Sometimes the ink cartridge carrier
won't automatically move to its loading position even when the printer is on
and the cover is open. Follow the steps below:
1. Unplug the printer from the power
source.
2. With the cover open, hold the
solid white strip that connects from the carrier assembly to the ink cartridge
carrier and gently slide the cartridge carrier to the center of the printer.
3. Remove the used cartridge.
4. Load the new black cartridge. Close
the cover.
5. Plug the printer back to the
power source.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy New Year!
Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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