20 Most Recent AT&T 8525 Smartphone Questions & Answers

I had a similar problem, 80% battery phone randomly shut itself off and would not start again. no lights if I plugged in charger or anything to indicate phone was getting juice. Found a diagram of the motherboard, located the fuse and operated on my phone. If I touched the 2 ends of the fuse with tweezers and plug in cord, got the red light with no battery. This indicated fuse bad. put a little trail of sodder to connect the 2 ends of fuse and put battery in and presto, I now have working phone with no power fuse. Could burn up some day but was going to be trashed anyway as out of warranty.

AT&T 8525... • Answered on Jan 14, 2020

Num lock is on in your keyboard, just turn off the Num Lock by pressing the NumLock key on your keyboard

AT&T 8525... • Answered on Feb 11, 2018

I have a small solution to what all of you are having with the black screen. I had the same problem so, what you want to do is keep pressing the power button. You do not turn the phone off, you will just put it in standby mode and then back on. If you keep doing that the screen will turn back on but you can not let the back light go out.

AT&T 8525... • Answered on Apr 14, 2011

Get your Smartphone 8525 repaired by a repair service. Replacing the LCD screen or getting it repaired will fix the problem. Two online cellphone repair services that can replace the LCD screen are DrCellPhone and CellularDR. Go to an online repair service website, purchase a repair service and mail your cellphone to the address that they provide. They will repair it and return it to you.

AT&T 8525... • Answered on Jan 12, 2011


I am sorry to hear regarding the Problem. There could be only 2 Possibilities :-

1. Touch Screen is at Fault. This is really common and most of the times, the screen worsens along with time. No / Intermittent respond are mostly indications of Faulty Touch Screen.If screen is at Fault, Touch Screen needs to be Replaced.

2. Firmware Problem - If there are more than non responsive or half responsive action, it could be attributed to Firmware Fault and it has to be re-installed.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

AT&T 8525... • Answered on Jun 05, 2010


This is a Common Problem. You need to replace touch screen, It is easily available online or you could also purchase that from any of the local mobile repair shop.If you Fix it yourself, it would cost you less than $50.

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

AT&T 8525... • Answered on Feb 11, 2010

You need to perform a hard reset.

This will erase your 3rd party programs, notes, etc..

Press both soft keys (top buttons on top of the 8525) and press the reset button (which is recessed in a hole on the back

Try using the HTC Hermes unlocking tool

AT&T 8525... • Answered on Sep 26, 2009

You need to perform a hard reset.

This will erase your 3rd party programs, notes, etc..

Press both soft keys (top buttons on top of the 8525) and press the reset button (which is recessed in a hole on the back).

Hope this helps,

AT&T 8525... • Answered on Sep 26, 2009

The 8525 is a Microsoft Windows based device, I've found Contacts getting loaded onto my phone through the following conduits:
  1. by entering them manually
  2. ActiveSync with MS Outlook
  3. download with Windows Live/Hotmail Live contacts if you've set it up as an email account on your phone.
  4. I think my old Hotmail contacts were uploaded into Hotmail Live and back down with my Windows Live account onto my phone, and now the same with Windows Live Mail (Hotmail replacement).
There may be other software solutions and fee based 3rd-party services on the web that will import contacts from web based email, just search for "import contacts into WM6".
Depending on your computer skills, there are sites that give instructions on import/export and file manipulation in order to get contacts onto your phone.
For security reasons, I wouldn't recommend any software/service that wants you to upload contacts to their site.

AT&T 8525... • Answered on Sep 03, 2009

Sounds like a software glitch. Back up ur contacts( assuming you still have contacts) with outlook using active sync. Perform a hard reset on ur phone that should fix the problem. Which version of windows mobile are you running? If its 5.0 then upgrade to 6.0

AT&T 8525... • Answered on Aug 14, 2009

Who's your carrier?

You can call 611 from ur phone for free and ask them what is the voicemail access number for your area code. You can also google the voicemail number it probably got accidently deleted and now u push and hold down #1 and nothin happens I am assuming.

AT&T 8525... • Answered on Mar 18, 2009

yes, you have to open it up. most likey there is a small cable that leads to the main speaker the got unplugged. this happend to one of my frens. puluged the cable back in works great

AT&T 8525... • Answered on Dec 27, 2008

Here is the manual. It is from Cingular before Att bought them.


Good Luck

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AT&T 8525... • Answered on Dec 20, 2008

mine does the same thing. i replaced the battery, but no help. sometimes it works, sometimes not. no help from at&t

AT&T 8525... • Answered on Sep 13, 2008

replace the lcd screen
you can get them at www.htclcd.com

AT&T 8525... • Answered on Aug 17, 2008

It appears if you have web links to other sites in your email signature, Yahoo Mail will flag it. https://answers.yahoo.com/question/index?qid=20131105093109AAR5Kbv Also, if you log in from a location different from the one you normally use, especially if it's outside your home country, or if you recently changed ISP providers, that can trigger it as well. https://answers.yahoo.com/question/index?qid=20130803075759AAlzX7O A third possibility is that your username and password have been compromised, and someone else is logging in and using the account to send spam. Yahoo/ATT has very good customer support. Chat/Call them and they can help you solve the problem. Semper Fi, Z

AT&T Computers &... • Answered on Mar 23, 2021

try asking a question the above is not. or ask AT&T? we are not them.

AT&T Computers &... • Answered on Jan 05, 2020

FixYa Experts: Once you have reached a certain number of answers, then you can Edit and Delete these spam posts too, so they don't victimize unwary users. By my estimate, 4 of your fellow volunteer Experts are currently deleting 5000 or more spams per day, and it's not keeping up with the flood. Please help us out.

AT&T Computers &... • Answered on Nov 09, 2019

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