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Door latch is broken and cannot get door open to repair latch.
First, try turning off the power to the unit for a minute then repower it up. sometimes this will allow unit to reset. Second, try resetting the unit to clean again waiting one minute then cancelling the clean cycle and see if it will unlock. Third, make a J shaped "hook" out of heavy coat hanger or use an allen wrench. You will need pliers to hold it. Slide it in from right to left at the top of door where the latch is between door and main oven. When you get to the latch (in the middle) you will have to pull hard to the left in an attempt to move the latch hook. A little movement of the entire door to the right will also be needed in getting it to open. Main question is . . . what caused this? If all of the lights are out, it may be the thermal fuse on the unit. Sometimes these blow out when running a self-clean cycle.
on Aug 24, 2014
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