20 Most Recent HP PhotoSmart C5150 All-In-One InkJet Printer Questions & Answers


An easy way to solve this is to insert white paper to calibrate your printer. I hope this helps and have a nice day!

HP PhotoSmart... | Answered on Mar 28, 2013


first of all it require servicing like cleaning of steel rod inside in the printer on which print heads move ,that you can do with lubricant oil and second thing you need to change the cartridges because they may be already dry because you have limited use. In short if you can do this entire thing well otherwise I advised you to show it service center.

Hope this helps. Please rate my response.
Thanks.
Have a good day



HP PhotoSmart... | Answered on Feb 03, 2012


1. Get the unit into the "Support Menu" by following the steps below according with the product,


A. - Press and hold the "left arrow" key.

B. - Press the "Setup" key and release both keys.

Display should say "Enter Special Key Combo"

C. - Press and release the "OK" button


2. Press and release the right arrow button until the display says "System Configuration Menu". (on C8100 use Touch Screen)

3. Press and release the "OK" button.

4. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",

5. Press and release the "OK" button.

6. Display should say "Hardware failure status: Clear. Press OK to clear".

7. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".

8. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

11. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.

12. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

14. If the error is still there, or reoccurs replace the unit.


VOTE ME IF YOU LIKE THIS SOLUTION


HP PhotoSmart... | Answered on Aug 12, 2011


You can download the HP printer drivers from their supportWEB site. Please click on this link and
select your model printer to download:- http://welcome.hp.com/country/us/en/support.html

HP PhotoSmart... | Answered on Mar 12, 2011


Check if your running in a draft mode printing. if the problem is not solve please visit your nearest hp service center, thank you

HP PhotoSmart... | Answered on Jan 04, 2011


To use this feature in Windows, a destination must be programmed in the scan setup before scanning to a destination. See Set up the product Scan To button.

Load the originals that are to be scanned face-up in the automatic document feeder (ADF) input tray, with the top of the document forward, and adjust the media guides.

Lift the flatbed scanner lid and load the original that is to be scanned face-down on the flatbed scanner with the top, left corner of the document located in the lower-right corner of the glass. Gently close the lid.

On the product control panel, press Scan To.
Use the arrow buttons to select a file destination.
Press Start Scan or OK to scan the document to a file.

Scanning to e-mail is supported by any e-mail program that supports the Messaging Application Programming Interface (MAPI) protocol. Many versions of popular e-mail programs seem to be MAPI-compliant. See the support information for your e-mail program to determine whether or not it is MAPI-compliant.


Load the originals that are to be scanned face-up in the automatic document feeder (ADF) input tray, with the top of the document forward, and adjust the media guides.

-or-

Lift the flatbed scanner lid and load the original that is to be scanned face-down on the flatbed scanner with the top, left corner of the document located in the lower-right corner of the glass. Gently close the lid.

HP PhotoSmart... | Answered on Nov 25, 2010


Stuck, leave everything on, unplug the printer cable, then turn off the printer, wait a few seconds, turn it back on and then puug it back into the PC. You should be able to delete the 1st job now, unless it came from another pc sharing your printer, then you go to that PC and delete it.

HP PhotoSmart... | Answered on Nov 18, 2010


Hi. Thanks for your question.
First of all to confirm your new memory card isn't faulty you need to try and use it in some other device (PC, Laptop, Camera, whatever you have available) once confirming that it is working you need to make sure your port in printer is still working. I would advice to use known good card and see if it works. Obviously if it don't you have printer. If it does it looks like you printer don't go with your new card. Please check in manual what cards printer producer recommend to use.
If you still didn't find solution please don't hesitate to come back and post what have you done so far and what results did you get. I'm sure one of Fixya experts will be able to help you.

HP PhotoSmart... | Answered on Jul 21, 2010


Paul, Please reinstall drivers for it following the link below Installing Devices on PCs and Laptops

HP PhotoSmart... | Answered on May 17, 2010


you should do a reset. follow these steps. Steps: Unplug the power cable from printer while the printer is powered on. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys. Just turn on the printer and configure your printer new Regards

HP PhotoSmart... | Answered on Mar 24, 2010


Perform the following on your printer http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.

HP PhotoSmart... | Answered on Mar 15, 2010


Hi there
Yes this can be done, you will have to get a new one is or may be the job finding the parts, but with most printers the just clip in place.

All the best Pineworks

HP PhotoSmart... | Answered on Mar 13, 2010


Hi,

1. Go to start>control paned>printer and faxes.
2. Right click on the printer icon and select "Cancel all documents". Do it couple of times.
3. Close all the program and disconnect the printer from the computer.
4. Turn off the printer and then shut down the computer.
5. Restart the computer.
6. Turn the printer ON and then connect the printer to computer.
7. Start printing other documents.

Regards
Riztech

HP PhotoSmart... | Answered on Mar 05, 2010

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