Samsung Falcon iDCS 18D Display Phone with Speakerphone - BLACK - Answered Questions & Fixed issues

HI,

Maybe the battery is dead ? dan http://www.rylwy.com/

Try plugging it into a different jack. If there's no change, the phone is bad. If it works ok, the port in the phone system is bad. Switch it to a spare port, if available.

Delete the mailbox, and re-install it. Then re-record all your outgoing messages.

Assuming you have the programming manual, you need to program trunk 702 to ring to the operator group 500 in MMC 406 in the software programming manual.

First prove it is not a faulty handset. Find someone elses phone that is the same model as yours and rings then plug it into your line. If that phone rings your handset is faulty. If the borrowed phone will not ring but flashes then it is programming

I would suggest the power supply in your phone system needs replacing as it is making the phone system do things it shouldnt

leave yourself another message to re activate the message tone. When you clear the new message it should reset the message wait tone

the easiest suggestion is to move the answering machine (which is the base antenna) to a mid location between units to aviod static and/or any unit near a TV, move it across the room of just a few more feet away.

HAVE YOU PHYSICALLY PICKED UP THE PHONE AND LOOK ON THE BOTTOM ?? MOST HAVE A LOW, MEDIUM OR OFF SWITCH FOR THE RINGER ON THE BOTTOM OF THE UNIT.

You may download the manual from Product Support

if you know your password for your phone system do this. enter programming mode by pressing transfer key, type 800 enter your password then volume up key then speaker key. go to program 601 station groups find unused station group ie 510. make this group unconditional and under members add all thr extensions you want to ring then press speaker key. then go to program 406. enter line number of line and under night mode tell it the station group number you programmed above

with handset hang up press trsf key, then type 102, then press 0 then press trsf key again

You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

Here is the manual While the manual is on the screen press CTRL+F, type 'hold' in the box and press Enter. It has many Hold features http://www.hardwiretelecom.com/pdfs/Samsung%20iDCS_User_Guide.pdf ..

It is possible that the outside lines have been blocked in the programming of the Samsung IDCS 28D system. You can try the following steps to unblock the outside lines:

1. On a phone that is working, press the TRANSFER button and dial 200.
2. Enter your system password. If you don't know your system password, you may need to contact your phone system administrator or service provider.
3. Press 713 for "Line Block Release".
4. Press the button for the line that is blocked (in your case, all 4 lines).
5. The display should show "RELEASE OK" for each line that is unblocked.
6. Hang up the phone.

If this doesn't work, it is possible that the phone system may need further troubleshooting or programming by a technician.

To unblock the outside lines on a Samsung IDCS 28D system, you can follow these steps:

1. Press the "Transfer" button on your phone.
2. Dial "741".
3. Press the "Transfer" button again.

This should unblock the outside lines on your system. If this does not work, you can try resetting the system by unplugging it for a few minutes and then plugging it back in. If the issue persists, you may need to contact a professional to troubleshoot the system further.

It's possible that when you cleared the forward on no answer, the voicemail setting on your Samsung iDCS 28D was not properly restored. Here are some troubleshooting steps you can try:

1. Check your voicemail settings: Dial 604 and press the "Speaker" button. Enter your extension number and press the "Speaker" button again. The system should confirm that you have entered the correct extension number. If it does not accept your extension, try dialing from a different phone to make sure that your extension is still active.
2. Verify your call routing: Dial 601 and press the "Speaker" button. This will show you the current call routing for your extension. Verify that "No Answer" is set to go to your voicemail box. If it is not, you can change it by pressing the "Speaker" button and entering the appropriate code for voicemail (usually "72").
3. Restart the phone system: If the above steps do not work, try restarting the phone system. You can do this by unplugging the power cable from the phone system for a few seconds and then plugging it back in.

If none of these steps resolve the issue, you may need to contact your phone system administrator or IT support for further assistance.

If an extension light on your Samsung OfficeServ DS-5038S phone is flashing red and dialing the extension gives an engaged tone even though no one is using the phone, it's possible that the extension is stuck in a busy or engaged state. Here are some steps you can try to resolve the issue:

1. Check the extension: Go to the extension in question and make sure the handset is on the hook and that there are no other phones or devices using the line.
2. Restart the phone: Try restarting the phone by unplugging it from the power source for a few seconds, then plugging it back in.
3. Check the programming: It's possible that there is an issue with the phone's programming. Check the phone's user manual or contact your phone system administrator to ensure that the extension is programmed correctly.
4. Check the phone system: If the issue persists, it may be necessary to check the phone system itself for any issues that could be causing the extension to appear busy or engaged.
5. Replace the phone: If none of the above steps resolve the issue, it's possible that there is a hardware issue with the phone itself. Consider replacing the phone or contacting a qualified technician for further assistance.

It's important to note that some phone systems are configured to automatically put extensions into a busy or engaged state after a certain period of time to prevent unauthorized access. If this is the case, contact your phone system administrator to adjust the settings accordingly.

Hi, for the phone that is malfunction, you'll need to setup as if it was brand new. The outage probably caused it to lose most of it's memory from the initial setup. To avoid having any difficulties, please reference the manual as you're going through these steps. Thank you.

Not for outbound, only spammers and scammers do that. It is set by your telcom. Incoming mention in the manual https://www.manualslib.com/manual/949871/Samsung-Idcs-28d.html?page=31 ..