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I had the exact same problem with my ProHeat 2. It would spray only through the hose attachment but not on the floor. Cleaning of the spray endings on the floor unit fixed my problem. Either soap deposits or dirt was clogging the spray endings. Here is what to do to clean up the spray endings:
1. Remove the water container from the bottom unit
2. Look up for two red plastic endings on the bottom unit
3. Using your fingers to clip sides of an ending, carefully remove it from its slot
4. Using pliers, release the clamp from plastic ending and remove the red plastic ending from the hose
5. Clean the ending
6. Put the ending back on the hose, slide clamp back on the ending
7. Insert the ending back in its slot
8. Repeat 3-7 for the other ending
That solved the problem for me!
on Jan 12, 2021
Changing from carpet cleaning to hard floor...
Posted by Charlottek on Apr 23, 2008
Bissell 9500 ProHeat 2X Clean Shot Upright
How do you change machine from carpet cleaning to hard floor cleaning?
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
The Bissell 9500 ProHeat 2X Clean Shot Upright are mainly designed to do mostly carpet, you can use it for bare floors, but for good wood floors I would use less water and pickup the water ASAP because you don’t want the good wood floor to warp - linoleum floors are fine but be careful with wood floors, and remember that the Bissell 9500 ProHeat 2X Clean Shot Uprights
Clean on the pull back, you squeeze the trigger, dispense water, the machine will use the scrubbing brushes to clean and the vacuum will pickup the water all in one smooth motion.
For further information please feel free to contact your local vacuum cleaner dealer in the area or the yellow pages or contact the Bissell Factory @ the information listed below:
http://www.bissell.com/ By Phone Customer Service:
(800) 237-7691 Hours:
M-F 8:00 a.m. - 10:00 p.m. ET
Saturday 9:00 a.m. - 8:00 p.m. ET
Thanks, Don – The Vac Man
Go Ahead. Use Us.
on Aug 24, 2019
There is probably more gunk in there, the gunk can dry and break off in little shards which can get clogged up.
You can try putting straight vinegar in it, try running it through and let it sit in there for a while to see if it can help loosen up and flush out the gunk.
on Oct 17, 2017
Before using your Bissell on a microfiber couch, make sure to check the tags on the couch. Microfiber couches come in different "flavors." There's S, W, S/W and X. Using the wrong cleaning method can damage your couch. Here's an article that goes into more detail on what each code stands for and how to clean each one. Tips on Purchasing and Cleaning Microfiber Couches
on Sep 04, 2017
Hello, this is Ava with Think Crucial.
Most of the time the reason why vacuum is not picking up is due to loss of suction. You may need to check for blockages of your wand and hose. Remove the wand and hose from your cleaner when checking for blockages and any damages. Make sure to turn off and unplug your vacuum from the power before doing this. You may need to refer to your User's Manual for instructions and guide.
You can purchase a wide variety of high quality Bissell replacement parts for your Bissell vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I hope this was helpful.
Think Crucial Customer Care
on Aug 27, 2017
Hey Jeff! Some Oriental rugs should not be cleaned with water. You may want to contact the manufacturer of the Oriental rugs regarding their care instructions.
on Apr 05, 2017
This worked for ours it had alot of little crystallized pieces in the valve cleaned it not water will come out bottom. Thanks!
on Mar 19, 2017
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