20 Most Recent Thermador SMW272 Electric Double Oven Questions & Answers


Have exactly the same situation. All the solutions I have seen talk about replacing the hinges or seal. But people report the same thing happens a month later. Looking hard at the door what it needs is something to pull it right at the top. So I installed a rare earth magnet from www.kjmagnetics.com I used part number BX884DCS which costs $4. It mounts with a couple of screws and I put it on the door a couple of inches down from the top.
Its possible that heat from the oven will kill the magnet over time but for $4 I can replace it for a lot less than hinges and it works great. The door closes more securely than it ever did when the oven was new.
Hope this helps.

Thermador SMW272... • Answered on Jan 10, 2021


Have 2 Thermador ovens, SMW272 and SC302. Both have display failure. Just repaired one with replacement display. It did not require a new control unit or harness. Have not opened up second unit yet as display is still dimly/slightly visible.

Called Thermador and received no offer of replacement parts or service. Numerous other web reports of similar failures. My neighbor has 2 dead ovens also unfixed because of outrageous repair estimates ($600 each). Do not recommend this brand.

Full kit including display, control, and harness ordered on Ebay for $170.

Thermador SMW272... • Answered on Aug 08, 2019


you do steaks under the griller not in the oven

Thermador SMW272... • Answered on Feb 23, 2018


is the door switch bad?when you open the door all the way if it is at a 90 degree angle the hinges are good also i just looked your model number up and it says the hinges are no longer available part 14-38-045-01

Thermador SMW272... • Answered on Nov 16, 2017


Go to the Westinghouse web page and type in the model and the problem and they'll be able to help.

Thermador SMW272... • Answered on Apr 02, 2017


unless ur not reading the voltage reading correct or using the proper voltage setting on alternating current and not direct current? it is showing ur not getting the full voltage as it should show 120 volts THINGS TO CHECK: the broil element is the heating element that is found at the top of the oven and produces a very high heat for broiling. If the broil element isn't working, you should first do a visual inspection for signs that the element has blistered or separated. If the element appears normal then you can check for continuity with a multi-meter. Remove power from the appliance before performing this test. Remove the back panel and locate the terminals for the broil element and inspect the terminals and wires for signs of overheating or damage. If there is no continuity then the element will need to be replaced. If the wires are damaged then they will need to be repaired. If the element is ok then you will need to check the broil circuit to determine the cause. This involves live voltage checks and should only be performed by qualified persons. Components to check include fuses, if the range is equipped, and oven control thermostat or electronic control. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms The bake element is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off. Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. ( by placing the each of the meter prongs on each end of the heater element connectors) If the element is burned or no longer has continuity, it will need to be replaced. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms The oven safety valve (also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter. I offer free advice bcuz God is so good! On modern electronic control ranges, the oven temperature sensor is the part that regulates the oven temperature. If it is not working properly it could be the reason why the range or oven won't start. This part can be found inside the oven on the rear wall near the top. Most modern ovens will display a fault code if the oven sensor is at fault. If you think the sensor may be the issue you can check the resistance with a multi-meter but will need to know the correct resistance of the sensor at room temperature. Remove power from the appliance before performing this test. Most modern ovens use an electronic control board to control the oven functions. These models will use the control board to operate the oven safety valve on a gas range or oven, and the bake and broil elements on an electric range or oven. If there is no power to the igniter circuit, or the element circuits, then you should check the control board to verify that there is power at the appropriate output relay. These are live voltage checks and should be performed by qualified persons only. If there is no output voltage then the control should be replaced. The oven burner igniter commonly known as the hot surface igniter is used in modern gas oven burners to open the gas valve and to ignite the gas. As the igniter draws electric current it will heat to a high temperature and glow, as well as cause the bi-metal in the oven safety valve to warp and open the valve releasing the gas to be ignited. This sequence normally takes about a minute. Igniters come in both flat and round styles and are very fragile. If the burner does not light then you should check the igniter first. If the igniter does not glow at all, then check for power to the circuit. This is a live voltage check and should be performed by a qualified person. If power is present then the igniter may be open circuit and can be checked for continuity with a multi-meter. If the igniter is glowing, but the burner is not lighting, the igniter may be weak and still be at fault because it requires a certain amount of current draw to open the valve. This check requires the use of an amp meter and should be performed by a qualified person. If the igniter is defective then it must be replaced. http://www.partselect.com/Repair/Range-Stove-Oven/Will-Not-Start/ https://www.repairclinic.com/RepairHelp/How-To-Fix-A-Range-Stove-Oven/18---/Oven-won-t-turn-on- Oven Won Turn on http://www.partselect.com/Repair/Range-Stove-Oven/Will-Not-Start

