20 Most Recent Samsung Falcon iDCS 18D Display Phone with Speakerphone - BLACK Questions & Answers

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The phone system is dead. We cannot make or receive calls.

HI,

Maybe the battery is dead ? dan http://www.rylwy.com/

12/7/2016 4:11:19 PM • Samsung Falcon... • Answered on Dec 07, 2016
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No longer displays any data, i.e. date, time, location on display screen. Does not change when there in an incoming call.

Try plugging it into a different jack. If there's no change, the phone is bad. If it works ok, the port in the phone system is bad. Switch it to a spare port, if available.
6/30/2016 8:23:22 PM • Samsung Falcon... • Answered on Jun 30, 2016
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How do I fix the voicemail from keep calling back

Delete the mailbox, and re-install it. Then re-record all your outgoing messages.
4/9/2016 3:10:55 PM • Samsung Falcon... • Answered on Apr 09, 2016
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Our office has a two line system on a idcs 18d our first line will ring throughout the office but the second line is silent and only lights up. How do we make it to where it rings as well?

Assuming you have the programming manual, you need to program trunk 702 to ring to the operator group 500 in MMC 406 in the software programming manual.
4/9/2016 3:07:01 PM • Samsung Falcon... • Answered on Apr 09, 2016
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My Samsung iDCS 18D phone will not ring. The Line light flashes, and I can asnwer calls, but it won't ring. I have tried adjusting volume levels, etc- but it seems like the ringer is turned off.

First prove it is not a faulty handset. Find someone elses phone that is the same model as yours and rings then plug it into your line. If that phone rings your handset is faulty. If the borrowed phone will not ring but flashes then it is programming
7/7/2015 1:48:35 AM • Samsung Falcon... • Answered on Jul 07, 2015
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Samsung iDCS 18D - no message indicator light when there are new voicemails. How do I fix this?

I would suggest the power supply in your phone system needs replacing as it is making the phone system do things it shouldnt
3/5/2015 11:30:23 PM • Samsung Falcon... • Answered on Mar 05, 2015
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We have a Samsung iDCS 18D phone and when I pick up line one the dial tone indicates I have a voicemail message (Beep Beep Beep) but we have no new messages. Can someone please help

leave yourself another message to re activate the message tone. When you clear the new message it should reset the message wait tone
2/16/2015 8:56:12 PM • Samsung Falcon... • Answered on Feb 16, 2015
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Why isn't the message indicator on when new voicemail messages are in box?

the easiest suggestion is to move the answering machine (which is the base antenna) to a mid location between units to aviod static and/or any unit near a TV, move it across the room of just a few more feet away.
1/23/2015 12:26:49 PM • Samsung Falcon... • Answered on Jan 23, 2015
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How do I turn the ringer off on my samsung iDCS18D at my desk.

HAVE YOU PHYSICALLY PICKED UP THE PHONE AND LOOK ON THE BOTTOM ?? MOST HAVE A LOW, MEDIUM OR OFF SWITCH FOR THE RINGER ON THE BOTTOM OF THE UNIT.
1/6/2015 9:54:08 PM • Samsung Falcon... • Answered on Jan 06, 2015
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When in night mode, how do I make the samsung idcs 18d ring on every extension

if you know your password for your phone system do this. enter programming mode by pressing transfer key, type 800 enter your password then volume up key then speaker key. go to program 601 station groups find unused station group ie 510. make this group unconditional and under members add all thr extensions you want to ring then press speaker key. then go to program 406. enter line number of line and under night mode tell it the station group number you programmed above
9/24/2014 3:06:24 AM • Samsung Falcon... • Answered on Sep 24, 2014
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How do I get FWD:1467 off my phone?

with handset hang up press trsf key, then type 102, then press 0 then press trsf key again
9/3/2014 8:45:02 PM • Samsung Falcon... • Answered on Sep 03, 2014
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MESSAGE LIGHT

You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
1/26/2013 5:17:45 PM • Samsung Falcon... • Answered on Jan 26, 2013
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