20 Most Recent Jenn-Air JSD2789GES Side by Side Refrigerator - Page 8 Questions & Answers

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Jenn-Air Side by side fridge - JS2628HEK8 - Child lock keeps setting to on. No matter how hard you press for three seconds, the light won't stop.

Has the touch panel area become wet or chance water has got behind the keyboard? Your refrigerator is the first refrigerator that I have been unable to find a user manual for. Only find parts list. If you are trying to do this without instructions you never will get the right sequence correct. I believe I would be calling Whirlpool the makers of Jenn Air Appliance 911 Sea Breeze Parts List (2) Manuals and Troubleshooting Whirlpool
12/14/2015 11:31:24 AM • Jenn-Air... • Answered on Dec 14, 2015
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Top of freezer doesn't work

Model number? Appliance 911 Seabreeze
9/17/2015 2:45:48 PM • Jenn-Air... • Answered on Sep 17, 2015
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I have Jenn-Air model number js2428gehb. Ice maker stuck on crushed ice. cube light flashes so does top green filter light.how do I fix this?

can you please look inside the door on the free sh food side and get the model number so I can see what type of ice maker assembly you have Appliance 911 Sea Breeze
8/26/2015 11:50:59 AM • Jenn-Air... • Answered on Aug 26, 2015
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Trips power when timer clicks to defrost mode

is possible that your defrost element is shorting out to the body of your refrigerator it's also possible that you have too many items plugged into the same circuit as the refrigerator and when the defrost comes on it draws a lot more amperage .and trips the breaker Appliance 911 Sea Breeze
8/22/2015 7:03:40 AM • Jenn-Air... • Answered on Aug 22, 2015
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Trips power when the defrost mode turns on

There is a heating coil in the freezer that comes on to assist in defrosting. It is most likely shorted. When it comes on to defrost it trips the breaker.
8/22/2015 5:47:46 AM • Jenn-Air... • Answered on Aug 22, 2015
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My jenn air refrigerator used to work in a good shape but it started to stop working and rerun again compressor failure Now, the compressor is not working Is there a solution for this problem?

If your refrigerator is more than say 10 to 12 years old, it may cost you more to get it fixed than what it is worth. If it is less than that, I would suggest getting a repair tech in to figure out what is wrong and give you an estimate of the repair. It may be that the compressor is not dead, but has a bad relay or something like that, but that is also hard to diagnose over the computer.
8/6/2015 2:33:55 PM • Jenn-Air... • Answered on Aug 06, 2015
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Everything in fridge is freezing

Check and replace its thermostat. http://electronicshelponline.blogspot.com/
7/3/2015 2:45:10 PM • Jenn-Air... • Answered on Jul 03, 2015
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After delivering ourModel # JCD2389GES JENN-AIR Side-by-Side Refrigerator it was plugged in and the power cord blew. Will replacing it work?

if this is a brand new unit , ask for a service call under warranty as the cord may not have been assembled correctly in the factory if it is an old fridge then it is possible that the cord was cut or damaged and so an electrician will be able to fit a cord for you
6/25/2015 1:45:47 AM • Jenn-Air... • Answered on Jun 25, 2015
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Jenn-Air side by side not cooling or freezing 7 yrs old. We were told it's compressor. Is it worth replacing?

have a technician check it out as it may be a cheap start/ run capacitor that is faulty the call and the part would be around $80.00 aud where a fridge would be around $1.000.00 aud
6/19/2015 12:08:31 PM • Jenn-Air... • Answered on Jun 19, 2015
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How do I move the refer forward so I can vacuum underneath. I have a French door model 10 years old

If it is a free standing refrigerator, it should have rollers on it to allow a straight pull forward. DO NOT TRY TO TURN IT SIDEWAYS or you will rip the flooring. Being 10 years old it probably indented itself into the flooring so it will take an extra effort to get the box to start rolling out of those dents in the floor. Kind of like going over a curb.
5/25/2015 3:24:54 AM • Jenn-Air... • Answered on May 25, 2015
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Where can I find a replacement dairy door (part no PS117289)?

Check the Jenn-Air website, or search on Amazon, Alibaba, and eBay. We don't have any dairy doors here, sorry!
5/12/2015 7:07:07 PM • Jenn-Air... • Answered on May 12, 2015
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How do I find a discontinued part for my Jenn-Air Refrigerator Model # JCD2389GES? I need a specific part # 61005056 (black Escutcheon)

if the line is discontinued, that means NO ONE makes it anymore, sorry but there is no way around this one-buy a new fridge.
4/13/2015 2:50:33 AM • Jenn-Air... • Answered on Apr 13, 2015
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.I cleaned all the coils front and back and the temp remains to be 80 degrees my jenn air stopped producing cold air.This refrigerator is only 7 years old model number jfc2089hpy black glass model.

Sounds like the evap fan is not running. The fan takes cold air from the freezer to cool the refer compartment. If the freezer is cold the compressor is running. Generally the freezer will stay cold since the cooling coils are there but it must have the fan working to get the air up to the refer area. Pull everything out the freezer and take the back panel off to view the coils and fan, etc. It's a simple easy job to change the fan. If you find the coils are a total block of ice then it's another problem... the defrost cycle isn't working. Sooo... see if the fan is running in the freezer compartment first. See http://www.partselect.com/Schematics/Maytag/AA43-57.gif for fan location, item 18 is the fan motor. Let us know what you find out. source: someone else on this site posted this and it works
4/13/2015 2:46:56 AM • Jenn-Air... • Answered on Apr 13, 2015
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Fresh food section too cold

check the cold control thermostat with a meter for both OHMS and volts ( VOLTS is a live test with fridge plugged in so be careful) It must show 110 volts. An open or thermostat that reads infinity will not allow the proper cooling and defrosting cycles to operate and may in fact stop anything from happening as if there is no power to the unit? ALSO CHECK THE AIR FLOW VENT SYSTEM
4/7/2015 6:46:47 PM • Jenn-Air... • Answered on Apr 07, 2015
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Door won't close

is the magnetic seal on door worn? hinges loose? obstruction by food or tray not closed all the way
3/21/2015 6:36:23 PM • Jenn-Air... • Answered on Mar 21, 2015
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