Brother MFC-8460N Laser Printer - Answered Questions & Fixed issues

you cannot reset the page count.

some packaging is still on drum probally.
check that out and to clear message u need to open all the front covers then hit the clear/back button and then hit number 1 and your set

This is a "Paper Feed" kit and comprises several small pieces including rollers, springs and friction separator pad. Some models have several of these and will be named "PF1 kit", "PF2 kit" etc normally one for the manual feed tray and one for the paper drawer. If you look at the front of the paper drawer, you will see a spring loaded friction pad in the centre used to hold back all but one sheet of paper. Directly above this in the printer chassis will be a loose rubber roller assembly which grabs the sheet of paper. together, this collection of parts is called a "PF kit". The printer memory counts the number of pages fed and will count down an estimated useful life of these parts but this is at best a "guess". When they will no longer reliably feed fresh new paper without jamming, they probably need replacing.

Fuser Thermistor or Halogen lamp defective. maybe you need to replace the whole Fuser

self diagnostic error BROTHER 7055 PLZ HELP ME

open toner cover press clear press 1

it sounds as if the machine is looking for the waste toner box.Do you have one?

I had the same problem with a customer, to resolve this issue:

> Go to the printers folder
> Right click on the printer
> Go to printing preferences
> Under the paper source settings change it from autoselect to Tray1 and save the settings.

This will force the printer to print to tray1.

That fixed it for me, hope it works for you too.

Sergio Mayorga
Technical Support Representative
SACA Technologies, Inc.

The problem with a new toner cartridge that will not signal the printer that it has been changed has to do with a gear positioned wrong on the new or rebuilt cartridge... we had 3 factory brand new toners that would not clear the replace the toner message... I finally found the following link that came from a toner company that sells refills that tells how to reposition the gear to let the machine know a new cartridge has been installed. I did the proceedure on pages 5 & 6 having to reposition the gear and all cartidges then worked flawless... it works.

http://www.castleink.com/265/cartridge/TN580.pdf

Are you sure of the error message? The Brother printers that I have used have Drum Ends Soon and Change Belt messages.The Brother MFC-9440CN has a belt that can be replaced. The Belt unit has an life expectancy of ~50000 pages. The belt unit is part BU100CL and costs a bit over $150 at office supply stores. Amazon.com and some other stores have the unit for under $100. http://www.amazon.com/Brother-BU-100CL-HL-4040CN-HL-4070CDW-Series/dp/B000SC245E is one source.When the unit says Change Belt Unit, follow the directions from the manual's maintenance section to replace the belt unit. See page 178 (page 189 of the PDF) http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002252/mfc9440_usa_usr_b.pdf . You have to remove the Drum and then the Belt Unit. Then slide in the new Belt Unit and replace the Drum unit. Then close the printer and turn it on. Finally reset the counter from the Machine Info sub menu (press Menu 8 4 and select the Belt Unit and press OK. Then press 1 followed by Stop/Exit). If you mean the Drum Unit, that is part DR-110CL and costs over $175 at the office supply stores. Order this part when the Drum End Soon message appears and replace it if the print quality deteriorates (or when you have the new drum). The Drum Life is ~17000 pages. The steps start on page 166 (182 of the PDF). You need to remove the old Drum unit. Then remove the toner cartridges from the drum. Prepare the new Drum Unit, including putting the cartridges in the new Drum. Then replace the Drum unit and reset the counter. I hope this helps. Cindy Wells

ithink . brother printer is best, we can always reffil untial drum isnot scarch, some time drum life is endinging as u say iit can be reset . after this we get 100% life. there is no need cheap and tools for reset it. reffiling before we reset cartage by adjusting cartage sides white ring. and we can also reset reffiling after . this treak is secre to tech.

Try here http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002000/000024/faq002024_007.html?reg=us&c=us_ot&lang=en&prod=mfc8670dn_us&Cat=113

Try REMOVING the white caked up paper dust from the pickup roller located at the front of the paper tray. Next, clean the pickup roller with either 409 or Fantastic all purpose holdhold cleaner using a Q-Tip or a rag.

you should be able to download from this site.

