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Viking 48" 6 Burner, Griddle Professional Series Dual Fuel Range - VDSC485-6G Dual Fuel (Electric and Gas) Kitchen Range Questions & Answers
the glass in the ovens should not crack when self clean is used. it could be that there was a minut crack in the glass or a build up of moisture in between to door windows that expanded at the extra heat but this should be brought up with the manufacturer for replacement.
Mine was located to the left of the top burners. Remove the grates covering the burners, remove the 'spill' pans, lift up the surface that held the spill pans and then on the LHS you should see a plate with your units details.
this is a milti burner unit / and sounds like the ignitors or weak / look below the oven door edge for a glow if orange there bad they need to be white hot .. burners may come on but not all the time .. ****
Question edited for clarity.
The whole idea of Self Clean feature is to keep the makers into steady sales of spare parts. The components can only tolerate those temperatures for a number of cycles before elements, door locks and control boards start failing. Consumers don't realize the heat involved!
between 800°F and 900°F
Self-cleaning ovens bring the heat so you don't have to spend hours scrubbing. Traditional self-cleaning cycles heat the oven between 800°F and 900°F, helping turn soil and spills to a powdery ash you can then wipe away. They utilize only heat-no chemicals-and are built to withstand high temperatures. (except they aren't)
Either the door lock has failed or the control board has failed.
https://www.justanswer.com/appliance/6r72n-own-viking-dual-fuel-vdsc530-range-oven-will-not.html
It sounds like the pilot light has gone out. The thermocouple might have failed. It is a gas appliance so you will need a gas certified technician.
Google
Viking (model) manual
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Are you sure it's a good idea to do everything yourself? I don't think you should do that because you can easily connect the wires the wrong way, and I don't even want to think what can happen in that case.
To turn off the self-cleaning cycle on your Eaton Viking 1997 range, follow these steps:
Press the "Off/Clear" button to stop the self-cleaning cycle.
Wait for the oven to cool down completely. The self-cleaning cycle can take several hours, so it's best to wait at least a few hours before attempting to turn it off.
Open the oven door and remove the racks.
Use a damp cloth to wipe away any remaining debris or ash from the oven walls and bottom.
Close the oven door and press the "Off/Clear" button again to reset the oven.
Your Eaton Viking range should now be back to normal and ready for use.