Ducane 30400040 Stainless Steel Grill - Answered Questions & Fixed issues

This happened to my grill too. I had to replace the stainless steel tube burners- only 1 was broken but I replaced all while inside. Parts are available at various sources online and this is easy to fix. You will need to open the front panel. If you have a helper to hold it, that will make it easier and you won't detach the internal wiring.

https://www.youtube.com/watch?v=dktViOvEfHo Watch this video.

It is possible you are just turning the gas valve on the tank too fast, causing the excess flow valve in the line to "check" or close. Disconnect the hose from the tank and then reconnect it. Then slowly open the tank valve and see if that solves your problem.

try cleaning the injectors they could be blocked

Go here:http://www.appliancefactoryparts.com/gasgrillparts/brands/ducane/30400042.html#Igniters

theremostat is cutting off ? need more info and pics to help further.

Here is a link to Ducane replacement parts.

http://allpartsgrills.com/productCat101109.ctlg

It is called the Firebox.

Arend, here is a link to the part you're looking for. I'm not sure if Factory Appliance Parts will ship to Spain or not, But you can contact them by email, before ordering.

http://www.appliancefactoryparts.com/search/partinfo.php?partsID=29580&modelsID=123993&typeName=gas%20grill

Hope this helps you and Happy Grilling!! Thanks for choosing FixYa.

Call Weber grill they own Ducane now if they do not have it try appliance factory parts!

Your problem is a very common one not only to your grill but for all gas burners. All gas burners including yours if take a closer look except from the metallic rod which is the igniter and makes the sparking there is another rod called thermocouple which when the burner is lit is heated continuously and it produce a small electrical voltage which is capable to hold the gas valve with which is connected on its other end open so when you press for the burner to be lit you should keep it for about 30 sec until the thermocouple to warm up and be able to keep the gas valve open, thus when you release the gas knob the valve to stay open and the burner to continue to be lit. The reason for this system is when accidentally the burner blow off then automatically the gas valve will shut off too and there will be not any gas running in atmosphere with all the danger consequences.

So all you need is to replace the thermocouple with a new one and the burner will stay on after you will leave the gas valve knob.

Infrared burners requite that the gas control knob be held in for 2 minutes or so, to allow the thermocouple on the infrared burner to heat up completely. If it's windy were you are, the wind can blow the burner out, while trying to light it. That's why it has a thermocouple on it, to stop the gas if the burner goes out. All cooking on the rotisserie is doon with the lid/hood closed, at temperatures around 250 degrees F. Once the infrared burner turns bright red, release the control knob.

Hope this helped you to get it lit. Thanks for choosing FixYa.

The problem may be caused by low gas flow. So, before removing & reinstalling the old burners, do the following:

First be sure you have adequate gas in the tank. If that checks out OK, do the following:

1. Turn the gas tank valve OFF and disconnect the hose from the tank.

2. Wait 5 minutes and reconnect the hose to the tank.

3. Open the tank valve VERY, VERY SLOWLY (Slow motion, slow).

4. Once the tank valve is fully open, light the burner farthest from the tank first and set the burner
control knob on HIGH. Does the flame height look correct for being set on HIGH? If so, light
the remaining burners the same way. Do all the burner flames look correct? If so, you solved
the problem. Remember, to always open the tank valve Very, Very Slowly.

If that didn't solve the problem, you will need to replace the grill's Hose/Regulator Assembly. It runs about $30.00 at any home center or hardware store that sells grills & accessories. If you replace it, turn the tank valve ON Very, Very Slowly.

If you find you need to remove and reinstall the old burners, I have included a link to the Owners Manual for you grill. Staring on page 21, Annual Maintenance, it will tell and show you how to remove the burners. http://help.weber.com/manuals/ducane/2008%20Manuals%20pdf/20529916_030308.pdf

I hope this helped you and Happy Grilling!! Thanks for choosing FixYa.

As I tell customers, when they ask me, "How long will this grill last?" "That depends on well you take care of it with routine maintenance and cleaning."

