20 Most Recent Laser 3115cn All-In-One Printer Questions & Answers

The duplexer is seperate purchase to my knowledge. If you have purchased the duplexer, you must enable it in the options tab.

Laser 3115cn... | Answered on Nov 04, 2019

please call on toll free 1-877 213 6551 for support.

Laser 3115cn... | Answered on Mar 11, 2018


Reset Epson Color Printer Counter

Many Epson Printers that reach an End of Life counter number will lock your printer down and force you to contact a Service Center.

However, this is really not necessary in all cases. If your printer is still working fine for you but the counter has locked your printer:
To download this free utility program read the agreement and then download.

Follow all instructions for download, install and usage.

End user agreement
1) This software is provided "as is" without any express or implied warranty of any kind including, without
limitation, warranties of merchantability, non-infringement or fitness for any particular purpose.
2) You are liable for all risks in relation to the quality or performance of this software. In no event shall SSC Localization Group or personally, author of this software, be liable for any damages whatsoever caused to you or the third party arising out of the use or inability to use this software. Damages include general damages, special damages, accidental damages or consequential damages (including, without limitation, loss of data or accuracy or unfitting interface for other programs, or problems with peripheral equipment).

2) You understand the risk of whole head or individual nozzles clogging in case of tardy replacing of empty cartridges, as well as risk of using hot swapping function (this include frequently cartridges replacement, or wrong deblocking of parking head on some models). You understand, that resetting the ink level counters or using ink freezer function implies responsibility to carefully watch ink levels in all cartridges and timely (as soon as You see any raw white bands, even in one color) replace cartridge.
I agree with all above statements and want to download software (v4.30)
Supported Models:


Epson Stylus Сolor 400
Epson Stylus Сolor 440
Epson Stylus Color 480 LPT
Epson Stylus Color 480SXU / 580
Epson Stylus Сolor 600
Epson Stylus Сolor 640
Epson Stylus Сolor 660
Epson Stylus Сolor 670
Epson Stylus Color 680 / 777
Epson Stylus Сolor 740
Epson Stylus Сolor 760
Epson Stylus Сolor 800 / 850
Epson Stylus Сolor 860
Epson Stylus Color 880
Epson Stylus Color 900 / EM-900C
Epson Stylus Color 980
Epson Stylus Сolor 1160
Epson Stylus Color 1520
Epson Stylus Color 3000
Epson Stylus C20 / C40 / CL-750
Epson Stylus C41 / C42 / C43 / C44 / C45 / C46 / C47 / C48 **
Epson Stylus C50
Epson Stylus C60
Epson Stylus C61 / C62 **
Epson Stylus C63 / C64 **
Epson Stylus C65 / C66 and PE **
Epson Stylus C67 / C68 / D68 and PE **
Epson Stylus C70 **
Epson Stylus C80 **
Epson Stylus C82 **
Epson Stylus C83 / C84 **
Epson Stylus C85 / C86 and PE **
Epson Stylus C87 / C88 / D88 and PE **
Epson Stylus Photo RX420 / RX425 / RX430 **
Epson Stylus Photo RX500 / RX510**
Epson Stylus Photo RX520 **
Epson Stylus Photo RX600 / RX610 **
Epson Stylus Photo RX620 **
Epson Stylus Photo RX700 **
Epson Stylus CX3100 / CX3200 **
Epson Stylus CX3500 / CX3600 / CX3650 **
Epson Stylus CX3700 **
Epson Stylus CX3800 / CX3810 / DX3800 **
Epson Stylus CX4500 **
Epson Stylus CX4600 **
Epson Stylus CX4100 / CX4200 **
Epson Stylus CX4700 / CX4800 **
Epson Stylus DX4200 / DX4800 **
Epson Stylus CX5100 / CX5200 **
Epson Stylus CX5300 / CX5400 **
Epson Stylus CX6400 / CX6600 **
Epson Stylus CX6300 / CX6500 **
Epson Stylus CX7800 **
Epson PictureMate
Epson Stylus Photo
Epson Stylus Photo EX
Epson Stylus Photo 700 / IP-100
Epson Stylus Photo 750 / PM-770C
Epson Stylus Photo 780 / 790 / PM-780C
Epson Stylus Photo 810 / 820
Epson Stylus Photo 820 **
Epson Stylus Photo 825 / 915
Epson Stylus Photo 830 / 830U **
Epson Stylus Photo 870 / PM-875DC
Epson Stylus Photo R200 / R210 **
Epson Stylus Photo R220 / R230 **
Epson Stylus Photo R300 / R310 **
Epson Stylus Photo R320 **
Epson Stylus Photo R800 / PX-G900 **
Epson Stylus Photo R1800 **
Epson Stylus Photo R2400 **
Epson Stylus Photo 890
Epson Stylus Photo PM-890C
Epson Stylus Photo PM-A700 **
Epson Stylus Photo PM-G720 **
Epson Stylus Photo PM-970C **
Epson Stylus Photo 895/ 785EPX
Epson Stylus Photo 900 **
Epson Stylus Photo 925 / 935 **
Epson Stylus Photo 950 / 960 / PM-950C **
Epson Stylus Photo 1200 / PM-3000C
Epson Stylus Photo 1270 / PM-3300C
Epson Stylus Photo 1280 / PM-3500C
Epson Stylus Photo 1290
Epson Stylus Photo 2000P
Epson Stylus Photo 2100 **
Epson Stylus Photo 2200 / PM-4000EPX **
Epson Stylus Pro 5000 / PM-5000C

on Jan 12, 2016 | Laser 3115cn All-In-One Printer

This a Dell printer. Get support at: http://www.dell.com/support/home/us/en/19/product-support/product/dell-3115cn/manuals

Laser 3115cn... | Answered on May 07, 2015

Check belt in the ADF( Auto Document Feeder) if belt is fine you may need to replace the rollers

Laser 3115cn... | Answered on Nov 12, 2014

it;s usually an orange feed roller assembly in printer that gets warm and causes toner to cure on paper it is most likely close to being worn as the printer keeps history of how old the fuser is by counting prints or you will start getting paper jams as the feed roller wears down.

