20 Most Recent GE Profile PGSS5PJXSS Stainless Steel Bottom Freezer French Door Refrigerator Questions & Answers


sounds like a clogged drain line?

Freezer /fridge water/ice in fridge and or freezer, or leaks on floor

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.

Fix any gaps in the door seal.Pack out the seal underneath the areas where the door seal has the gaps. This can be done with a small strip of weather stripping, as shown here, or a bit of tightly rolled up paper under the door seal. Alternatively, you can heat the door seal up with a hair dryer to fix the gaps. This softens the door seal and allows you to stretch it.

Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor.
However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick. Another trick one can use is to connect a copper tube wire with one end going into the drain hole then attach the other end to the heater wrap it around heater a few times. That will take care of the drain problem when it comes to ice build up but not food build up.
Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also.
Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer.
God is so good: so this is why I give free advice so please thank him not me.

GE Profile... | Answered on Dec 24, 2016


first I would call a repair service and see if they give estimates of repair cost . usually when the compressor gives out they do not cool/ freeze .

GE Profile... | Answered on Oct 21, 2015


thermostat has failed i'd say..its not turning off at the requested temp.

GE Profile... | Answered on May 20, 2015


Fridge not starting? CLICKING? FIRST ALWAYSCHECK FORpower at the outlet,checkfor 120 volts. I think God os good that's why I give free advice?

MAY HAVE A BAD START RELAY OR CAPACITOR ON THE COMPRESSOR , CAN BUY A INEXSPENSIVE 3 IN 1 HARDSTART KIT AND BY PASS THEM , NOT THAT HARD TO DO, COMES WITH INSTRUCTIONS> BY THE WAY DO U HEAR ANY CLICKING SOUNDS FROM COMPRESSOR? BUT U MAY ALSO WANT TO CHECK UR COLD CONTROL THERMOSTAT IF IT GOES BAD U MAY GET A NON START ALSO HAVE IT CHECKED FOR PROPER VOLTAGE AND OHMS RESISTANCE WHEN IN THE ON POSITION
A BAD DEFROST TIMER CAN SHUT DOWN COMPRESSOR HAVE IT CHECKED WITH MULTI METER.

to check the defrost timer, u can get by and test manually by placing a small screw driver into the tiny slot or hole underneath the timer and turn slowly clockwise till u hear 1 click. this will engage ur defrost cycle in about 15 minutes u should be able to come back and feel the heat in freezer as it melts the ice providing ur terminator is not bad?
Another way to test it is with a multi meter. Remove timer it from fridge and you will see 4 prongs numbered 2,1,4,3 in that order. Place ur meter prong on prong 1 & 3 (if your fridge has a capacitor wired in series with the windings, then u check for micro fares rather than OHMS) If u cannot confirm this test, still try the next.
Take ur meter prong and connect to prong 1 & 4, it should read resistance or ohms ( closed) now remove prongs and place on prong 1 & 2, this should now read infinity or open (no ohms) now take a small screwdriver place it in the tiny hole or slot under the timer. Turn it clockwise slowly till u hear 1 click. Now ur 1& 2 should read closed ( showing ohms or resistance) now place meter prongs on 1 & 4 and you it should now show open ( or no resistance - no ohms) this is how u know ur timer is good, Remember when testing for ohms ADJUST meter to use a high ohms rating in the thousands as the resistance is very high in OHMS. And adjusting to low ohms rating may give a false reading or not show the proper resistance..


AT TIMES YOU MAY HEAR THE COMPRESSOR CLICK OFF AND ON OVER AND OVER. Signs of a bad start relay or capacitor. Check with an OHMS meter for continuity (ohms) and voltage, capacitor can be checked for Microfares.
To check ur compressor with multi meter:
Disconnect and remove the relay and capacitor from compressor, somes located next to compressor in a casing.

You wills see 3 prongs coming out of compressor. 1 goes to ur start winding, 1 goes to ur run winding and the center goes to ur ground or COM

Place ur meter connector or prong on the start prong and the other on the ground (center prong) take note of the reading in OHMS for example 5 ohms.
Next place meter prong on run prong and the center ground prong agin. Take note of the reading in OHMS. Example 4 ohms

Next place meter prong on the start prong and the other on the run prong, now take note of the reading example 9 ohms. Now match the total of this ohms test with the total of ur two separate test. 9 ohms, if they match ur ok give or take 5 percent plus or minus. One more test to make to test of there is a short in compressor attach meter prong to ground prong and rub the other end of meter prong to metal ( scrape the metal clean of paint and test on metal surface not painted surface. If it shows continuity or ohms , u have a short in ur compressor. It should show infinity
God is so good: so this is why I give free advice so please thank him not me.



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GE Profile... | Answered on May 06, 2015


Unplug the refrigerator and remove the back panel that covers the compressor. There should be 3 wires going inside the cover of the compressor. Mark all 3 and mark their location so if compressor is OK you can put them back in same order. The plastic cover may snap on and you may need to squeeze the sides to unlock the cover and sometimes there is a metal clip holding the cover in place. Remove the cover. May look hard but it's simple. There will be three connections under the cover and 2 will go through the start relay. Unplug them leaving the three prongs exposed. They may be marked R =Run, S=Start and C=Common. Set your meter on continuity and then begin by testing 2 at a time until you have checked S to R and R to C an C to S and S to R again. You should get a reading all the way around. If no reading between any of the pairs as you go around you should get no reading between any two the compressor has an open winding and is defective. Then if it passes that test then touch one probe to R and the other to the copper pipes or clean metal on outside of compressor, then S to metal outside and C to metal outside. If you get a reading this way even just a little. The compressor is a burnout. If you have questions please let me know, If you have questions please let me know, Thanks John Tripp Appliance 911
Contact Me Here

GE Profile... | Answered on Sep 05, 2014

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