Hello, Thanks for the opportunity
When you said disc cleaner did not work what comes in our minds is a bad laser, or laser pico
fuse went out on it.
people would just purchase a new unit at this point. No disc could also mean the unit is not spinning
the disc fast enough to be able to be read.
If there is a warren ty
on it witch I doubt you might want to have it honored as the last step.
1. Check and see if the disc is spinning
(if not its the motor)
There are not many parts for this unit as disney contracted out there manufacturing to some knuckle head in china. Parts will not be abundant
If the lens cleaner did not work chances are the unit is past its prime.
Thanks for using fixya
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620