20 Most Recent Samsung RF265AA Bottom Freezer French Door Refrigerator Questions & Answers


That sounds like a power glitch. Try pressing and holding the power freeze and power cool buttons at the same time for about 8 to 13 seconds and see if it clears. If that doesn't do it, let me know and I'll dig up the Fast Track on it.

Samsung RF265AA... • Answered on Oct 10, 2020


Hello,

Purchase an appliance thermometer that is specifically made for refrigerators and freezers. These special thermometers were made to withstand cold temperatures and provide an accurate reading when exposed to such temperatures.

2Place the appliance thermometer in a glass of water.

3Set the glass of water with the thermometer in the refrigerator on the middle shelf.

4Check the temperature on the appliance thermometer after 24 hours.
The temperature should register between 37 and 40 degrees Fahrenheit (2 and 4 degrees Celsius) in order to store food safely.
Only barely above freezing -- say 34 degrees Fahrenheit (1 degree Celsius) is even better for food storage at the cost of slightly higher electricity consumption. But check that food is not slowly freezing in any part of the refrigerator, which could make it less palatable.

5Look for the temperature control dial inside the refrigerator if you have to adjust the temperature, and make it warmer or cooler.
If you can't easily see the control dial, check the owner's manual for a diagram that shows the location.
When looking at the refrigerator temperature dial, you may see numbers rather than degrees. The majority of refrigerators use a set of numbers, with the lower numbers representing cooler temperatures and the higher numbers representing warmer temperatures.

6Move the temperature dial in the necessary direction to adjust the temperature up or down. Be sure to move the dial only one number in either direction because it probably will not take much to change the temperature in the refrigerator.

7Adjust the temperature balance control if your refrigerator has such a dial or sliding switch. This allows you to direct more or less cold air to the refrigerator section from the freezer section.

8Wait at least 24 hours, and then check the refrigerator temperature again.


9Observe the amount of frost in the freezer section of the refrigerator if you are unable to properly set the temperature.

10Defrost the freezer if the amount of frost is more than .25 inches (.64 cm) thick.

11Repeat the steps as necessary until the temperature is within the safe range.

12Use a permanent marker to draw a line on the dial after you locate the best setting on the refrigerator temperature dial. This will give you a reference point in case your dial moves and needs to be adjusted in the future.


I hope this will help in solving the problem.......

Samsung RF265AA... • Answered on Jun 22, 2020


Check to see if ice compartment is jammed with cubes

Samsung RF265AA... • Answered on Dec 28, 2019


If you've got ice on the back wall but 54 degrees in the front of the fridge, that points to an air circulation issue. Ensure that there is air blowing out from the back of the fridge where the ice is, and also make sure that you don't overcrowd your fridge.

Samsung RF265AA... • Answered on Dec 21, 2019


Simply hold the POWER SAVE and LIGHTING
buttons (or FRIDGE and FREEZER) simultaneously for
about 5 to 6 seconds and the panel will reset automatically.

Also sometimes just unplug the refrigerator this +usually) resets your default codes
Thanks Doc

Samsung RF265AA... • Answered on Dec 20, 2019


Hi ndb2157,

Please determine whether the ice bucket is being blocked by the ice or by the part of the icemaker is being dislodged. If it's ice blocking it, please reinsert the bucket, closing the doors, then dispense some ice to see if the auger in the bucket can move the ice out of the way so the bucket can be removed.

Hope it helps.

Thank you for using FixYa.

Samsung RF265AA... • Answered on Nov 26, 2019


My Samsung French-door frig had the same problem - try resetting ice maker - red button on the side of the ice maker. If that doesn't work call Samsung service - I had a bad circuit board which needed to be replaced by local Samsung repair service.

Samsung RF265AA... • Answered on Nov 21, 2019


My samsung rf265ab did the same thing after I was cleaning it and the door was open for an extended time. I noticed the the light bulbs looked good and also notice 2 tiny black buttons between the light bulbs. They were slightly extended. I pushed both in and when I opened the fridge again the lights were working. Don't know if I fixed it or just a coincidence.

Samsung RF265AA... • Answered on Dec 12, 2018


http://downloadcenter.samsung.com/content/UM/200802/20080205162030328_DA68-01632A_EN_V0.3.pdf

bad temperature sensor?

i suggest posing your inquiry direct to Samsung Support Staff
800-SAMSUNG (800-726-7864)
www.samsung.com
Samsung Electronics America, Inc.
400 Valley Road Suite 201
Mt. Arlington, NJ 07956

Samsung RF265AA... • Answered on Sep 28, 2018


I have the same problem!!! We need a class action lawsuit against Samsung for this problem on their French Door fridge. Instead of fixing it they want the consumer to pay for repair. NO MORE SAMSUNG PRODUCTS FOR ME!!!!!

Samsung RF265AA... • Answered on Jan 27, 2018


Is it getting water? If not, Most likely water valve is faulty and not letting water through, or feed tube through back freezer wall to ice maker is frozen which would be caused by dripping valve. It's either the valve or the ice maker not sending voltage to valve.

Samsung RF265AA... • Answered on Nov 12, 2017


Your settings should be -5 to -10 in freezer and +37 in the fresh food compartment. This will keep the unit from running too long and your floor temp to be normal.. Consult your users manual! I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

Samsung RF265AA... • Answered on Oct 16, 2017


Wait a few hours before you jump to conclusions. All depends on the position of the cam.

Samsung RF265AA... • Answered on Aug 23, 2017


the front supports are threaded to allow for the adjustment and levelling while you want the appearance to be in line with everything else, the next complaint will be that it is not cooling properly or the door will not close properly unfortunately fridges do not come with a self closing door and people are forgetful and that is why it is best to have a slight slope to compensate for forgetful people and yes it is good old cheap gravity

Samsung RF265AA... • Answered on Aug 06, 2017


Best way is DO NOT use the spring.Use a common elastic at the bottom of the folding flap run around the flap to a short small screww you would drill into the plastic under the door.This lasts longer than the spring and when it gets tired,just replace with another elastic,lasts for years and works better.

Samsung RF265AA... • Answered on Jul 25, 2017


My be an air leak,wipe/check all seals on doors and make sure doors are closing tight on seals.

Samsung RF265AA... • Answered on Jul 24, 2017

Not finding what you are looking for?
Samsung RF265AA Bottom Freezer French Door Refrigerator Logo

699 questions posted

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

Dan Webster
Dan Webster

Level 3 Expert

8221 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1482 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3056 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Samsung Refrigerators

  • Samsung Refrigerators

Most Popular Question

samsung refrigerator 33e code flashing

  • Refrigerators
Loading...