20 Most Recent Tomtom GO 920 GPS Receiver - Page 3 Questions & Answers

try the reset button

let it dry out for at least a week or more if there is still moisture on the screen do not place it direct sunlight it will more than likely damage the screen and if it is covered by waranty take it back to were you bought it from. if ypu take it apart there might be no waranty.

Hello,

If you are having power problems we should be able to get your unit back running again. Here is the link to our repair site: http://www.ccl-la.com/blog/index.php/service-request-form/ If you fill in the information and submit it we will get right back to you with a repair estimate.

Buddy
Corporate Computer
www.ccl-la.com

Its sounds like a problem with the screen then. If it is still under warranty, return it

i need activation code for Eastern Europe my device code AKUSQ BJAQS ...please !!!

try more use of highways -

The batery is finished, even if you plug it in the cigar lighter and the green light goes on, your TOMTOM will still not work when the batery is dead..get one real cheap on ebay.
Good luck

Are you INDOORS? GPS do not work indoors. You need to be OUTSIDE.

Also, install TomTom Home in your computer and plug your tomtom to your computer via a USB cable. Update your TomTom and try again

Detailed instructions to replace the battery on a TomTom 920 are here:
http://www.mediafire.com/?dimzs2snfm3
(Just download the .doc file and open)

I will post below, but the original instructions have pictures that may not be visible below

TomTom GO x20 (and probably x30) Battery Replacement
First, you’ll need to procure a matching Lithium Polymer battery. I’ve run across others of the same type on the net, but have noted odd numbers of wires and mismatched connectors. I purchased the “real deal” at BatteryShip.com under their part number AHL03713100. They don’t seem to realize that they have more than just a GO920/920T battery. Trust me, the 720 and 720T use exactly the same pack. Each uses the same 3 pin connector.

As I have yet to own either of these in the x30 flavor, I can’t say with absolute certainty that the pack is identical in all respects, but I’ve heard nothing to the contrary.

If you purchase from BatteryShip.com, you’ll also receive a couple of torx head wrenchs and a plastic tool that looks like you’d use it to remove miniature bicycle tires. The miniature slot and philips screwdrivers won’t be needed unless your unit was built with different screws than mine. Come to think of it, I believe my original 720 used philips screws.

Step #1 – Remove Antenna Plug and Screws
Start by flipping the unit on its face on a soft surface. Remove the antenna plug with your fingers, and remove the two screws indicated...


Step #2 – Separate Display from Case

Using the screwdriver or something slightly larger, push on the threaded insert where the screw had been until you begin to see the front of the unit move away from the case. Move back and forth between the two sides. It may be a bit sticky. Carefully pull the top of the unit away from the case. The bottom of the unit is held into the case mechanically using a little hook mechanism. Don’t force the separation. Lift the unit away from the hook on the bottom during separation.

QUick and dirty this is how it should go. Might be a little different so use some caution.
1- Remove the 4 screws from the outer corners of the gps unit. These are on the back in the corners.

2- Try sticking a small (JEWELERS/PRECISION) screw driver between the two halves of the case. There are small snap locks around the case, these are what you are trying to get to open up.

3- When you get the two halves seperated do not pull them apart. Look carefully inside you might see wires running to tha back half of the case, check on these and see where they go and what they are connected to. If you are lucky they are just speakers and they will have a quick connect on them.

4- Once you have the case seperated, the battery should be right there, remove the battery and install the new one. NOTE-- IMPORTANT sometimes you cannot get the right battery but you can get the same one but with a different end on it. IF YOU are CAREFULL you may be able to get the end off the original battery and put it on the new one.

Hope this helps you out and good luck.

Have you tried ebay? They are cheap as chips on there and very easy to replace

every time you want to connect it to your computer you should reset it, see on the bottom there is a small hole for this purpose, then connect it...good luck

It sounds like the Car adapter is bad, try charging through the USB port on your computer to see if the unit charges. If it does you will need a new car charger - try ebay.

Good Luck

go to tomtom.com, go to support, search for reset, select your device do as told. includes fotos of resetbutton and good discription. first make sure battery is full. goodluck.

Batteries can be purchased on line and may be available on ebay. Installation instructions with pix are also found on line and will guide you step by step thru the process.

The TomTom has a power-saving scheme. If enabled, the screen may be dimmed or turned off if you are travelling straight ahead and no left or right turns are imminent. It will come back when instructions are given.
Check the preferences and look for battery power-saving.

If the telstra is a mobile phone (sorry I cannot possibly be familiar with all hardware) the connection is through your cell phone line.

Computer voices, if stored on the unit and enabled, will give you all instructions (turn, ahead, street names, etc.) Custom voices (Simpsons, star voices, etc.) can only egg you on, but cannot say the name of streets. Make sure that you have at least one computer voice in your favorite language.

Try recharging the battery in the car, and also at home with the USB cable.
If you see that it does not hold charge in both case, then you may conclude that the battery is defective. You should compare the TomTom claims with the actual result.

If battery is defective, you should be able tp replace it. Go to the TomTom onlibe store.

Probably only tomtom.com mate