Follow the registration process and log in to download the service manual.

Hi tkennedy0720,

Please follow these steps to assure you have made sure there is no jam.

1. Press the cover release lever to open the front cover.


2. Take out the drum unit and toner cartridge assembly.


3. Open the back cover.


4. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).


5. Using both hands, gently pull the jammed paper out of the fuser unit.


6. Close the back cover.

7. Put the drum unit and toner cartridge assembly back in the machine.


8. Close the front cover.

9. Press the cover release lever to open the front cover.


10. Take out the drum unit and toner cartridge assembly.


11. Hold down the lock lever on the right and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.


12. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.


13. Put the drum unit and toner cartridge assembly back in the machine.


14. Close the front cover. Pull the paper tray completely out of the machine. Use both hands to slowly pull out the jammed paper.


15. Press the cover release lever to open the front cover.


16. Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening.


17. Put the drum unit and toner cartridge assembly back in the machine.


18. Close the front cover.

20. Put the paper tray firmly back in the machine.

21. Take out any paper from the ADF (automatic document feeder) that is not jammed. Open the ADF cover. Carefully pull out the jammed document to the left. Check for and remove any small pieces of paper stuck in the machine. A small piece of paper stuck in ADF will cause a document jam.


22. Close the ADF cover. Press Stop/Exit. If the Document is jammed under the document cover. Take out any paper from the ADF that is not jammed. Lift the document cover. Pull out any jammed documents to the right. Again, carefully check for and remove any small pieces of paper.


23. Close the document cover. Press Stop/Exit. If the Document is jammed at the output tray. Take out any paper from the ADF that is not jammed. Pull the jammed document out to the right.


24. Press Stop/Exit. If the Document is jammed in the duplex slot (only for machines which support Duplex printing). Take out any paper from the ADF that is not jammed. Pull the jammed document out to the right.


25. Press Stop/Exit. Make a Copy to test. Before placing your document(s) in the ADF verify the error message "Document Jam" in no longer displayed on the LCD. If the error message continues to appear on the LCD, please contact Brother Customer Service from "Contact Us". Verify the ADF document support (located on the top of the ADF) is pulled out. Verify the document(s) are between 5.8 to 8.5 in. wide and 5.8 to 14in. long. Make sure the documents are inserted face up in the ADF, top edge first. The ADF can hold up to 50 pages and feeds each sheet individually. Use standard 20 lb (80 g/m²) paper and always fan the pages before putting them in the ADF.

Note:
DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric. Make sure documents written with ink are completely dry. Adjust the paper guides to fit the width of your documents. This ensures the document(s) will feed straight, preventing jams. Make a copy listed below:
For MFC users :
Press Start.
For DCP users :
Press Copy located below the LCD and then press Start.

Hope it helps.

Thank you for using FixYa.

try reinsert the usb cable and restart the pc and try to print again

what kind of drum error?

Hi there,

After replacing the drum and toner you may need to reset the drum life of the machine. This is how to reset the drum life:
Open the front cover where the drum and toner are located. Press the clear/back key. Lcd should show Replace Drum? Then press 1 for yes. Lcd should show accepted. Close the front cover the press stop/exit. Lcd now should show the date and time.
Hope this helps. Rate if it works. Thanks

Press 3 and 9 at the same time. This gets you to a hidden counter reset menu. Brother support was not able to give me this information said I had to take the printer to a service shop. Fortunately, one of the shops told me this information. Ooooo. Big secret. What B.S. !!!

Hi

You cannot print from the top feed,

The use of the top paper feeder is the capability to make single or multiple photocopies and for single scanning or multiple scanning. All you have to do is to put single or multiple document in the top feeder and press the COPY BUTTON (third button-right side). Then it will feeds automatically.

The same with scanning, press the SCAN BUTTON (first button-left side) and it will scan single or multiple document.

Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.

Regards and thank you for using Fixya !