Cavalry Storage Cavalry 500GB 3.5 7200RPM USB 2.0 External with One Touch Back-Up 500 GB Hard Drive - Answered Questions & Fixed issues


My cavalry 1 tb ext

Could be a power issue at the USB port Try another USB port, also disconnect any other USB devices and try again
1/3/2018 2:50:40 AM • Cavalry Storage... • Answered on Jan 03, 2018 • 148 views

My computer accesses the file on the external hard drive, starts to download the information, then my computer freezes. The only way to get out is to power down, holding the computer button down till

maybe the file is corrupt or has a virus. Do full virus scan on freshly rebooted computer. try starting the PC in safe mode (F8 when booting) and open the file. do other files of the same type open up ok?
9/27/2017 6:40:25 AM • Cavalry Storage... • Answered on Sep 27, 2017 • 36 views

I have never used my CAUM37500 Hard Drive. I

The drive might be faulty. Can you see it in Windows? if not, is it in the BIOS? If not, I'd get my money back.
11/20/2010 9:23:27 PM • Cavalry Storage... • Answered on Nov 20, 2010 • 118 views

I have a cavalry CAUE37500 500GB 2.0 that I have

> ticking of a watch ...

A typical sound from a disk-drive that has malfunctioned.

If it still has a valid WARRANTY, exercise the warranty to get it repaired/replaced.

If the warranty has expired, then open the case, remove the disk-drive, buy a new "compatible" disk-drive, connect it, and thus "revive" your external storage device.
10/24/2010 3:05:18 PM • Cavalry Storage... • Answered on Oct 24, 2010 • 320 views

My Calvary external 500GB hard drive is not being recognized


Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
9/29/2010 8:54:44 AM • Cavalry Storage... • Answered on Sep 29, 2010 • 1,250 views

My computer (HP Pavillion p3101)

Press the start button and right click "my computer"-> Manage -> Storage -> disk management. It can take up to a minute before displaying your discs. Rightclik your 500 gbcaue37500 and and depending on what's avaible;
Change from offline to online
Assaign a drive letter to the drive

  • If my solution helped, feel free to rate it!
7/30/2010 7:19:41 PM • Cavalry Storage... • Answered on Jul 30, 2010 • 171 views

Need to get a manual



Above link lead to the manual. We hope this would be helpful to you..

God Bless
7/30/2010 4:05:54 PM • Cavalry Storage... • Answered on Jul 30, 2010 • 106 views

External hard drive will not power on

The adapter case could be faulty but the hard drive may be OK.
Remove the hard drive and connect it to an USB hard drive adapter. Then plug the adapter into a working computer's USB port and if this computer sees it as an external hard drive and you can open the folders and files, then the hard drive is OK and you only need to buy a new USB hard drive adapter case.
If the hard drive is faulty, and the data is very important to you, there are companies that can retrieve data from faulty hard drives BUT it will cost you an arm and a leg for their services.
6/19/2010 10:39:41 AM • Cavalry Storage... • Answered on Jun 19, 2010 • 161 views

USB not reading in computer

try a new cable, and a different usb hub or a different pc, if not found, drive is bad
4/13/2010 5:31:22 PM • Cavalry Storage... • Answered on Apr 13, 2010 • 148 views

I was using my harddisk for more than 2.5 years

do not not chkdsk....

get some data recovery software and install it in other computer with second harddrive

then run the software and recover the data in it
10/5/2009 12:40:17 PM • Cavalry Storage... • Answered on Oct 05, 2009 • 410 views

My Cavalry hard disk fell off from a couple of feet

It does sound like you have the "click of death"

You could try remove the drive from its enclosure and connect it direct to a computer. If however it still clicks ticks or whines badly the it is probably toast.

You can however buy just a drive and put it in the enclosure. then maybe use crazy glue to hold it down.

A far as recovery goes then if it does not work on your computer directly then the other options is very expensive data recovery services
8/11/2009 11:13:24 PM • Cavalry Storage... • Answered on Aug 11, 2009 • 428 views

Hard drive is turning on but computer isn't recognizing it

Maybe when it dropped it shattered a bit of the circuit board....
Or a wire came loose, maybe the Ex HDD pin has broke. Unsure.
Do you at all hear any clicking? That you may not of heard before?
7/13/2009 7:20:48 PM • Cavalry Storage... • Answered on Jul 13, 2009 • 539 views

Need driver for external hard drive for win 98

i didn't understand . you need not need extra driver for external hard drive for win 98.
if it is need what is the need of external hard drive
7/11/2009 4:06:29 AM • Cavalry Storage... • Answered on Jul 11, 2009 • 259 views

Hard drive problems

Recommend you contact the Hard Drive manufacturer. No one will know more about the product than they will. I would follow their recommendations. Who is the manufacturer - NOT OF THE COMPUTER - OF THE HARD DRIVE.
9/6/2008 12:22:05 AM • Cavalry Storage... • Answered on Sep 06, 2008 • 370 views

Cavalry hard drive gets error message

click start control panel administrative tools computer management then select event viewer depending on what operating sytem you have this may vary extend the events there you will ((see errors in red)) you will no what exactly what the error was and at what time it occured you might be able work your way through the problem if it's a program file you might uninstall the program restart your computer then reinstall some of these files/software hope this helps
5/9/2012 9:43:17 PM • Cavalry Storage... • Answered on May 09, 2012 • 138 views

I have an unused internal 500 hard drive in an enclosure. Will upgrading it to a USB 3 enclosure do anything?

sadly we can not tell you if it will even work for what you want to do
11/27/2020 12:33:48 PM • Cavalry Storage... • Answered on Nov 27, 2020 • 52 views

Constant beeping from Cavalry external HD

Can't say exactly what it means technically speaking, but my experience with such a problem is that the drive is 'dead'. Of course trying it on another computer would be constructive.
12/15/2017 2:17:42 AM • Cavalry Storage... • Answered on Dec 15, 2017 • 167 views

My black calvary external hard drive won't turn on.

Would be great if the next time you also place the model number, because Cavalry makes dozens of different drives. When the bleu light does not go on, you have to assume the drive is not getting power. If the drive has only one cable, (small drives like 2,5 inch most of the time only have one cable) it could be the USB cable is defect and can't give through the 5 Volt coming from the computer USB connector. It also could be the 5 Volt supposed to be in the computer has gone. If you have to connect an external power supply, with a small cable to the drive, I would check the power supply. A 5 Volt 2 A supply, with the round plug can't be that expensive. If both don't work, it also could be inside the housing of the drive is something defect. If you need to have the data on the drive, you always could but an universal USB connection for hard drives. I have one for IDE and E-SATA, in the box came a set power cables and a power supply, but that one was almost 50 dollar. There are cheaper ones on the net. Be aware drives don't live forever and make sure you always have at least two backups. (that is more than one origin; and one back up)
6/17/2014 12:05:52 PM • Cavalry Storage... • Answered on Jun 17, 2014 • 159 views

Error message says I don't

Hi there, It sounds like your network administrator has locked your ability to write to certain folders. If this is a home hard drive, the only way to fix this would be to completely reinstall windows. If it's a work computer, you need to talk to your IT Department. -Alex
8/13/2011 2:15:34 AM • Cavalry Storage... • Answered on Aug 13, 2011 • 248 views

My computer not recognizing hard

check the power and data cables and try to but the bios into the default sittings
8/5/2011 1:30:26 PM • Cavalry Storage... • Answered on Aug 05, 2011 • 384 views
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