20 Most Recent Thermador PSC364GDZS Gas Cooktop Questions & Answers

To clean the stainless around the star burners try applying Easy-Off oven cleaner around the stars with a Q-tip (spray the cleaner onto the stainless surface first because it's very hard to control the spray output). The cleaner will make your stainless sparkle and the Q-tips allow you to get close enough while controlling the application. Scrub gently with the Q-tip and the stains will disappear within minutes. Wash thoroughly with a wet cloth. I've used this on my older model Thermador stainless cooktop for 5 years.

Thermador... | Answered on Dec 13, 2013

Exactly what part you replaced.And was there any difference in the problem after and before replacing the part. ------------ as per the problem the possible faulty parts can be Damaged igniter or faulty safety valve. 1. The thermostat control. 2. The igniter. 3. The automatic valve (also called the safety valve).
---------- The thermostat, igniter, and safety valve are wired in a series circuit. • When the thermostat knob is turned to a selected setting, electrical contacts in the thermostat close applying power to the series ignition circuit. • With power applied, the ignitor begins to heat. Electrical resistance in the ignitor will decrease as the temperature of the ignitor increases. • Electrical current in the series circuit increases in proportion to the drop in ignitor resistance. • The igniter limits the electrical current in the circuit to 3.3 to 3.6 amps. The surface temperature of the ignitor will be between 1800° and 2500°F. • When electrical current has reached the proper amperage, the automatic safety valve will open, releasing main burner gas. • The ignitor stays energized while the burner is lit. Once the selected temperature is reached, the thermostat contacts will open and remove power from the ignition circuit. The automatic safety valve will close after a few seconds, and the burner flame will go out. ----------And the burner will relight when temp-reaches down from selected.But if the safety gas valve does not open then it will not relight, or if the igniter is weak then it will not relight.The gas pressure is low then it will not let the cook top to relight.When you turn the selector off and turn on,the whole system works as it gets a flow of current.But its not working automatically as it should.Also other possibility can be selector switch/know itself.---------- This possibilities are to be checked.Keep updated.Thanks.Helpmech.

Thermador... | Answered on Mar 07, 2011

Here is a tip that I wrote that will help you with that...



Thermador... | Answered on Jul 30, 2010

Use 3m Scotch brite #7447 or 220 grit sand paper depending on the severity of scratch. Always finish any sanding by blending with the #7447 pad. Use DeBruce Polish, we use DeBruce Polish on all of our stainless steel. DeBruce Polish also works on glass cook tops. We get DeBruce Polish at debrucepolish.com.

Thermador... | Answered on Apr 29, 2010

We Use Debruce Polish on all our cooktops. Debruce also works on stainless steel and polished granite, marble, porcelain, formica and glass. DeBruce is non-toxic odor-less and eco-friendly. You can get DeBruce on line at debrucepolish.com.

This stuff will do the job!!

Thermador... | Answered on Aug 23, 2009

Use appropriate solvents to remove the plastic. If you are skilled sanding in straight lines and matching the grain in your metal use 180 grit - 240 grit blending and using your eye. You could also use scotch brite #7447 purchase at an automotive store. This pad after solvent or used with it could remove the plastic or both sand and pad.

Debruce Polish is the best our there at maintaining a pristine finish and it is eco-friendly and odorless, we use this in all our properties AND the ceramic cook tops it is safe for glass. It also removes rust... we just love it. We find DeBruce polish at debrucepolish.com.

Thermador... | Answered on Jul 27, 2009

sounds like you have a bad switch. maybe on the large burner.. some of those switches can be replaced without the whole harness.

Thermador... | Answered on Dec 22, 2008

It sounds to me like a switch problem.
You should check the Gas Valve that correspond to that switch, and also check the Manifolds, there should be one manifold for each set of gas valve switches.
Hope this help.

Eddie Rentas
Tupper Lake NY

Thermador... | Answered on Jul 07, 2008

The igniter nozzle are busted

Thermador... | Answered on Mar 29, 2008

Surface burners
are typically either a coil type, solid type or a ribbon coil as used in smooth top ranges. All of these consist of a heating wire that uses electric current to produce heat. Coil type elements can be checked for continuity by removing them from the terminal block and testing them with a multi-meter.You should also inspect the terminal ends for signs of heat damage or corrosion, and if present, you should replace the terminal block or receptacle at the same time. You will need to remove power from the range to change the terminal block. Solid elements and smooth top elements require raising or removing the main top to gain access. You will need to remove power from the range before lifting the main top. Continuity can then be checked with a multi-meter, once you have removed the wires from the element terminals.

On modern electronic control ranges,the oven temperature sensor
is the part thatregulates the oven temperature. If it is not working properly it could be the reason why the range or oven won't start. This part can be found inside the oven on the rear wall near the top. Most modern ovens will display a fault code if the oven sensor is at fault. If you think the sensor may be the issue you can check the resistance with a multi-meterbut will need to know the correctresistance of the sensor at room temperature. Remove power from the appliance before performing this test.

The infinite switch
on the control panel controls the power to each surface element. If you have no heat at an element and the element and terminal block check ok, then you may have a defective infinite switch. Disconnect power to the range and remove the console back panel. Locate the switch and check foroverheated wires or faulty terminals first.Test the switch's contacts for continuity with a multi-meter. If defective, replace the switch.
  1. If the infinite switch does not appear to be defective, then you should check for proper voltage to the switch. This is a live high voltage test and should only be performed by qualified persons.(Locate the suspect switch for testing. Label all wires and terminals before disconnecting. A close up digital photo may be helpful.
  1. On the burner control switch the terminal labeled "P" leads to the burner indicator light. The terminals labeled "H1" and "H2" lead to the burner element and the terminals labeled "L1" and "L2" (sometimes "N1" and "N2") are the power supply wires.
  1. Set yourmultimeterto ohms setting x1. Turn the burner control to the highest temperature setting. Place one probe on pin "L1" and the second probe on pin "H1". The resistance measurement should be very low, zero to twenty ohms. If the test shows high or infinite resistance, the burner switch is defective.

  1. Repeat the step above for the terminals "L2" and "H2".
  1. If the control passes that test, turn the temperature setting to about the middle of the range and repeat the previous two steps. This will test for an intermittent problem with the switch. If the test does not show continuity with very low resistance, the switch should be replaced.
  1. With the switch turned to the "Off" position, the resistance on each of the pairs of terminals tested above should now show no continuity or a reading of infinite resistance.
  1. A test for continuity between "P" and "L1" when the burner control switch is on should show continuity. The light should be on whenever the control is turned on. If your test shows continuity, but the light does not operate, it is likely the bulb has failed.
If the burner switch shows high or infinite resistance, the switch is not passing along current to the burner and so the switch should be replaced. )

Most modern ovens usean electronic control board
to control the oven functions. These models will use the control board to operate the oven safety valve on a gas range or oven, and the bake and broil elements on an electric range or oven. If there is no power to the igniter circuit, or the element circuits, then you should check the control board to verify that there is power at the appropriate output relay. These are live voltage checks and should be performed by qualified persons only. If there is no output voltage then the control should be replaced.

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Thermador... | Answered on Mar 17, 2020

It is common for electric coils on a range top to click/on/off. They are suppose to reach a certain heating range and when satisfied, they go neutral and when the demand for heat is needed, they become energized again.

Thermador... | Answered on Feb 09, 2018

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