20 Most Recent HTC 7 Surround T8788 Windows 7 Wm 3.8" Wifi Smart Cell Mobile Phone Unlocked - Page 8 Questions & Answers

There a few questions to be asked before an valid reply can be produced. Is your HTC 10 on contract with a cell phone carrier? Meaning did you out right buy the device or did you sign up and receive the phone as part of your cell phone plan? If your phone is paid for and your contract is up then you will need to contact that carrier your phone was on and have them unlock (release your phone) so it can then be used on another network.

Most phones are locked to the carrier they were sold by. You may need to contact the carrier that the phone used to be on and ask them to unlock the phone.

and what is your question --either resubmit or edit this one

Do a Factory reset from settings

You can go to www.google.com/restore account and when asked put down you can't remember your account, and they will ask you some verification questions. After you've verified your information they will give you your account information. Even if you don't know your email or password, they can find your account. Then you will be able to access your phone . Hope this helps. Ellen

Voice mail is on the provider site, not on the phone

Your Missing the last digit which is ( 990006301310081 ) HTC One M8