20 Most Recent Westclox Big Ben Moonbeam Alarm Clock Questions & Answers

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The alarm won't work on my nearly new moonbeam clock

go through the setting for alarm procedures as there may have been glitch that dropped the setting off
2/6/2017 3:24:15 AM • Westclox Big Ben... • Answered on Feb 06, 2017
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Big ben moonbeam alarm not sounding

The later alarm trip assemblies - the one in which the cam on the trip staff is a steel disc with a cutout, and the trip wheel is steel with a stamped out projection - can be troublesome. I had so much trouble with these parts on a 1970 Big Ben leg model reproduction that I replaced them with the old style trip assembly having the brass finger on the trip staff and a brass trip wheel. This solved the problem of the trip staff being carried around with the trip wheel.

8/1/2013 10:02:51 AM • Westclox Big Ben... • Answered on Aug 01, 2013
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How to set Westclox 0717?

1/19/2023 2:24:23 PM • Westclox Audio... • Answered on Jan 19, 2023
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Why would a manual wind up westclox alarm clock not respond when wound?

Spring broken! Gears broken! Overwound!
5/20/2020 12:51:47 PM • Westclox Audio... • Answered on May 20, 2020
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Does westclox model 70028 time resets when unplugged

I doubt it though you can download a user manual and check in there. There is a facility for a backup battery but the purpose of that is to keep the clock ticking over in the background in the case of a power cut. I doubt the backup battery would be enough to power any more than essential circuitry.
8/16/2019 1:42:59 AM • Westclox Audio... • Answered on Aug 16, 2019
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Have a beautiful Westclox Big Ben 1964 wind up clock. The person said he believed it was wound too tight. According to the owner:The Big Ben doesn't run (is wound tight), and the alarm only clicks when the alarm hand is advanced to the time setting.

Sorry to say that clock repair is not easy and is a lost art. You may want to see if you can locate one locally that can fix it. The only other chance you have is to open the clock and look for the winding spring and the pawl that holds it and release the tension by holding the pawl back as you put torque on the winding stem, then release the stem slowly and then release the pawl.
4/16/2019 4:14:18 PM • Westclox Audio... • Answered on Apr 16, 2019
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I took my dialite westclox bold2 apart to repaint it. Some how I forgot where the electric wires connect.

Could you provide a close up of the clock unit itself? There may be a couple of holes in the clear plastic where the wires can be inserted into.
4/3/2019 11:25:49 AM • Westclox Audio... • Answered on Apr 03, 2019
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