20 Most Recent Western Digital imicro IM35ST320SI 3.5 IDE HDD External Enclosure and WD250G SATA Hard Drive Questions & Answers

Listen, if unit will also not work in external drive , chances are that the logic board on hard drive is toast. And if the cmos cannot recognize the drive the chances of you being able to get data off of the drive are very remote unless you use one of those expensive recovery services.

Unfortunately there is no manual on the manufacturer's page: iMicro Electronics Your OEM Solution Partner If you are facing a specific problem, please share more details and someone may be able to help you.

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you don’t do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to check the drives connections are not bad inside the enclosure.
　
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. Ensure that you have set removable drives for "quick removal" or that you use the "Safely Remove Hardware" option often shown on the lower toolbar. It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.
SPECIAL NOTES
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! And knocks and bumps can quite literally kill them.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click of Death"
Hope this gives you the information you need

Bob
Moderator

It would be very decent of you to consider the quality of our expert’s answers and judge them accordingly as you pass through FixYa.

Thank you

Follow the steps given below to refresh USB ports.

1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.

Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.

The above steps will refresh the USB ports.

Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.

Tip: It is always recommended to connect the main usb devices at the rear end usb port, as they require more power to initiate. I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

the hdd enclose may be bad/faulty
try connecting the hard drive inside your computer doing away with the hdd enclosure
the light only means its getting power not a connection to hdd
hope this helps

try to reseat the hard drive itself. If this is a laptop, turn off the laptop and remove the cables and battery on the pc. Then remove the screws located at the bottom part of the laptop. Then remove and reinsert the hard drive. Insert the screws, battery and cables on the pc. Then turn on the laptop if the HDD is recognized.

If this is a desktop, try to find any screws or latches around the desktop CPU to remove the cover. Once it is removed, the hard drive is located just at the bottom of the video card below the power supply. It is shaped like a big diskette, reseat it and check if the hard drive recognizes on your pc. If symptom persists, then call western digital and immediately replace your hard drive...

you can get a sata to USB converter cord(cable). thats he easiest way you can connect to your PC

http://www.fixya.com/support/r4871388-installing_missing_drivers_free_charge

Hi,

Please elaborate your problem providing us with more details like the operating system of your computer. Also, let us know the type of connection you are using to connect the external HDD.

Thanks for using FixYa.

are you sure u have only a 6GB internal harddrive? something is not right there, maybe 60GB? anyway u can transfer all the data using the system tools menu in the program list, but before i provide anymore detials need to know what operating system you have?

fan most likely is covered with dust

The Macintosh OS may not work with the drive due to the file system on the drive was created with windows. The drive may have to be re-formatted with the Mac to work on it. Now I don't use a Mac so I assuming the OS will have a problem with FAT32 or NTFS format that windows uses....I could be wrong.

If this is the only hard drive in the machine load the disk while you are loading up the machine. You may have to change your boot order in the BIOS to having cdrom be the first boor device. To get into the BIOS you usually press either f2 or delete while the computer is starting. This should load it's drivers and then you can insert a windows or other operating system disk to install that. If you would like you can also install windows and then press f2 when it asks if you would like to install third party drivers.

If you are installing this drive as a second drive go to control panel and then add hardware. Make sure the disk is in the drive and then let the add hardware applet search for the drive and install the drivers and you should be good to go.

do you get a LED blinking ? is there power on the drive? Is the Activity LED blinking as well?

You should not even try to install an operating system on an external drive. Windows looks at the "C" drive and installs programs to "C" drive. You are trying to put it on the "G" drive. You will have too many problems and wish you never had tried. Buy a larger main drive and partition it with two equal partitions. Then "Dual Boot". You will find how to do this on the internet. Just Google "Dual Booting".