20 Most Recent Frigidaire FEX831CS Top Load Stacked Washer/Dryer - Page 4 Questions & Answers

helf me pls..i dont understand

Good Morning Patrick, thank you for allowing me to assist you! Let's try resetting your dryer by either unplugging it or flipping the household circuit breaker off. It is important to wait approximately ten minutes and then turn your appliance on. If resetting the power does not correct the issue, and based on the symptoms you are describing, you may have a communication error with the control board, the timer itself may not be operating correctly or a potential wiring failure. Because it could be a number of any one of several underlying causes, you may wish to reach out to an appliance expert who is best equipped to pinpoint the exact problem, which can often save you funds and a headache.

Mine did same thing I took pump apart and found that the impeller was stripped out replaced pump works fine now.

Hello Tuomas, thank you for allowing me to assist you! Based on the video you have provided, it shows that your laundry center is experiencing one or two things, an issue with the water valve or a faulty timer. I am fairly confident that an authorized service agent will be able to restore your appliance to its normal operating condition. You can often locate a qualified service technician on the manufacturer website. I hope this information helps to some degree. Best regards!

Kristen-follow the hoses-water comes into machine at the water supply valves-hot and cold which go into the tub-then there is a drain pump which is connected to the tub via a hose-the out put of the drain pump is connected to the drain through the back of the machine usually at the bottom and this goes into your houses' drain-follow the hoses and you shall reach laundry success-cheers Denny

The drum rides on rollers-the bearings probably have failed or there is a flat spot on one or both-I would check them-Iwould replace all at the same time-cheers Denny

Hello Julien, thank you for your inquiry! Based on the symptoms you are describing it sounds like your laundry center is experiencing an issue with the power supply. Either the power supply is not connected correctly or it's an internal power supply issue within the unit. Regrettably, this is not a simple DIY job. I would strongly recommend connecting with a professional to narrow down the precise issue before investing in parts that may or may not be the root cause. You can often locate a qualified service provider through the manufacturer website.

A top load washing machine has the old fashioned transmission/agitator. They can fail because of so many gears inside. If it seems locked up it likely is. Time to get a new transmission.

Good Afternoon Carlos, thank you for your post! Based on the symptoms you are describing it sounds like something could possibly be lodged in the blower wheel or your laundry center has a failed motor. Regrettably, this is not a simple DIY job. I would strongly recommend connecting with a professional to narrow down the precise issue before investing in parts that may or may not be the root cause. You can often locate a qualified service provider through the manufacturer website.

Does the lid lock engage on the washer?

Hello Janet, thank you for allowing me to assist you! From what you have described it sounds like you either have a problem with the belt, front (and/or rear) bearing, or a loose connection with the motor or drum. I recommend contacting a professional to accurately diagnose the issue, the part(s) may have to be replaced depending if they are worn, damaged or loose. You can often locate a qualified tech through the manufacturer website.

just remove the cover in the front of washer by removing the screws in lower portion!then when it opened jung tilt a little the machine and you will see the belt at the bottom,just hold the belt from the transmission pulley,give some turn to the pulley and try to rlocate the belt from the track of the pulley it will easy to remove it

Good Morning Beth, thank you for allowing me to assist you. Often this occurs because the washer cannot properly drain and dispose of the water and detergent solution. More than likely the drainage hose/pump may be clogged and needs to be cleaned. If not, the appliance may possibly be experiencing an issue with the door lock assembly, faulty pump, timer or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair your appliance. I home this information helps in a small way.

Good Morning Jeff, thank you for your inquiry! Frist, confirm that the unit is properly load, with not too little or too much clothing. Is the unit making a squeaky noise? If so you may either have a problem with the belt, front (and/or rear) bearing, shock absorbers or a loose connection with the inner and outer tub. Regrettably, this is not a simple DIY job. I recommend contacting a professional to accurately diagnose the issue, the part(s) may have to be replaced depending if they are worn, damaged or loose. You can often locate a qualified tech through the manufacturer website.

Hi Heather, thank you for your question! Generally speaking, there are several thermal fuses that may have opened if the temperature inside the unit rises too high. Typically, an open thermal fuse is a result of restricted exhaust vent. I suggest cleaning the vent and to confirmed that it is completely clear from any debris, dust, etc. Along with the thermal fuses, the heater could be in the open position. In this case, you may wish to reach out to an appliance expert who is the best equipped to pinpoint the exact problem, which can often save you funds and a headache. I hope this information helps to some degree.