Make the FixYa experience better for everyone by voting.Hi,
My name is Ben and I'm your guru, i.e., mentor, an influential teacher or popular expert: a management guru. - origin from Sanskrit, 'weighty, grave' for today.
As you evaluate my advise.solutions and suggestions, there are a few things you must keep in mind:
• I did not diagnose your problem and am therefore only able to evaluate what you tell me. For example, if you ask me a fuse location, that doesn't mean that I can tell you the reason why the fuse blew. Keep in mind that I'm limited in my analysis to what you tell me.
• A thorough diagnostic approach involves the use of technical equipment, such as voltage meters. scanning equipment and other sophisticated devices.
• Lastly, fixing one problem can very easily reveal a problem with something that you might consider unrelated. If that happens, you might want to view me as being incompetent.
Subject: How to unlock a SIM card
Customer's exact description: need puk code
Discussion: Problems of this type can be easily. Customer did not provide details on name of phone, phone model or name of carrier
Solution: Provide generic instructions.
PUK CodesA PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from AT&T to unlock your SIM card.
Since I don't know the name of you carrier, I'm using AT&T as an example. Most carriers use the same methodology though the wording may be different.
PUK Codes
A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from your carrier to unlock your SIM card.
Since I don't know the name of you carrier, I'm using AT&T as an example. Most carriers use the same methodology though the wording may be different.
You can obtain your phone's PUK code from AT&T in one of these ways:
Take the phone into your carrier's retail outlet.
OR
• Log in to myAT&T online
• Use our Technical Support Chat.
• Contact Customer Care
To get your phone's PUK code online:
? Log in to myAT&T.
? From the myAT&T tab at the top of the page, hover over the Wireless link and select Phone/Device under the My Wireless Service heading.
? From the My Phone/Device screen, select the Unblock SIM Card link under the My Make & Model heading.
? The Unblock SIM screen will display your PUK code and will give you instructions for unblocking your SIM Card.
Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code.
Note: If you enter the wrong PUK code 10 times in a row, your SIM card will be invalidated, and you will need to purchase a new SIM Card. The phone will display the following error: "PUK blocked call operator."
You can also do it without any assistance from anyone. However, be sure to read the following carefully because there are pitfalls. If you want to try to do it yourself, just click on the following link:
Universal Software Solution for Unlocking a SIM CardAll the best,
Ben