20 Most Recent Samsung RS265LABP Side by Side Refrigerator Questions & Answers

The freezer temp is not cold enough, the ice cubes melted and giot welded together and now the motor will not turn, you have to unplug it, wait until it melt a little take the drawer out and get rid of the old ice, clean the tray, and make sure it is completely dried before putting it back in, use paper towel to dry it.


Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/tony_a41fa0b801734e2f

Samsung... | Answered on Jan 15, 2018

You have a cooling operational issue and needs a service tech to check the system out.
Good luck

Samsung... | Answered on Jul 31, 2013

Do you see any ice buildup on the back wall of the freezer or behind it?

Samsung... | Answered on Dec 10, 2012

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