20 Most Recent Disney Princess DVD Player Questions & Answers

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Disney Princess... | Answered on Jul 15, 2017

The Disney Princess DVD player is manufactured by the Starlight Randix Corporation
I will appreciate your feedback and positive rating for this free solution. Thank you.

Disney Princess... | Answered on Dec 06, 2014

Please check the ouput on another monitor and if the same fault is seen then the video board is faulty.
This can be due to several reasons and sections and might need some expert assistance.

Disney Princess... | Answered on Nov 29, 2011

Does it power up? if it does that you can rule out a prolem withyour power supply pac. If it does power up and it doesnt start than might be a problem in the power supply section mainly the rectifying section.Try opening it up and look for visible signs of damage.
Good luck.


Disney Princess... | Answered on Jun 28, 2011


Disney Princess... | Answered on May 15, 2011

First unplug it and check the entire cord for spits and or cracks. Make sure that is OK. Some outlet sockets have a circuit breaker on them. If you have one see if it accidentally tripped and reset it. Perhaps the circuit breaker in the circuit box tripped. Check that as well. Now maybe the outlet you are using is bad or went bad. Try an outlet you know is working right now. If you try all of these and it does not turn on then something inside the DVD player is malfunctioning.

Disney Princess... | Answered on Mar 18, 2011

As with all 'budget' players, if you have the original purchase receipt, original packaging and/or warranty card, you should by law be entitled to a repair or replacement unit under that warranty. First option would be to go back to the store you bought it from - you might be lucky - they may still have identical models in stock - a simple exchange can happen there but only with your receipt.

Assuming the exchange is granted, accept this option if the warranty repair is not appropriate or possible.

Another option would be for you to find your nearest manufacturer's agent - this should be in the instruction booklet towards the back - with a phone number/address, etc. They can advise you further if the store mucks you around. If this product exists in Australia, I wouldn't be surprised as to the number of complaints and recalls on the models in this series. These are very poorly engineered, so that they NEVER work or fail within a short time. I doubt any reputable service agent would touch them.

However, give the above suggestions a try first, before considering any further action (you seem to have half a warranty left so you have some rights here if you bought it new). Failing that, buy a better brand of DVD player next time; steer clear of Disney.

My opinion here is there are far too many of these third-world products being released. They are not made to be fixed if they fail.

Disney Princess... | Answered on Feb 26, 2011

Hello, Thanks for the opportunity to help.

When you said disc cleaner did not work what comes in our minds is a bad laser, or laser pico fuse went out on it.

Regularly people would just purchase a new unit at this point. No disc could also mean the unit is not spinning the disc fast enough to be able to be read.

If there is a warren ty on it witch I doubt you might want to have it honored as the last step.

1. Check and see if the disc is spinning (if not its the motor)

There are not many parts for this unit as disney contracted out there manufacturing to some knuckle head in china. Parts will not be abundant here.

If the lens cleaner did not work chances are the unit is past its prime.

Thanks for using fixya.com

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Disney Princess... | Answered on Jan 28, 2011

if it wont play any dvd it is definately the laser sorry to be the bearer of bad news but it is broken if this helped be sure to vote i look forward to hearing how you got on

Disney Princess... | Answered on Jan 19, 2011

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