RCA 25423RE1 Phone - Answered Questions & Fixed issues

If the machine still works then the light is burned out.

The 25423RE1 Phone came with a manual. If not call for one as a replacement and seek that data from there.

The phone is not seeing the dial tone for that line. Check the jack to make sure it is working.

I found several on e-bay. It took some digging. I just bought one for a little less than $24. Try this link.http://www.ebay.com/sch/Home-Telephones-/3286/i.html?_from=R40&_nkw=RCA+power+adapter

For this problem contact the mobile service provider.........

Sent you a manual but I will send again in this one. Please give 4 thumbs up if helpful.

Just so you know we are not RCA but a community driven site of volunteers.

http://www.telecomuserguides.com/manuals/filesupload/RCA/RCA-25423RE1-Speakerphone-Quick-Start-Guide.pdf

Good luck!

Here is a quick start guide if you need full manual I can have a look.

Please give 4 thumbs if it helped!!

http://www.telecomuserguides.com/manuals/filesupload/RCA/RCA-25423RE1-Speakerphone-Quick-Start-Guide.pdf

Cheers.

Welcome to FixYa!.

Hi Anthony, you have to enter the phone numbers that you want to be identified in the phone book of the phone. If you want to show caller ID's for unknown callers, you have to subscribe it from your network/phone service provider. It is a monthly service fee.

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Have a great day.
Jas247

Now here's a conflict. Does line 4 work on any other phone where it doesn't ring? You say all lines are working properly wiith dial tones, tnen you say you can't pick it up from another phone.

I don't think these phones have "private lines", but the dial tone comes from the 2nd RJ-14 jack on the wall. On every phone, you could swap the plugs so that line 1 comes into line 3 and line 3 comes into line 1 (you'll lose the intercom) and see if you get dial tone on line 2 which will be the phone that works line 4. The point being to determine if you have a wiring issue or a programming problem.

Carl

According to the manual, this phone is not able to do Caller ID. I have included a link where you can download the manual. On page 29 there is a note that Caller ID is not applicable to model 25423.

http://www.rca4business.com/products/pc/pdf/instruction-book/25423RE1.pdf

Did you change carriers lately? Some new services include carrier's voicemail and they sent a signal to turn on your systems light. Check with your carrier Before we assume there is somethign wrong with you equipment.

Unplug phone that has crosstalk problem.Replace with a good phone.If trouble disappears then trouble is the replaced phone.If trouble is still there,then it is wiring problem.

The phone may have the same extension as another phone in the system. Unplug it from the power and take out the battery for a minute. Then plug it back in. It should take a moment to find other phones on the system and assign itself an extension number.

You may also have a line reversed on that phone. Check to see if line 1 is line 1 on all of the phones. Then line 2, 3 & 4.

Another thing to check is the DSL filter. That phone may need a filter on the line to keep your DSL from interferring. If it has one replace it.

You can use a standard RJ-14 two line jack. This type of has a minimum of 4 wires inside the jack. You can also use a 6 wire jack, but not a 8 wire jack.

Manual (PDF) for RCA 25423RE1 is available for download here.
Good Luck!

it needs to be included in your phone service. companies offer different packages, perhaps you can purchase it by it's self. I’m happy to help further over the phone at https://www.6ya.com/expert/david_6df67de3b14de867

took the system back and bought a different system

Move a known good phone to this jack and plug it in. Similarly, take the phone to another jack that you know is working. (Try new phone cords on the non-working phone.) If you get a dial tone with this phone at another jack and the wire is good and seated properly at the jack and the phone, you'll need to take a closer look at the jack. A wire might have come loose in the faceplate connections or keystone jack. If you have a keystone jack, reseating the wires requires a "Punch down" tool to push down the wire. Replacement jacks (at hardware or tech stores) come with a plastic one included. Better ones are sold separately. If the phone doesn't work at another location, check your manual and warranty information.

I hope this helps.
Cindy Wells

Did you change carriers lately? Some new services include carrier's voicemail and they sent a signal to turn on your systems light. Check with your carrier firs.

hmmm..ok...do you have a user guide or manual handy? usually the intercom is an issue with a settings between the phones..