20 Most Recent Samsung RF265AA Bottom Freezer French Door Refrigerator Questions & Answers


For Samsung Refrigerator SR-L629EV my freezer

If there is no cooling at all on the fridge section but the freezer works then it is confirmed that the compressor and gas pressure is OK. Now shut off the fridge and leave it powered off while you clean and check the evaporator for frost. If frost is seen it is a good indication as the compressor is working with sufficient gas within.
Now after about 6 hours plug in the fridge to start. Observe cooling to happen in about one hour and ice to from under three hours.
Earlier make sure that the thermostat was set to normal mode for freezer and fridge.
However if ice forms in the freezer then observe the fridge for about 24 hours for cooling to continue and the fridge to cut off . If not the auto defrost timer, or the thermostat must be checked. Frost formation without defrosting could block the air flow and so shut the air passage to the fridge. Also the blower fan must work and if this is not working then the fan can be faulty. Also a fault on the control unit is a suspect to non functioning of any one of these components.
If defrost timer works but frost keeps forming check while the compressor shuts if the heaters are working, check continuity of the heaters.
So try this test using a multi-meter on the defrost timer and the thermostat and make your observations so that we come to the solution.

Please check the link below for tips to remove the panels/parts:


11/4/2023 4:36:13 PM • Samsung RF265AA... • Answered on Nov 04, 2023

I have the Samsung French door fridge. How do I

5/14/2023 9:52:06 AM • Samsung RF265AA... • Answered on May 14, 2023

I cannot remove the ice

Hi ndb2157,

Please determine whether the ice bucket is being blocked by the ice or by the part of the icemaker is being dislodged. If it's ice blocking it, please reinsert the bucket, closing the doors, then dispense some ice to see if the auger in the bucket can move the ice out of the way so the bucket can be removed.

Hope it helps.

Thank you for using FixYa.
1/21/2023 11:32:32 PM • Samsung RF265AA... • Answered on Jan 21, 2023

Samsung refrigerator has a 33e code flashing

That sounds like a power glitch. Try pressing and holding the power freeze and power cool buttons at the same time for about 8 to 13 seconds and see if it clears. If that doesn't do it, let me know and I'll dig up the Fast Track on it.
12/23/2022 2:29:36 PM • Samsung RF265AA... • Answered on Dec 23, 2022

Samsung Refrigerator MODEL RF263AEBP/XAA. Freezer is Cold But Refrigerator is Warm

remove back cover in the freezer and check the evaporator fan motor. Also see ice patern. Possible defrost problem
11/1/2021 11:27:19 AM • Samsung RF265AA... • Answered on Nov 01, 2021

The left side door has dropped and the piece that

Check the lower hinge of that door for a broken closer cam. The upper hinge is adjustable and adjusting the corners in the front will shift the cabinet to align the door also.
9/29/2021 6:25:55 PM • Samsung RF265AA... • Answered on Sep 29, 2021

How do I regulate temperature


Purchase an appliance thermometer that is specifically made for refrigerators and freezers. These special thermometers were made to withstand cold temperatures and provide an accurate reading when exposed to such temperatures.

2Place the appliance thermometer in a glass of water.

3Set the glass of water with the thermometer in the refrigerator on the middle shelf.

4Check the temperature on the appliance thermometer after 24 hours.
The temperature should register between 37 and 40 degrees Fahrenheit (2 and 4 degrees Celsius) in order to store food safely.
Only barely above freezing -- say 34 degrees Fahrenheit (1 degree Celsius) is even better for food storage at the cost of slightly higher electricity consumption. But check that food is not slowly freezing in any part of the refrigerator, which could make it less palatable.

5Look for the temperature control dial inside the refrigerator if you have to adjust the temperature, and make it warmer or cooler.
If you can't easily see the control dial, check the owner's manual for a diagram that shows the location.
When looking at the refrigerator temperature dial, you may see numbers rather than degrees. The majority of refrigerators use a set of numbers, with the lower numbers representing cooler temperatures and the higher numbers representing warmer temperatures.

6Move the temperature dial in the necessary direction to adjust the temperature up or down. Be sure to move the dial only one number in either direction because it probably will not take much to change the temperature in the refrigerator.

7Adjust the temperature balance control if your refrigerator has such a dial or sliding switch. This allows you to direct more or less cold air to the refrigerator section from the freezer section.