Thermador SMW272... • Answered on Jan 11, 2017


Nothing Works, or the Oven / Range / Stovetop Works Only At Certain Times: 1.Home breaker flipped or the fuse blown?Possibly an electrical surge has flipped the breaker. Check your breaker or fuse box and replace or reset as necessary. 2.Power cord plugged in?Grab the plug and wiggle to determine a good connection. 3.Power cord damage?Damaged rubber with wires showing through or the wire is being pinched can cause issues. Electrical tape is acceptable for covering damaged wires. 4.Aclicking sound could be something wrong with a relay. Check for any loose connections around the main control board on your oven. The click you hear is a relay losing power and switching back on. If the clock resets then something is causing power interruptions to the board. 5. 6.Even a bad relay door switch will hinder your oven from operating. If your oven has internal fuses, a wiring or component problem could have caused a fuse to blow. A blown fuse is an indication that a component has shorted or failed, and the problem will need to be corrected. Most ovens that use fuses will have an indication of the circuits that are affected by a particular fuse. If an oven fuse has blown, then you should inspect the oven element and the associated wiring to determine the cause before replacing the fuse. THINGS TO CHECK: the broil element is the heating element that is found at the top of the oven and produces a very high heat for broiling. If the broil element isn't working, you should first do a visual inspection for signs that the element has blistered or separated. If the element appears normal then you can check for continuity with a multi-meter. Remove power from the appliance before performing this test. Remove the back panel and locate the terminals for the broil element and inspect the terminals and wires for signs of overheating or damage. If there is no continuity then the element will need to be replaced. If the wires are damaged then they will need to be repaired. If the element is ok then you will need to check the broil circuit to determine the cause. This involves live voltage checks and should only be performed by qualified persons. Components to check include fuses, if the range is equipped, and oven control thermostat or electronic control. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms The bake element is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off. Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. ( by placing the each of the meter prongs on each end of the heater element connectors) If the element is burned or no longer has continuity, it will need to be replaced. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms The oven safety valve (also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter. I offer free advice bcuz God is so good! Surface burners are typically either a coil type, solid type or a ribbon coil as used in smooth top ranges. All of these consist of a heating wire that uses electric current to produce heat. Coil type elements can be checked for continuity by removing them from the terminal block and testing them with a multi-meter. You should also inspect the terminal ends for signs of heat damage or corrosion, and if present, you should replace the terminal block or receptacle at the same time. You will need to remove power from the range to change the terminal block. Solid elements and smooth top elements require raising or removing the main top to gain access. You will need to remove power from the range before lifting the main top. Continuity can then be checked with a multi-meter, once you have removed the wires from the element terminals. On modern electronic control ranges, the oven temperature sensor is the part that regulates the oven temperature. If it is not working properly it could be the reason why the range or oven won't start. This part can be found inside the oven on the rear wall near the top. Most modern ovens will display a fault code if the oven sensor is at fault. If you think the sensor may be the issue you can check the resistance with a multi-meter but will need to know the correct resistance of the sensor at room temperature. Remove power from the appliance before performing this test. The infinite switch on the control panel controls the power to each surface element. If you have no heat at an element and the element and terminal block check ok, then you may have a defective infinite switch. Disconnect power to the range and remove the console back panel. Locate the switch and check for overheated wires or faulty terminals first. Test the switch's contacts for continuity with a multi-meter. If defective, replace the switch. 1.If the infinite switch does not appear to be defective, then you should check for proper voltage to the switch. This is a live high voltage test and should only be performed by qualified persons. (Locate the suspect switch for testing. Label all wires and terminals before disconnecting. A close up digital photo may be helpful. 2.On the burner control switch the terminal labeled "P" leads to the burner indicator light. The terminals labeled "H1" and "H2" lead to the burner element and the terminals labeled "L1" and "L2" (sometimes "N1" and "N2") are the power supply wires. 3.Set your multimeter to ohms setting x1. Turn the burner control to the highest temperature setting. Place one probe on pin "L1" and the second probe on pin "H1". The resistance measurement should be very low, zero to twenty ohms. If the test shows high or infinite resistance, the burner switch is defective. 4.Repeat the step above for the terminals "L2" and "H2". 5.If the control passes that test, turn the temperature setting to about the middle of the range and repeat the previous two steps. This will test for an intermittent problem with the switch. If the test does not show continuity with very low resistance, the switch should be replaced. 6.With the switch turned to the "Off" position, the resistance on each of the pairs of terminals tested above should now show no continuity or a reading of infinite resistance. 7.A test for continuity between "P" and "L1" when the burner control switch is on should show continuity. The light should be on whenever the control is turned on. If your test shows continuity, but the light does not operate, it is likely the bulb has failed. If the burner switch shows high or infinite resistance, the switch is not passing along current to the burner and so the switch should be replaced. ) Most modern ovens use an electronic control board to control the oven functions. These models will use the control board to operate the oven safety valve on a gas range or oven, and the bake and broil elements on an electric range or oven. If there is no power to the igniter circuit, or the element circuits, then you should check the control board to verify that there is power at the appropriate output relay. These are live voltage checks and should be performed by qualified persons only. If there is no output voltage then the control should be replaced. The oven burner igniter commonly known as the hot surface igniter is used in modern gas oven burners to open the gas valve and to ignite the gas. As the igniter draws electric current it will heat to a high temperature and glow, as well as cause the bi-metal in the oven safety valve to warp and open the valve releasing the gas to be ignited. This sequence normally takes about a minute. Igniters come in both flat and round styles and are very fragile. If the burner does not light then you should check the igniter first. If the igniter does not glow at all, then check for power to the circuit. This is a live voltage check and should be performed by a qualified person. If power is present then the igniter may be open circuit and can be checked for continuity with a multi-meter. If the igniter is glowing, but the burner is not lighting, the igniter may be weak and still be at fault because it requires a certain amount of current draw to open the valve. This check requires the use of an amp meter and should be performed by a qualified person. If the igniter is defective then it must be replaced. http://www.partselect.com/Repair/Range-Stove-Oven/Will-Not-Start/ https://www.repairclinic.com/RepairHelp/How-To-Fix-A-Range-Stove-Oven/18---/Oven-won-t-turn-on- Oven Won Turn on http://www.partselect.com/Repair/Range-Stove-Oven/Will-Not-Start

