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Using Uniden digital answering machine with 2 phones. When I pick up either phone to make a call a message appears on the screen, "connecting". . Tried another phone ,line good.
Check if the base power adapter is warm to the touch. If it's cold, then the base has no power. Test if distance between the handsets and the base is an issue by moving closer to the base. Check for any radio interference. Check if the handsets are registered. You may need to de-register them first. Try unplugging the base (power and phone line cord) then remove the batteries from each handset. Wait at least 15 minutes before restoring the power/batteries. If the base has a charging cradle, place one handset in that cradle and wait a few minutes. See if that handset works. Otherwise, try to register one of the handsets and see if it works.
If the problem persists, then the base probably has a problem transmitting or receiving the signals from the handsets. Unless the system is under warranty (one year), you should replace the system. Otherwise, contact Uniden customer support.
I hope this helps. Please add a comment with the model of the Uniden phone if you want directions for registering/de-registering the handsets.
How do I disconnect the answering machine on my uniden
cordless phone,since I have voice mail with my phone company?
You should be able to set the Uniden answering system to Off. There are exceptions. The answering system will automatically turn on if the Uniden system has Do Not Disturb or Silent mode enabled. To check for the DND mode, look for a DND button on the base. Press and hold the button to toggle the feature off. For the Silent mode, look for the # symbol (below 9) or a Silent button on the handset and press and hold the button. Then either turn off the answering system using the button on the base or go through the menu to turn it off.
To use the menu system, make sure that the phone (all handsets) system is in standby mode. Press Menu and use the arrow keys to navigate to Ans. System (or Ans. Setup). Press Select and look through the menu for a line that has Ans On/Off. Press Select and set this to Off. Press Select to Save. Press End/Clear several times to exit the menu.
I hope this helps. Please add a comment with the Uniden phone system model number for specifics on where to find the Do Not Disturb or Silent buttons and the Answering system setup.
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