20 Most Recent Philips GoGear Flash MP3 Player Questions & Answers


I cannot play videos on my player

9/14/2021 8:17:50 AM • Philips GoGear... • Answered on Sep 14, 2021


DRM stands for Digital Rights Management. It is used to protect purchased & downloaded tracks. Most Philips MP3 players are not compatible with DRM tracks.

If you are ripping your CDs with Windows Media Player, click on Tools -----> Options. Click the Rip Music tab (varies from version to version) and make sure the Copy Protect box is un-ticked.
3/12/2020 8:28:51 AM • Philips GoGear... • Answered on Mar 12, 2020

Not starting

Talk to Philips support via: http://www.support.philips.com/support/contact/contact_page.jsp?userCountry=ca&userLanguage=en
5/7/2015 7:43:24 AM • Philips GoGear... • Answered on May 07, 2015

How do I download songs from my computer to my Philips gogear 4gb?

By using sync in windows media player when the player is plugged in to usb port
12/13/2014 6:19:42 PM • Philips GoGear... • Answered on Dec 13, 2014

I unplugged to soon and erased everything and now

push the reset button then turned it on
4/4/2013 7:24:01 PM • Philips GoGear... • Answered on Apr 04, 2013

File system error

Go to the support site:
Select and enter your model in the right upper corner in the 'Search' bar:
just start typing SA.... and then select from the list that shows up.

e.g. support site for SA6045/02:

Select the link for 'FILE SYSTEM ERROR' under Latest updates:

1. Backup your content from the player to the computer.
2. Perform a format as told in the link.
3. When format has completed you can put back your files to the player.
4/4/2013 6:23:38 PM • Philips GoGear... • Answered on Apr 04, 2013

File system error for gogaer 4gb,Model:sa3245/37

im having the same problem! if you find out how to fix it please let me know!
4/4/2013 6:14:55 PM • Philips GoGear... • Answered on Apr 04, 2013

It hangs on the first screen!

when i plug it in to charge it just stays on the philips welcome screen and just stayz like that wen i reset it does the same thing
2/14/2013 8:24:40 PM • Philips GoGear... • Answered on Feb 14, 2013

File format not supported on

Check the specification of your MP3 player to determine thetype of video file format it uses. Most common video files that MP3 players use are, AVI andWMV, there may be others such as FLV, MOV and DivX. If your player cannot play a video then it is anincompatible video file format, then you need to convert that video file to aformat that your MP3 player uses. Click on this link for instructions on converting videofiles for MP3 players :- http://www.fixya.com/support/r5874192-play_videos_mp3_player MP3 players can only play music files in mp3 file format.You need to convert your CDs to mp3 music files onto your computer ordownload them from the Internet and then copy them to your MP3 player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-
5/7/2012 4:15:42 PM • Philips GoGear... • Answered on May 07, 2012

How do you make a pplaylist

Hi, This list is music that you play the most or like. You have to have a computer that is full of songs or videos to make a play list from.Hope that helps you.
3/10/2012 10:34:51 PM • Philips GoGear... • Answered on Mar 10, 2012
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