8Wait at least 24 hours, and then check the refrigerator temperature again.

9Observe the amount of frost in the freezer section of the refrigerator if you are unable to properly set the temperature.

10Defrost the freezer if the amount of frost is more than .25 inches (.64 cm) thick.

11Repeat the steps as necessary until the temperature is within the safe range.

12Use a permanent marker to draw a line on the dial after you locate the best setting on the refrigerator temperature dial. This will give you a reference point in case your dial moves and needs to be adjusted in the future.

I hope this will help in solving the problem.......
6/22/2020 6:52:18 PM • Samsung RF265AA... • Answered on Jun 22, 2020

My refrigerator won't dispense ice. When I push the ice dispenser water come out

Check to see if ice compartment is jammed with cubes
12/28/2019 4:31:07 AM • Samsung RF265AA... • Answered on Dec 28, 2019

The refrigerator portion is freezing ice on back wall, and the temperature is running itself upto 54. We have unplugged it and hoping it resets itself or something.

If you've got ice on the back wall but 54 degrees in the front of the fridge, that points to an air circulation issue. Ensure that there is air blowing out from the back of the fridge where the ice is, and also make sure that you don't overcrowd your fridge.
12/21/2019 3:51:06 PM • Samsung RF265AA... • Answered on Dec 21, 2019

My Samsung refrigerator flashes 65 E code, but it's keeping cool how do I reset code

Simply hold the POWER SAVE and LIGHTING
buttons (or FRIDGE and FREEZER) simultaneously for
about 5 to 6 seconds and the panel will reset automatically.

Also sometimes just unplug the refrigerator this +usually) resets your default codes
Thanks Doc
12/20/2019 1:03:36 PM • Samsung RF265AA... • Answered on Dec 20, 2019

YoYo is a spammer on FIXYA, permitted to post the same post infinitely for some unknown reason.

My Samsung French-door frig had the same problem - try resetting ice maker - red button on the side of the ice maker. If that doesn't work call Samsung service - I had a bad circuit board which needed to be replaced by local Samsung repair service.
11/21/2019 1:11:51 AM • Samsung RF265AA... • Answered on Nov 21, 2019

Interior lights not working on Samsung Refrigeration.

My samsung rf265ab did the same thing after I was cleaning it and the door was open for an extended time. I noticed the the light bulbs looked good and also notice 2 tiny black buttons between the light bulbs. They were slightly extended. I pushed both in and when I opened the fridge again the lights were working. Don't know if I fixed it or just a coincidence.
12/12/2018 4:53:09 PM • Samsung RF265AA... • Answered on Dec 12, 2018

Freezer too cold even at highest setting.


bad temperature sensor?

i suggest posing your inquiry direct to Samsung Support Staff
800-SAMSUNG (800-726-7864)
Samsung Electronics America, Inc.
400 Valley Road Suite 201
Mt. Arlington, NJ 07956
9/28/2018 1:23:52 AM • Samsung RF265AA... • Answered on Sep 28, 2018

Samsung rf265 series french door

I have the same problem!!! We need a class action lawsuit against Samsung for this problem on their French Door fridge. Instead of fixing it they want the consumer to pay for repair. NO MORE SAMSUNG PRODUCTS FOR ME!!!!!
1/27/2018 10:41:03 PM • Samsung RF265AA... • Answered on Jan 27, 2018

My Samsung RF265ABWP French door

Is it getting water? If not, Most likely water valve is faulty and not letting water through, or feed tube through back freezer wall to ice maker is frozen which would be caused by dripping valve. It's either the valve or the ice maker not sending voltage to valve.
11/12/2017 1:57:38 PM • Samsung RF265AA... • Answered on Nov 12, 2017

Just noticed that the bottom of samsung RFG238AA

Your settings should be -5 to -10 in freezer and +37 in the fresh food compartment. This will keep the unit from running too long and your floor temp to be normal.. Consult your users manual! I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720
10/16/2017 12:52:31 PM • Samsung RF265AA... • Answered on Oct 16, 2017

Samsung Ice Maker--Ice block and now no water flow...

Wait a few hours before you jump to conclusions. All depends on the position of the cam.
8/23/2017 2:13:22 AM • Samsung RF265AA... • Answered on Aug 23, 2017
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