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Sony Walkman Video NWZ-A815 Digital Media Player - Page 3 Questions & Answers
Not recognized by computers
To fix this try the following using an account with administrator privileges and internet access:
1. Open Device Manager (While holding the windows key, press the Pause / Break key. This will open up the System Properties box. Select the Hardware tab and click Device Manager)
2. Find and expand the Portable Devices folder (a problem icon should appear beside the WALKMAN NWZ-A815 device)
3. Right-click WALKMAN NWZ-A815
4. Click Update Driver...
5. Select Yes, this time only
6. Click Next
7. Select Install the software automatically
8. Click Next
9. Click Finish
Open Windows Media Player 11, connect your sony nwz-a815 and wait for it to appear then try to sync some files.
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