Laser 3115cn... | Answered on Jan 21, 2013

It may be cartridge problem.Take a look at the cartridge and see if you can see toner on the cartridge.

To do this, remove the cartridge and pull down the face plate. Look at the cartridge inside and see if there is toner lines on the cartridge. If so, it is likely time to replace the cartridge. This should not happen but it does happen time to time.

If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

Laser 3115cn... | Answered on Dec 18, 2012

You can go to eserviceinfo.com, and see if you can download the service manual from there.

Laser 3115cn... | Answered on Aug 18, 2012

Here is a link to download a copy of your manual from dellhttp://support.dell.com/support/edocs/systems/prn3115c/en/index.htm

Laser 3115cn... | Answered on Jul 05, 2012

Get a stand-alone scanner or the ink and fuser. The multi-function printer will report a fault to protect itself until the ink system is set up to be able to print.

Since this is a Laser printer, if you do spend the money on the toner cartridges and fuser, it will be a one-time purchase if you do not use it for printing.

I wish that I had better news for you.

Cindy Wells

Laser 3115cn... | Answered on May 01, 2012

Run Maintenance mode from admin menu and run clean procedure, if it does not solve your PHU is likely to fail soon. same happened to mine.

hope this helps!

Laser 3115cn... | Answered on Apr 18, 2011

reinstall the printer driver software

Laser 3115cn... | Answered on Jan 31, 2011

Check the drivers(software)for network printing if correctly configured with your workstation, if so verify if your workstation has network scanning priviladges.

Laser 3115cn... | Answered on Dec 03, 2010

The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Laser 3115cn... | Answered on Oct 27, 2010

I've had this happen a few times. Each time all it has taken is to clean the ADF scanner glass, located on the far left side, using a lint-free cloth and a glass cleaner. I know it might seem odd because it works fine with black and white copies, however this has always done the trick. I'm surprised this is not listed on Dell's support pages. Hope this helps.

Laser 3115cn... | Answered on May 25, 2010


There are good quality remanufactured cartridges for this prnter. I did the development work on these carridges (and the other printer name versions) for one UK remanufacturer, and do the Qualty control on them. Use a brand with a good reputation, and of course there should be a guarrantee.

There are also some poor ones around (as always some remanufacturers take shortcuts and don't do the job properly).

Unfortunately this is not the place to mention specific remanufacuterers that you can buy a good product from, and it does depend on you location.

Laser 3115cn... | Answered on Mar 30, 2010

On the printer panel, go to SETUP--->Admin Menu--->System Settings--->Fax Transmit---> set to Print Always.

Laser 3115cn... | Answered on Feb 01, 2010

The Dell 3115cn is a good at most Laser printer. However, the unit was not ment to last and like all of Dell's products, will end up shortly in the bone yard. ( Please note, I am not a fan of Dell's equipment. )
I have worked on several of these units and would not recommend spending money on repairs.

The best thing you can do is to remove all cartridges and removable service panels and blow out unit under high pressure.
Although this is a mostly gear driven unit, their are a few items which can pick up sheds of paper and make the unit drag, squeak and hum.
You can pickup a can of CleanSafe, which is a moisture free high pressure cleaner. I believe you can purchase this at Radio Shack or Home Depute.
You may also want to check the kind of paper you are using and make sure it is rated for you LaserJet and not a multi use paper. This may keep the drag off the motor and gearing.
Hope this works for you, if the unit is fairly new, you may want to contact Dell and make compaint's. They may send you another.
Please rate kindly.
Thank you. John

Laser 3115cn... | Answered on Nov 21, 2009

MPF is refering to Manual Paper Feed or bypass tray. This tray should fold down to enable loading of paper. It is mostlikely above tray 1.

Laser 3115cn... | Answered on Sep 15, 2009

Make sure the line has a dial tone with a regular old 20th century analog phone plugged into the FAx line. Once that's verified, unplug FAX line from printer. Unplug Printer power. Wait 60 seconds. Insert FAX line again. Plug in printer. As it warms up, keep hitting CLEAR ALL and STOP buttons to skip the status page printing.

If that doesn't work, turn off printer and then hold CLEAR ALL and STOP buttons (at the same time) while turning on printer. Once the display gets into the calibration mode, keep tapping those two buttons. This should free you to get to the menu.

Do NOT pay the $360 XEROX wants to fix this common glitch on this poorly-designed printer. This is not a serious problem in 90% of the cases, but a glitch in the software that runs the printer.

Laser 3115cn... | Answered on Sep 10, 2009

Not finding what you are looking for?
Laser 3115cn All-In-One Printer Logo

69 questions posted

Ask a Question

Usually answered in minutes!

Top Laser Office Equipment & Supplies Experts


Level 3 Expert

1997 Answers

ADMIN Canada
ADMIN Canada

Level 3 Expert

36875 Answers

Norman  J Weimar Jr
Norman J Weimar Jr

Level 3 Expert

6960 Answers

Are you a Laser Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Laser Office Equipment & Supplies

  • Laser Office Equipment & Supplies

Most Popular Question

3115cn dell laser printer

  • Office Equipment & Supplies