20 Most Recent Brother HL-2170W Laser Printer Questions & Answers


My Brother HL 2170W printer has red error light

There is probably still part of the sheet in the fuser at the back of the machine. The fuser will need to be removed and checked for scraps of paper and/or damage to the temperature sensor and v likely a dislodged paper sensor arm.
10/28/2022 5:27:11 AM • Brother HL-2170W... • Answered on Oct 28, 2022

Why it prints grey background

Either the toner cartridge is very close to empty or the drum unit needs to be replaced. Check your warning lights. Yellow = toner, red = drum. If no warning lights, pull out the toner/drum unit and remove the toner cartridge. Have a look at the cylinder in the drum (DR2125) - if it is very black and matt looking you will need to have it cleaned or just replace it.
10/28/2022 5:21:46 AM • Brother HL-2170W... • Answered on Oct 28, 2022

Brother HL 3075CW printer is offline and won't print

I am having the same issue. The printer works for a few days, and then the IP address for the printer changes and I cannot print anymore. Any idea as to how to solve that issue?
10/28/2022 5:17:01 AM • Brother HL-2170W... • Answered on Oct 28, 2022

Cannot print to 2170W via wireless

You need to hard coat your Ip for the printer.
10/28/2022 4:59:20 AM • Brother HL-2170W... • Answered on Oct 28, 2022

HL-2170w won't print with Windows 7

Windows 7 will not work with earlier Windows versions of printers
10/27/2022 7:22:06 PM • Brother HL-2170W... • Answered on Oct 27, 2022

Pages are printing dark (like there's too much toner coming out)

Are you using a compatible toner, or original.. If compatible, go into the settings and lighten the print. If original, could be faulty... but I would say it's the toner. Try another if you have one.
10/27/2022 7:21:59 PM • Brother HL-2170W... • Answered on Oct 27, 2022

Can not connect to personal Wi-Fi network

This instruction is to setup Brother Laser printer 2170W in windows 7
Turn off Windows Firewall
To reset the printer:
Turn off the printer.
Press and hold the Go Button in front, at the same time turn on the printer from the right side. You will see three lights(Error, Drum, Toner) turn on. Release the Go button. The light is not blue and is off.
Now, Press the Go button 7 times. Wait for some seconds.
The three lights will turn on and off by themselves. The printer warms up and then stops.
Connect the ethernet cable to the wireless router and the printer
in the browser type:
It shows the device connected and its ip address.
Close the browser and open new browser
on your internet browser type in http://(ip address that you see as device)
click on "Network configuration"
user: admin
Password: access
click on "configure interface". Change it to "Auto Switching" Click OK
You are back in "Network configuration"
click on Configure wireless
Make sure it is "Infrastructure" and the "channel" is correct.
Also "Authentization Method" should be "open system"
Choose your encryption method
type in your password in "hexadecimal format" and click "submit".
If your password is ascii change it to hexadecimal with an online converter
Follow the instructions.
Wait until it prints the papers.
When it tells you to remove the ethernet cable, Do not remove.
Wait until printing is done. Turn off the printer and remove the cable. Turn on printer.
Now Print the printer status:
click on the Go button once to wake up the printer.
Now click on the Go button 3 times. Wait! it will print 4 pages.
Look at the last page
you will see the IP address of the printer.
go to your browser and type in http://( new ip address that you see on last page)
The last step is again in the "configure wireless" to "configure TCP/IP"
choose something like the last 3 digits should be a high number. Close browser.
Now put in the CD and install the wireless Driver only. All Done!
Turn ON Windows Firewall
10/27/2022 7:21:51 PM • Brother HL-2170W... • Answered on Oct 27, 2022

Why is HL 2170W printer saying it is offline. It

Go to the computer Control Panel, select Printers, right mouse click on the printer and choose Use Printer Online. See what happens.
10/27/2022 7:20:37 PM • Brother HL-2170W... • Answered on Oct 27, 2022