Thermador SMW272... • Answered on Jan 11, 2017


Hello,

Welcome to FixYa.

Most if not all Thermador owners manuals have this outlined in them, however, here you go.




Removing the Oven Door


  • Fully open the oven door.
  • Raise the U-clip over the hook on each of the hinges to the "locked" position (see illustration below). This will prevent the hinge from snapping closed when the door is removed.
  • Grasp the door by the sides toward the back. Raise the front of the door several inches (there will be some spring resistance to overcome because of the hinge being locked). When the front of the door is high enough, you will be able to lift the hinges to clear the indents.
  • Pull the hinges out of the slots in the oven front frame.



To Replace the Oven Door


  • Grasp the sides of the door at the center and insert the ends of the hinges into the slots in the oven front frame as far as they will go (see illustration below).
  • With the door open all the way, lower the two locking clips.
  • Raise the oven door and make sure that it fits evenly with the front sides.


DOOR HINGE WARNING:

**CAUTION** With the door off, never release the levers and try to close the hinges. Without the weight of the door, the powerful springs will snap the hinges closed with great force.


Let me know how you make out or if anything is unclear. Thanks for choosing FixYa.

Good Luck,

Macmarkus :)

Thermador SMW272... • Answered on May 23, 2015


In 30+ years of servicing I have replaced very few oven sensors due to failure. True, a sensor may need to be replaced, but there is also another possibility and a much cheaper solution at that. If you look at the two soldered pins where the sensor wires attach at the oven relay board, you may find them to have heat fractures in the solder around one or both. These are very hard to see with the untrained eye, but any small fracturing will change the sensor reading to the main board. Therefore it is important to re-solder these pins at the relay board. This is a job for a qualified service Tech and should not be attempted by the average DIYer.

Thermador SMW272... • Answered on Mar 04, 2015


replace the main power relay board.

Thermador SMW272... • Answered on Feb 06, 2015


need new display/relay board kit.

Thermador SMW272... • Answered on Feb 05, 2015


NLA no longer available. try ebay every month

Thermador SMW272... • Answered on Feb 03, 2015


yes there is. check the wiring diagram for location. some on top of oven and some on side of unit.

Thermador SMW272... • Answered on Feb 03, 2015


replace the ERC. may also require a new touch pad, but testing is required.

Thermador SMW272... • Answered on Feb 03, 2015


remove oven from wall. remove top and replace from above.

Thermador SMW272... • Answered on Feb 03, 2015


check the relay board for a bad solder connection on the underside below one of the relays. repair or replace as needed.

Thermador SMW272... • Answered on Feb 03, 2015

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