20 Most Recent Tomtom One XL GPS Receiver - Page 6 Questions & Answers

For maps prior to version 7.*** your TomTom product code can be found on one of these places:
  • In HOME:
    1. Click Manage my device and then select the Items on device tab.
    2. Expand Maps, then click More info.
  • on the 'productcode card' in your TomTom box;
  • in your CD jewel case, behind your CD


Tomtom One XL... | Answered on Nov 07, 2011

erase some so u can get more memory.

Tomtom One XL... | Answered on Nov 06, 2011

  • Tom Tom does not offer them from the factory accept under a repair performed from the factory.

  • I will list some places I found that you can order from though. Make sure to keep the connector off your old speaker as the connectors are not universal and often do not accompany a new speaker. The speaker, however, is pretty universal.

  • Hope this helps.

Tomtom One XL... | Answered on Nov 03, 2011

On the bottom of the unit.

Tomtom One XL... | Answered on Oct 25, 2011

I got this similar password problem with Tomtom One XL. I just solve this problem step by step under the following ways.

1. Connect One XL to TomTom Home in your computer using USB cable and switch on ONE XL. (Click YES to connect each other)
2a. Click "Manage my ONE XL"
2b. Click "Items on device" tag.
3. Now you can see all of the data in your device and click "Applications".
4. Click inside the check box and click "Copy items to computer".
(This step is back up for just incase)
5. After Backing up your applications, then Click "Applications" check box and click "Remove from device".
6. After removing applications, unplug from computer and switch off ONE XL.
7. Connect ONE XL and computer again and switch on your ONE XL.
8. TOMTOM Home will search your applications in your device. Finally it will automatically download and installed the new applications. (There will be 4 times installation and the device will restart itself. At this step, you need to touch "Yes" on your device to connect the device and computer.)
9. After installation completed, your device looks like newly come out from the factory.
10. Set up Language, Time, and so on and ready to use.

Enjoy it
Austin Tan

Tomtom One XL... | Answered on Oct 21, 2011


In rare cases, your TomTom ONE/XL/XXL navigation device may not start correctly
or may stop responding to your taps.

First, check that the battery is properly charged. To charge the battery, connect

your device to the car charger. It can take up to 2 hours to fully charge the

If this does not solve the problem, you can reset the device. To do this, press

and hold the On/Off button for 15 seconds and release the button when your
device begins to restart.

Tomtom One XL... | Answered on Oct 17, 2011

try to charge it and to go to the nearest atnt store or verison probally best buy

Tomtom One XL... | Answered on Oct 10, 2011

I assume you need your device to change the language from german to english

To do this look at page 32 in the instruction manual

In case you do not have one I have attached it here :



Tomtom One XL... | Answered on Sep 30, 2011

Here is my information again here to help you, if you did not get it in other post you made. Thanks Mike.

Hello Here is some more information for you to follow to guide you step my step. Device displays a white or red cross
If your navigation device displays a cross after you switch it on, it means that the TomTom application is not installed correctly.
Note: It is normal for the navigation device to show a cross while it is connected to the computer.

The solution depends on which TomTom software is used for updating. Check which software your navigation device uses for getting updates.
Devices using MyTomTom for updates
For navigation devices that use MyTomTom, reset your device.
Devices using TomTom HOME for updates
For navigation devices that use TomTom HOME, you can solve this problem by installing the latest application on your navigation device.Here is also a link that will help you more. This will answer all your questions Mike


Tomtom One XL... | Answered on Sep 28, 2011

It is quite common tomtom bug.
Do: 1. backup restore or 2. copy all original SD files to your new formated SD card. Restart TomTom and see if it works.

Tomtom One XL... | Answered on Sep 28, 2011

To change the language, from the main screen tap anywhere on the map. Then tap the wrench icon. Then tap the arrow icon (last icon on second row) 3 times. Then tap the icon with three flags(first icon on top row). Then use the arrows on the right to navigate to the language you want. Once you find it tap the language and then tap yes.

Tomtom One XL... | Answered on Sep 25, 2011

Your unit has a faulty digitizer/touchscreen. You will need to call tomtom customer service at 866.486.6866 to get an RMA set up to have your device repaired. Tomtom's do not have onboard calibration for the touchscreen either.

Tomtom One XL... | Answered on Sep 25, 2011

there is simple way to do that, write to me: [email protected]

Tomtom One XL... | Answered on Sep 24, 2011

TomTom is aware of a problem with this unit that is normally caused by the car charger and unit being turned on and in use when the engine is started ( causing undue interference in the supply, tomtom chargers are not, im afraid, known to posess the best regulator circuits on the market) This can lead to symptoms as in your case, or as bad as a totally dead unit ( the front light will illuminate when the on/sby button is pressed and it will only go off when the unit is reset)In all the cases ive seen tomtom has replaced the unit. Im afraid you will have to contact tomtom by phone and they will normally arrange FOC collection by a courier.
Address: TomTom Inc. 150 Baker Ave. Ext. Concord, MA 01742.
Phone: 978.287.9555 Fax: 978.287.9522

Tomtom One XL... | Answered on Sep 21, 2011

Hi, For this problem first reset the GPS device. Check the battery also. If it doesn't help then you have to reload the software of the device. Then upload the maps again. You may need a firmware update for the device.

Tomtom One XL... | Answered on Sep 09, 2011


Click here to visit the Tom Tom update page. They allow 1 free map update and afterwards it is paid. You get the map and software from that link. You connect your Tom Tom to your computer in order to update it.

Tomtom One XL... | Answered on Aug 22, 2011

well you need to change the battries

Tomtom One XL... | Answered on Aug 21, 2011

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