20 Most Recent magicJack Two, 2 Magic Jack Plus Voip Phone With Or Without Computer In Box Questions & Answers


No dial tone

Sorry to ask...but do you still have internet connection?
10/23/2018 12:29:02 PM • magicJack Two, 2... • Answered on Oct 23, 2018

My Magic jack keeps saying no line and i have no dial tone is there an easy fix for this

Try replacing your power adapter.These often fail.
7/3/2018 12:36:06 PM • magicJack Two, 2... • Answered on Jul 03, 2018

Magicjack problems

Call MJ using another phone(NOT VOIP) and they will walk you thru the problem.
4/10/2017 3:10:13 PM • magicJack Two, 2... • Answered on Apr 10, 2017

Magic jack customer service

If your tv has internet access and you can run their software on it then it will, otherwise no.
3/25/2017 5:31:33 AM • magicJack Two, 2... • Answered on Mar 25, 2017

Why dont I have a dial tone, phone does not work . no ring cant answer when people call

if you have no dial tone , you have no line to the exchange it can be from the call cancel switch ( hang up button) or an extension that is not hung up properly It could be an external problem so you will have to get the service provider to check the line from the building out As that may require you to pay if it is not faulty, try borrowing a phone and plugging it into the wall socket for the phone If you get a dial tone on the borrowed phone , it is your phone but if there is still no dial tone , it very well could be a service provider problem
12/30/2015 11:21:02 PM • magicJack Two, 2... • Answered on Dec 30, 2015

I would like to cancel my magic jack

not from this page you will have to contact your supplier direct and make the arrangement
12/29/2015 9:01:29 AM • magicJack Two, 2... • Answered on Dec 29, 2015

My Magic Jack stopped working a while back and I unplugged it and misplaced the adapter. How do I go about purchasing a new one. And how do I check my account?

MagicJack Phone Number


MagicJack phone support First describe why you are phoning below to find targeted help and save time. If you decide to phone MagicJack:You get a recording, but do get to speak to an actual person. For billing matters only. 17 mins average hold time - call Mon-Sat 10am-7pm EST MagicJack Support Channels Compared MagicJack Email Address
12/23/2015 3:18:45 PM • magicJack Two, 2... • Answered on Dec 23, 2015

I would like to have my phone number changed. Is that possible and what is required?

You can change area code for free one time . after that (or a custom/vanity number)you will have to pay 10$(a reactivation fee)

1- my.magicjack.com

2- Enter your phone number and password, then click Login

3- Click the "My Subscriptions" tab

4- Then scroll down and click "Change Phone Number" button

5- Now click the "Change My Phone Number" button

6- Click "Add a new number for $10" then click Next

7- Select "I Want a Vanity Number"

8- Follow all the prompts to add your vanity number and enter the number you want when prompted

You might also contact them and give the some kind of "sob story" of why you need a free number change.
9/15/2015 4:19:11 AM • magicJack Two, 2... • Answered on Sep 15, 2015

How do I renew my contract with magic jack?

contact magic jack,2ND ANSWER
5/23/2015 2:11:11 AM • magicJack Two, 2... • Answered on May 23, 2015

How can i get an upgrade for a magic jack plus?

Best bet is to call the company direct they almost always give a large discount for an upgrade. Also there are specials onLine just look up magic jack discounts. Do some quick searching! Have a great day!
3/31/2015 5:14:52 PM • magicJack Two, 2... • Answered on Mar 31, 2015

Old majic jack want to start new program

If you have an old Magic Jack, my 4 unit are 6 years old the company just really wants you to upgrade to a newer product no need to. Try removing Magic Jack completely from your tablet, restart unit, make sure to clean out all junk on tablet from Magic Jack you could try a program that cleans your tablet for you, but unless you know what to remove don't get technical just a standard clean up of old files, this is usually under apps, Magic Jack, then there will be a clear cash button, clear data, and uninstall. Restart unit then do a fresh install of Magic Jacks new app for your type of tablet from Googles sight or Magic Jacks make sure if you have a Mac to install the Mac App and if you have an android tablet you install the Android App. This has been working for me. With the old Magic Jack you will need to do a fresh install when you get errors and crashes. I do it 2 or 3 times a year. Good Luck!!
3/6/2015 1:17:37 PM • magicJack Two, 2... • Answered on Mar 06, 2015
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