 3rd... | Answered on Mar 11, 2011

Does your Gps have the latest Map update software?

Tomtom ONE 3rd... | Answered on Mar 10, 2011


Turn on your device and when it has finished loading if you are not already on the main menu (loads of small icons) click on the map to get to it.

then locate the spanner/wrench icon and click on that and this will take you to the change preferences menu.

Now that you are in the Change Preferences menu, keep tapping on the right arrow button to cycle through the menu until you see an icon with three flags on it. That is the 'Change Language' button. Click on that button to bring up a list of the languages installed on your device.

Use the arrow keys up and down to find your language, likely 'English US' for most readers of this site. A dialog will appear asking "English US?" at which point you will say 'Yes'.

If you have any trouble with this may i suggest using google translate to translate the text on the screen to your preferred language so you can find your way to the language settings.

Hope this helps

Tomtom ONE 3rd... | Answered on Mar 07, 2011

Download one of these two and it should work with your TomTom hope this works :P

Tomtom ONE 3rd... | Answered on Mar 07, 2011

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