Printer wont print. Keeps saying printer in error

Brother Printer in Error State Windows 10 difficulty is an error normally presented when the printer is jammed, low in paper or ink, the cover is open, or the printer is not connected properly, etc. Here some relevant solutions to fix this error. The Brother Printer in Error State Windows 10, unable to print documents or incapable to connect to the printer? Here every possible solution to fix Brother Printer in Error State Windows 10. Several windows users report After Recent windows 10 fall creators update or Install the latest updates connected printers stopped working or getting Printer in Error State in windows 10 problem. Right steps to Fix Brother Printer In Error State Windows 10:- 1. Check Network Connectivity. 2. Install Proper Printer Software. 3. Connect the printer that requires troubleshooting. 4. Full blog with a guide on how to fix Brother Printer in Error State Windows 10 The Brother Printer In Error State Windows 10 is a very harmful error this error is very annoying. If you want a full solution to this error check this blog and follow the steps given in the blog. We provide online support to any problem with Brother printer Errors. printer-support-3-undefined-undefined-0_24.jpg
10/25/2022 8:57:22 AM • Brother HL-2170W... • Answered on Oct 25, 2022

How do i change password on my wireless epson x410 printer

To Reset Epson Printer wireless password Follow these steps. If necessary, press the Home button on the control panel to return to the Home menu. Press or to select Setup, then press OK. Press or to select Restore Default Settings, then press OK. Press to select Reset Network Settings, then press OK. Select Yes and press OK, as necessary, to reset the printer's network settings. Press the Home button to return to the Home menu. I hope these steps will be helpful! Mark Wilson
4/5/2021 8:47:49 AM • Brother HL-2170W... • Answered on Apr 05, 2021

I am unable to setup the wireless feature for my

http://download.brother.com/welcome/doc002311/cv_hl2170w_eng_nug_A.pdf ,<- is the link to the manual which explains in details how to configure the printer to connect to the wireless and how to install the printer on the computer.
3/5/2021 7:48:50 AM • Brother HL-2170W... • Answered on Mar 05, 2021

My brother laser printer 2170w

just right click your printer icon in printer properties.it will pop out some options.in that options it will also pop out the offline option just click that offline option it will turn in to online option.if u find it hard just uninstall the printer drivers and reinstall it again from the printer driver installation cd.it will work properly.
2/11/2021 7:17:30 PM • Brother HL-2170W... • Answered on Feb 11, 2021

The Ip adress is always even if I do a

I know this is a really old thread, but I recently suffered the same problem after having to move my HL-2170W to a new network. The solution ... unplug the printer, wait 30 seconds, plug it back in. When I did this an ip address of was assigned via APIPA.
10/18/2020 7:00:50 PM • Brother HL-2170W... • Answered on Oct 18, 2020

HL-2170W Laser Printer: Brother printer hl2170w drum light...

drum light ended need to be replace drum.
7/17/2019 6:06:53 AM • Brother HL-2170W... • Answered on Jul 17, 2019

Lost cd-rom for brother HL-2170W

Download the updated firmware, drivers and software for you printer from here (select 'ALL' as Type, and then select your OS and language, to see all downloads available in one page):
Brother HL-2170W downloads Homepage

Also download the manual and guides for your printer:
Brother HL-2170W manuals

And make sure you also look through the FAQs and Troubleshooting under 'Initial Setup' and 'Software' sections:
Bother HL-2170W FAQs & troubleshooting
7/11/2019 9:51:10 AM • Brother HL-2170W... • Answered on Jul 11, 2019

My brother HL-2170W printer suddenly

First it's a good idea to be certain of what the error is, if any.You can find that information out on this page:http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000100/000070/faq000170_017.html?reg=us&c=us&lang=en&prod=hl2170w_all&Cat=11Then if there is no error, or fixing the error does not get rid of the blinking light, you may have to reset the machine to factory settings, which can be done by following the steps on this page:http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000100/000005/faq000105_012.html?reg=us&c=us&lang=en&prod=hl2170w_allhope this helps you! :)
5/9/2019 11:06:58 AM • Brother HL-2170W... • Answered on May 09, 2019

Just bought a new brother HL-2170W, installed the

it is problem your operating system or driver installation
1/26/2018 10:58:57 PM • Brother HL-2170W... • Answered on Jan 26, 2018

Toner light is still on

If you put new toner in your used cartridge and you still have the Toner light, you need to reset the "reset gears". Take the cover off of the gear side of the cartridge. The reset gears are actually attached to the inside of the cover. Move the gear with the lever to the opposite side of the current position.
7/21/2017 6:28:21 AM • Brother HL-2170W... • Answered on Jul 21, 2017
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