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Dyson AM04 Table Fan/Heater Questions & Answers
Dyson fan heater keeps shutting off
Hi Deb, it's Jack at Dyson.
If your AM04 fan heater runs for a few moments then shuts off, this is likely to be because the target temperature you've selected (shown on the LED display on the base of the machine) is lower than the ambient room temperature. The intelligent thermostat is engineered to ensure the machine will only run as needed to maintain the target temperature you've chosen.
Using the remote, or the controls on the base, to raise the target temperature by a few degrees should resolve the issue. I've included our Getting started guide below which shows how to adjust the temperature.
If you would like some further help from our experts after you've given this a try, please call 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
C1 error code on dyson pure hot+cool
The C1 error code on the Dyson Pure Hot+Cool indicates a communication issue between the control board and the motor. Here are a few steps you can take to try and resolve the issue:
- Turn off and unplug the machine for at least 10 seconds, then plug it back in and turn it on again. This can sometimes reset the control board and resolve the issue.
- Check the filter and make sure it is clean. A dirty filter can cause the machine to overheat, which can trigger the C1 error code.
- Check the air intake and make sure it is not blocked. If the air intake is blocked, the machine may not be able to cool properly, which can cause the C1 error code.
- If none of the above steps resolve the issue, the problem may be with the control board or motor. In this case, it is recommended to contact Dyson's customer support for further assistance. They may be able to help you diagnose and resolve the issue, or recommend repair options if necessary.
2/27/2023 11:35:12 PM •
on Feb 27, 2023
Dyson Am04 model no longer turns on due to a power surge. What part is required to fix it? TIA.
First thing is to check the wall socket. Use a desk lamp or something similar and plug it into the socket you use for the heater. If the lamp works so does the socket. Next check the fuse. UK machine have a fuse in the plug, other countries use different systems.
If all these check out OK the surge may have damaged a circuit board inside the heater. Only a Dyson specialist could help you with that.
8/17/2020 3:11:16 PM •
on Aug 17, 2020
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