The wiring for the electronic ignition and the spark ignitors are replaceable. The ignitor button or the "clicker" as you called is replaceable. But all you may to do, is change the battery inside the igniter button. To help you further, i have included a link to the Owner's Manual for your grill. It will have an exploded view of the parts, which should help you identify them by part number and order them from Ducane, if you like.

http://help.weber.com/manuals/ducane/2008%20Manuals%20pdf/20529916_030308.pdf

A far as the infrared burners are concerned, they blow out easily if the wind is just blowing slightly. That's why they have a thermocouple on the burner, to turn the gas off to it, when it gets blown out. When preheating an infrared burner, the hood/lid of the grill should be closed.

I hope this helped you and thanks for choosing FixYa.

It's quite a chore replacing the burners on Duncane grills. So, I have provided a link to the Owner's Manual for you grill. Burner removal is in the section entitled "Annual Maintenance" starting on Page 21. You may download & print the manual for future reference.

http://help.weber.com/manuals/ducane/2008%20Manuals%20pdf/20529916_030308.pdf


I hope this helped you & thanks for choosing FixYa. Happy Grilling!!

If the gas you hear is coming from the burner, rather than the side burner gas supply hos, the control knob may be stuck in the "IN" position. Turn the gas tank OFF, before attempting any repairs and disconnect the hose from the tank.

Now that there is no pressure on the side burner control knob, try using it as you normally would. What you're looking for is full function of the knob. Push it it and turn it to the light position. Does the knob pop back out when you release it? If it does, that's a good sign. If memory service me correctly, the gas supply line to the side burner as a quick connect on the hose to connect it to the burner. if so, disconnect and reconnect it to the burner. Does the quick connect slide back into place and connect properly? If not, that is what's leaking. But, to make sure, there needs to be gas going to the grill. Reconnect the hose to the tank and open the tank valve VERY, VERY SLOWLY (Slow motion, slow). Once the valve is fully open, test the side burner hose connection and the hose (squirrels like to chew on the hose) by brushing on a soap & water solution to check for leaks. If you see bubbles that grow in size, that's a leak. Turn the gas tank back OFF. The side burner hose will need to be replaced.

If there were no leaks on the connection, check the burner knob for operation. Does it operate like it should with no smell of leaking gas? If not, the control knob valve will need to be replaced.

The parts you may need can be purchased from Ducane Customer Service 1-800-382-2637.

I hope this helps you to troubleshoot and solve the problem. Thanks for choosing FixYa.

Replacing the burners on any Ducane Gas Grill is not an easy task. As the control panel has to be dismantled to accomplish it. With that in mind, I have included a link to the Owner's Manual. The section Annual Maintenance starting on page 21, will be a big help to yo in removing the old burners and installing the new ones.

http://help.weber.com/manuals/ducane/2008%20Manuals%20pdf/20529916_030308.pdf

Hope this helps you and Happy Grilling!! Thanks for choosing FixYa.

NO, the grill will overheat with the lid closed. Besides, you will probably have to remove the cooking grates under the rotisserie , because a disposable drip pan should be placed under whatever your cooking.

Hope this helps and thanks for choosing FixYa.

Assuming the igniter to that burner is working properly, the best bet is that the burner is clogged an not getting gas. This will require removing the burner to clean it and the venturi valve (which is part of the burner), as it can become a haven for spiders.

Since removing the burners on a Ducane grill can be a bear to do. I have included a link to your Owner's Manual, in case you have misplaced yours, that you can download and print for future reference. Pay particular attention to the Annual Maintenance section. As it will walk you thru how to remove and clean the burners.

http://help.weber.com/manuals/ducane/2008%20Manuals%20pdf/20529916_030308.pdf

I hope this helps you and thanks for choosing FixYa. Happy Grilling!!

Here's a link to the Owners Manual for a Ducane Stainless Steel Grill, that may be a little newer than yours. Never the less, the maintenance and cleaning are the same.

http://help.weber.com/manuals/ducane/2008%20Manuals%20pdf/20529916_030308.pdf

Happy Grilling!!