20 Most Recent Whirlpool WTW5700S Questions & Answers


I'm not familiar with roper washing machines so I'll ask the question does it have two fill hoses. Most European machines now only have one fill. If it has two then it sound like the machine takes the initial water from the one fill and the rinse cycle water from another. The humming sounds like the valve for the other fill needs replacing. These are quite inexpensive and easy to fit. Power off.. remove lid ....switch of water...take out valve when you establish which one is affected and replace

Whirlpool... | Answered on Jun 23, 2015


Please check the motor capacitor, use a capacitor in parallel to confirm. check the motor spindle and paddle for free run., Please check this link;
http://www.espares.co.uk/advice/washing-machines/a/7/1379/how-to-replace-the-carbon-brushes-on-a-washin.html

Whirlpool... | Answered on Mar 15, 2012


It is possible that the motor capacitor is weak and so does not start by itself. So use a similar value capacitor in parallel to confirm.check this link;
http://www.espares.co.uk/advice/washing-machines/a/7/1379/how-to-replace-the-carbon-brushes-on-a-washin.html

Whirlpool... | Answered on Mar 15, 2012


This sounds like a bad timer. This can occur if the unit is heavily used and/or it's over 5 years old. See this link for a parts breakdown (see part #9) under Controls.

http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5513874&diagram_id=28141944#d28141944

Disclaimer: I do not work for, have no affiliation with, nor represent this company. This is not the only place where this part can be purchased.

Whirlpool... | Answered on Jun 11, 2011


Hi from retired Englishman in SW France,

Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
Here are my complete, general pre-typed guidance notes for checking both the filter and the motor ;-0)
-------------------------------------
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Whirlpool... | Answered on Mar 15, 2011


The fill tube has to be recalibrated.

Whirlpool... | Answered on Feb 23, 2011


If you have the lock lid, it may be defective. The spin bearing and the basket drive may be broke. They are the most common reasons for one not spinning. Check the drive belt and make sure it is not broke. The clutch may have wore out as well. Look at your owner's guide and check these out. Since it fills, it is only the parts that make it spin. Start with the bearing and basket ground. Check belt first also. If you have a question, let me know. I am here to help. Thanks for using FixYa.

Whirlpool... | Answered on Feb 18, 2011


Hello,

Welcome to FixYa.

Based on what you've described, sounds like a worn tub bearing unfortunately.

To check it, remove the agitator assembly inside the tub, once it's off you'll see the hub which holds the tub in place.

Take the tub assembly and move it side to side to inspect for "play" in the bearing. This will explain the excessive vibration, bad sounds and the reason it won't balance...I bet it doesn't spin the items out very well either due to too much vibration sensed to maximize spin.

Let me know what you find and I'll try to help you move forward from here.

Regards,

Macmarkus :)

Whirlpool... | Answered on Feb 11, 2011


Something like this could be caused by either the suspension springs or the skate plate. If oil or lubricant gets on the skate plate surface you will loose the friction needed to keep the tub stabilized during the spin cycle. If the skate plate checks good I recommend replacing the suspension springs. Also, the balance ring on the top of the drum may be bad. Here is a link to the springs. Here is a link to the balance ring.

Whirlpool... | Answered on Jan 14, 2011


Service Manual for a similar type model

This manual shows where the tech sheet is. Use your tech sheet to do the diagnostics. Meanwhile this manual is chock full of photos and directions for service.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Whirlpool... | Answered on Nov 24, 2010


This may not be what you wish to hear but... I suspect that the reason you have had to change timers is that a user is turning the dial counterclockwise. This will ruin the timer in one fell swoop as it bends over the contacts inside the timer and caused immediate failure. I have seen this in a few homes where the home owner had mentioned that this is the 3rd timer we have changed in as many years. In every one of the cases I asked them to select various cycles as I watched on the OLD timer. All of them at least once turned the timer CCW. Once I explained that they never turn the timer CCW.... the repeated failures stopped. Some people just never knew that it was bad to turn the timer CCW. That may be the case here. So timer rotation is ALWAYS Clockwise to avoid repeated timer changes.
I would not give up on it yet... You have barely reached mid life for the washing machine you own. At roughly $125.00 for the replacement part I can understand your concern.

http://www.appliancepartspros.com/part_details.aspx?part_id=3890467

It is your decision as to where to go from here. As a repair / tech I would not shoot it in the head just yet. I would look into how people are using the machine controls.

Thanks for choosing FixYa.

Kelly

Whirlpool... | Answered on Sep 28, 2010


The water inlet valve has failed. This is inexpensive and easy to replace. This link should walk you thru the process http://appliancehelponline.com/topwaterinletvideo.html

Whirlpool... | Answered on Jun 28, 2010


Disconnect the machine from the power outlet. Wait for some time. Reconnect it and push the start button. It will start the wash cycle afresh.

Whirlpool... | Answered on Jan 17, 2010


If it drained then the transmission coupler has probably gone out ($6-12 part)

Whirlpool... | Answered on Sep 22, 2009


there are two clips on either side just between the main top and the front panel assy, perhaps 3-4 inches in from both sides, insert a sturdy putty knife and youll be able to POP the clips and gain acess to under the lid. THEY can be quite the super clip at times so you may need to push alittle harder hen expected. the main harness then runs inside behind main console itself, feed it though ad n reconnect!

Whirlpool... | Answered on Aug 18, 2008

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