Top 10 Canon PIXMA MX700 All-In-One InkJet Printer Questions & Answers

Dont buy a cannon ever again

i forgot to mention that my printers a pixma MX700

Error 6A80

I had this error and a Canon engineer showed me how to deal with this.

Basically there is an "App Sensor" which is reporting the issue in my case the problem was with the "Purge unit".

(a) Left up the cover to reveal the ink cartridges
(b) Move the ink / print head to the left hand side
(c) Look to the right under the flap where the ink would sit when printer is powered off
(d) underneath there is something in white that is flat - this is called a wiper.
(e) push this wiper with your fingers - pushing in the direction toward the front of the printer - you may need to do this a few times.
(f) power off and then power on (using button on the front and NOT by pulling the power out of the back)

Hopefully error should go after you attempt this a few times!

You need the UPC code for a rebate. You won't find that on the printer itself. It's on the box that the printer came in, usually one of the flaps or on an end panel. Most rebates require that you cut out this square (it says Secondary Proof of Purchase and has the code in it) from the box and mail it with the rebate (that's to keep people honest, I guess). According to a rebate coupon I found for the MX700, it should be a 12-digit (all numeric) code.
I'm not that old a Marine. I retired from the Marines 20 years ago, but once a Marine always a Marine (we make an exception for Lee Harvey Oswald).

Please use this link to download the drivers:
http://www.canon.com.au/products/all_in_one_printers/all_in_one_printers/mx700_support.aspx

I was having the same problem, and thanks to the person who posted solution number two which simply highlighted the fact that the apparently software that came with the Canon Pixma MX700 unit is not compatible with Window Vista.

The reason I was confused is because the printer was working perfectly fine across the network, but when I went to scan my computer would tell me that it can't communicate with the scanner. I'm thinking ... "well since you can communicate with the printer, you should be able to communicate with the scanner, after all, they're the same device!"

As a workaround, I used a third party program to do the scan (in this case, Photoshop) and everything worked fine. If you have Photoshop, just go to file > import to start the scan. If you don't have Photoshop, I would think whatever program you are using for image editing may have the same functionality.

Hope that helps,
Brian

dear david

try this

) With the machine power turned off, while pressing the Stop/Reset button, press and hold the ON/OFF button. (DO NOT release
the buttons). The Power LED lights in green to indicate that a function is selectable.
2) While holding the ON/OFF button, release the Stop/Reset button. (DO NOT release the ON/OFF button.)
3) While holding the ON/OFF button, press the Stop/Reset button 2 times, and then release both the ON/OFF and Stop/Reset buttons.
(Each time the Stop/Reset button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green,
starting with Alarm LED.)
4) When the Power LED lights in green (and "Service Mode Idle" is displayed on the LCD), press the Stop/Reset button 4 times.
5) Press ON/OFF, press Stop/Reset 2 times
6) Press ON/OFF. Unplug printer and plug back in. turn on and should be cleared

oke , post me back
cropp

From the Canon Support Website

Issue: The device does not power on

1. Disconnect the power cord and wait at least 5 minutes 2. Press the ON/OFF button to power on the multifunction device 3. Disconnect and Reconnect power cord or AC power adapter to the device and electrical source 4. Disconnect and reconnect the electrical cord to ensure a secure connection 5. The MX700 may require repair 6. Try a different electrical source / outlet

There are a few issues that cause a 5100 error code. 1) The encoding strip may need cleaning. 2) There is a paper jam. 3) The printer may need to be reset by turning it on and off. 4) The ink tanks may need to be properly snapped into their carrier. 5) The printer may need service.

The solutions to try
1) Cleaning the encoder strip. Use a cotton swab and isopropanol (rubbing alcohol) or window cleaner. A flashlight will help you see any grease on the encoding strip. With the printer on, open the printer by lifting the scanner unit until it locks. Unplug the power cord from the printer and wait until the LEDs are no longer lit. At this point you will be able to slide the cartridge carrier back and forth. To start, slide the carrier to the right. Look for the clear plastic strip (the encoding strip) in front of the carriage drive belt and look for any grease or other dirt on the strip. Remove the grease with a cotton wab moistened with the isopropanol. Look at the strip from several angles to check for any grease along the entire strip. Make sure you do not remove the grease from the chassis (metal rail). Move the cartridge carrier to the left and check the right side of the strip. When all of the grease is removed, lift the scanner unit support and close the unit. Plug in the power cord and turn the unit back on. Often grease gets on the encoder strip when you remove a paper jam. If you proceed to the next step, you may have to repeat this cleaning.

2) A paper jam
Carefully pull any sheet from the rear tray or paper output slot. Detach the rear cover and fully extend the rear tray support and try to pull the paper out slowly. Otherwise try turning the printer off and on - the sheet may be ejected. Remove the paper cassette and pull any paper out slowly that is in the front area. If needed, try removing the paper cassette and any paper in the rear tray. Then turn off the printer and unplug it. Set the unit upright on the left side and try to pull the paper out. Return the printer to the usual position when done. Replace the cassette, plug in the power cord and then turn on the printer. This will delete any documents in the printer queue. Check for foreign objects around the paper output slot. Remove any foreign objects with the unit off. Close the rear cover completely. Make sure that the paper isn't curled up.

3) Turn the unit off, unplug the power cord and wait 10 seconds or longer. Plug in the power cord and press the On button. Wait until the printer completes the cycling process before trying to print again.

4) Verify that the ink tanks are properly seated. With the printer on, lift the scanning unit up until it locks. Press on the black circle on each ink tank until it snaps firmly into place. Check if the ink lamps light up red. Make sure the protective shipping covers was removed from the ink tanks. If the unit has the remaining ink level detection feature disabled, replace the ink tanks. Close the scanning unit.

5) If none of the above solutions work, contact Canon if the unit is under warranty. Otherwise, decide if the service is worthwhile for an out-of-warranty printer.

I hope this helps.

Cindy Wells

If the paper tears when you try to remove it, open the scanning unit with the printer on and unplug the printer. Then look for and remove the paper. Use a flashlight to check for paper and other foreign objects in the corners. Slide the cartridge carrier back and forth to check the corners completely.

For pictures check the support site: http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/office_all_in_one_inkjet_printers/pixma_mx860#ServiceAndSupport . Search for the error code 5100 and then follow the links.

Hi asgrew40,

Please make sure you are using genuine print heads for your printer. This is one of the common causes for this error message to appear. If your print heads are currently installed kindly uninstall/remove the print head and reinstall it. If after uninstalling and reinstalling the print heads did not resolve the error then most likely you have damaged printer. You'll need to contact Canon for this.

Hope this helps.

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