20 Most Recent Frigidaire FFC1311DW - Page 7 Questions & Answers

The bucket is probably frozen in it mount. Turn off refrigerator until it defrost enough to release it

Frigidaire... | Answered on Jan 12, 2019

This is usually caused by a clogged drain hose. Blow air thru it from the back to clear the clog. Good luck, hope this helps. Also make sure door seals are good and doors are closing properly.

Frigidaire... | Answered on Jan 02, 2019

On most models, Turning off the freezer turns off whole unit as all cold air comes from freezer

Frigidaire... | Answered on Dec 23, 2018

Either the ice maker or water valve is bad. Is there ice in the form?

Frigidaire... | Answered on Dec 22, 2018

Good Afternoon Friend,

I understand that your Frigidaire refrigerator displays an Sb on your panel. If the numbers are showing Sb, this tells me it is in the Sabbath mode. To get out of this mode you will need to press and hold the down arrow on the freezer side and the up arrow on the refrigerator side simultaneously for 5-10 seconds. If this does not work, I suggest resetting your appliance. You can do this by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Restore power and check the control panel as well as the ice dispenser and lights. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your refrigerator status has changed successfully. Hope this is helpful.

-Best Regards-

Frigidaire... | Answered on Dec 10, 2018

There is no reset button. You can try unplugging for 5 minutes to see if electronics will reset.

Frigidaire... | Answered on Dec 08, 2018

If it’s a defrost problem, entire evaporator will need to be completely thawed. Afterwards, bad defrost components will need to be replaced.

Frigidaire... | Answered on Dec 06, 2018

Dear Sue,
  • SY CE Error Codes is a very common issue : the display board isn't communicating with the main PCB.
  • Unfortunately, there is no way to test which board is causing the problem. That's why this error can be costly.
  • Try to just unplug the refrigerator for 15 minutes and plug it back in to see if the error goes away.
  • If the issue doesn't go away, then you'll need to replace one or two boards.
  • Usually the Main Control Board under the refrigerator behind the kick panel is the part that tends to fail.
  • If you Change the Main Board, it does not work; you gonna have to replace the Display Board.
  • Try buying these board at an online store that accept Returns without conditions up to a year. Go online and put the boards number into any major search engine. Put the # one by one. You will find many sellers. Carefully pick one and do you homework
Good luck and keep me posted please,

Frigidaire... | Answered on Dec 05, 2018

Damper between fridge and freezer may be open too much. If it’s manual, just adjust it. If it’s electronic, you made need to call for service. Also could be thermostat related.

Frigidaire... | Answered on Dec 05, 2018

Nothing should be watery in a freezer. Check cooling capacity of unit.

Frigidaire... | Answered on Dec 03, 2018

Bad ice maker or faulty water valve assuming your freezer is at normal operating temperature

Frigidaire... | Answered on Nov 30, 2018

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