20 Most Recent Philips SA3125\02 MP3 Player - Page 3 Questions & Answers

go to this site
3pic.com

plesase try t oo restet it *** wholeee

Please try to reset the player while it is connected to the computer and see whether it helps.
This could be done by inserting a paper clip into the reset hole and press and hold for about 20 seconds.

All the best!

maybe you shouldnt charge your go gear everyday, it can really put some serious strain on the battery, keep it off the charger and let it sit for a few days then see if it works, if i dosent try taking it back to the store where you got it from for a new one

Try taking it back to the store where purchased and asking for a replacement cd, if that doesnt work try buying a new one online

Try looking in all of your media players, and if that dosen't work try going in to your recylce bin and restoring all of your music files

try pressing the reset button on the side of it

u can download here go to the drop downn menu in this page

please downloads driver t10 from samsung

Install and run the Philips Device Manager software from the product CD.

Select the Repair / Restore option and follow the on-screen prompts.

This will format the player and repair the firmware.

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

You can get the Vista-compatible software, Philips Device Manager, and a Vista-related firmware upgrade by going to www.usasupport.philips.com and entering in your model # - go to the Software & Drivers section for your model.

-Tha Mp3 Doctor

If you have Windows Vista or Windows Media Player 11, go ahead and upgrade the firmware at www.usasupport.philips.com
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Update" tab

As long as the hold/lock key is not engaged, the following will force the PC to recognize most GoGear mp3 players:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Runa Repair in the Philips Device Manager - make sure the lock switch is not engaged.

Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

You have to use the Philips (Arcsoft) Media Converter to convert/transfer videos. If the converter is not recognizing a specific video type - FLV, for instance - download a free program called Riva FLV Encoder and convert the videos to AVI format first. Then the Philips Media Converter will recognize them.

The Philips Media Converter is not capable of converting an entire DVD - you will have to acquire video editing software, and then break up the DVD files into 15-minute chunks, and then convert each chunk.

If you are getting a codec error, do a google search for free video codecs - they are out there. Windows Codec Pack and downloading the latest version of quicktime will give you most of these needed codecs.

This player is not capable of playing copyright-protected videos - so don't even bother with them.

Additional information is available both from Philips website and from Arcsoft's website.

-Tha Mp3 Doctor

Triple Reset for GoGear:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player.

Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed (Frances)
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

Make sure you have Windows Media Player 11
You need to run your mouse over the Rip tab
Click the arrow that appears under the Rip tab
Change the "Format" to "mp3"

Now your GoGear will recognize any CD you rip from here on out

-Tha Mp3 Doctor