Westclox Big Ben Moonbeam Alarm Clock - Answered Questions & Fixed issues

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The alarm won't work on my nearly new moonbeam clock

go through the setting for alarm procedures as there may have been glitch that dropped the setting off
2/6/2017 3:24:15 AM • Westclox Big Ben... • Answered on Feb 06, 2017 • 1,105 views
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Big ben moonbeam alarm not sounding

The later alarm trip assemblies - the one in which the cam on the trip staff is a steel disc with a cutout, and the trip wheel is steel with a stamped out projection - can be troublesome. I had so much trouble with these parts on a 1970 Big Ben leg model reproduction that I replaced them with the old style trip assembly having the brass finger on the trip staff and a brass trip wheel. This solved the problem of the trip staff being carried around with the trip wheel.

8/1/2013 10:02:51 AM • Westclox Big Ben... • Answered on Aug 01, 2013 • 1,303 views
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Westclox 80231NS user-manual

3/13/2023 8:12:10 PM • Westclox Audio... • Answered on Mar 13, 2023 • 38 views
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How do I set the time on a Westclock tech model clock?

They all have model numbers. The names are kinda generic.
2/24/2023 5:18:57 AM • Westclox Audio... • Answered on Feb 24, 2023 • 34 views
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Westclox Radio Alarm model 80205CN. Do you have a manual for it please?

Question edited for clarity. Contact the maker site. It is not in any of the manual sites. https://westcloxsource.com/user-manuals/ ..
2/24/2023 5:10:43 AM • Westclox Audio... • Answered on Feb 24, 2023 • 30 views
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I have a Westclox model #15600QA, when set time for alarm is reached, I do not hear alarm and the clock's second hand stops functioning.

It sounds like there may be an issue with the alarm function and/or the clock movement in your Westclox model #15600QA clock. Here are some steps you can try to troubleshoot the issue:
  1. Check the battery: Ensure that the battery in the clock is fresh and properly installed. A weak or dead battery can cause the clock to stop functioning or the alarm to not sound.
  2. Check the volume: Make sure that the volume of the alarm is turned up and not muted. There may be a switch or dial on the back or side of the clock to adjust the volume.
  3. Check the alarm setting: Ensure that the alarm is set correctly and that the time is set to the correct AM/PM setting. Check that the alarm switch is in the "on" position.
  4. Check the clock movement: If the clock's second hand stops functioning, this may be a sign that there is an issue with the clock movement. Try resetting the clock and see if the second hand starts moving again. If it does not, there may be a problem with the clock's gears or other internal components.
  5. Contact Westclox support: If none of the above steps resolve the issue, it may be best to contact Westclox support for further assistance. They may be able to provide additional troubleshooting steps or suggest repair options if the clock is still under warranty.
Note: Before attempting any repairs or opening the clock, make sure to read the instructions and take proper safety precautions. If you are unsure of how to proceed or do not feel comfortable making repairs yourself, it is best to seek the help of a professional clock repair service.
2/23/2023 3:45:48 PM • Westclox Audio... • Answered on Feb 23, 2023 • 29 views
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How to set Westclox 0717?

1/19/2023 2:24:23 PM • Westclox Audio... • Answered on Jan 19, 2023 • 31 views
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Why would a manual wind up westclox alarm clock not respond when wound?

Spring broken! Gears broken! Overwound!
5/20/2020 12:51:47 PM • Westclox Audio... • Answered on May 20, 2020 • 197 views
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Does westclox model 70028 time resets when unplugged

I doubt it though you can download a user manual and check in there. There is a facility for a backup battery but the purpose of that is to keep the clock ticking over in the background in the case of a power cut. I doubt the backup battery would be enough to power any more than essential circuitry.
8/16/2019 1:42:59 AM • Westclox Audio... • Answered on Aug 16, 2019 • 160 views
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Have a beautiful Westclox Big Ben 1964 wind up clock. The person said he believed it was wound too tight. According to the owner:The Big Ben doesn't run (is wound tight), and the alarm only clicks when the alarm hand is advanced to the time setting.

Sorry to say that clock repair is not easy and is a lost art. You may want to see if you can locate one locally that can fix it. The only other chance you have is to open the clock and look for the winding spring and the pawl that holds it and release the tension by holding the pawl back as you put torque on the winding stem, then release the stem slowly and then release the pawl.
4/16/2019 4:14:18 PM • Westclox Audio... • Answered on Apr 16, 2019 • 689 views
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I took my dialite westclox bold2 apart to repaint it. Some how I forgot where the electric wires connect.

Could you provide a close up of the clock unit itself? There may be a couple of holes in the clear plastic where the wires can be inserted into.
4/3/2019 11:25:49 AM • Westclox Audio... • Answered on Apr 03, 2019 • 123 views
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Westclox battery operated chimes don't work

install new batteries correctly in the unit If the chi,es still do not work on the hour, consider this --a new clock movement with chimes in the circuit costs around the $100.00 mark Check that the contacts have enough pressure on the battery terminals first
7/7/2018 12:30:31 AM • Westclox Audio... • Answered on Jul 07, 2018 • 228 views
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I asked this before. I thought I was on westclox customer service page. I have an alarm clock that keeps going back to twelve o'clock about every 4 or 5 hrs

you commented that it was not helpful then you post again asking the same question you did not get the clock from fixya site and the not helpful advice is what you should be doing going to a service agent or back to the manufacturer as it could be a warranty problem or a setting that you didn't read in the owners manual
2/6/2017 3:00:45 AM • Westclox Audio... • Answered on Feb 06, 2017 • 75 views
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Instructions for westclox bluetooth stero am/fm clock radio

Google search your manufacturer make and model and the word manual. If one is available, you can find it in the search results.
3/23/2015 11:06:37 PM • Westclox Audio... • Answered on Mar 23, 2015 • 289 views
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Westclox Monarch Alarm Clock - Model No. 90003

While holding down the snooze bar that says "ALARM" on it, hold down either of the "HOUR" button to set the hour when the alarm should go off or hold down the "MINUTE" button to adjust the minutes for when the alarm should go off.  Switch the "ALARM" to "ON" when done.  
8/1/2009 4:06:03 PM • Westclox Audio... • Answered on Aug 01, 2009 • 1,134 views
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