20 Most Recent Philips SA2315 MP3 Player Questions & Answers


Song format for that song to be compatible with your mp3 player is wrong, when downloading songs make sure they are always in an mp3 format.

Philips SA2315... | Answered on Sep 25, 2012


Hi mizzdramapri,

I would attempt a Repair, which will update the firmware and restore the unit to factory settings.

For more information on this product, including FAQ's and manuals, visit: http://ow.ly/6j8Gd.

Hope this helps - if so, let me know by rating this solution!

Here are instructions for the Repair:

IMPORTANT: Please back up data in the player before performing a repair.
  1. When your player is locked up or seems dead, you may connect to your PC to repair the device with the Device Manager.
  2. Launch Philips Device Manager at Start > Programs > Philips Digital Audio Player > SA2xxx > Philips SA2xxx Device Manager on your PC.
  3. Connect your player to the PC.
  4. Device Manager should acknowledge your player and automatically go into recovery mode.
  5. Follow the instructions given by Device Manager to proceed.
  6. After the player has been repaired, click OK and disconnect your PC.
  7. The player is ready for use again after restart.

Philips SA2315... | Answered on Sep 01, 2011


Hi jai mosl,

You may want to consider performing a Repair in order to return your player to factory settings, improve functionality, and update the firmware. Afterwards, be sure to charge for several hours and practice a regular charging routine.

IMPORTANT: Please back up data in the player before performing a repair.

  1. When your player is locked up or seems dead, you may connect to your PC to repair the device with the Device Manager.
  2. Launch Philips Device Manager at Start > Programs > Philips Digital Audio Player > SA2xxx > Philips SA2xxx Device Manager on your PC.
  3. Connect your player to the PC.
  4. Device Manager should acknowledge your player and automatically go into recovery mode.
  5. Follow the instructions given by Device Manager to proceed.
  6. After the player has been repaired, click OK and disconnect your PC.
  7. The player is ready for use again after restart.
If you are still experiencing issues, you can find FAQ's, software, and manuals at:

http://ow.ly/64mxe

Consumer Care can be reached at 1-888-744-5477 if you need additional assistance.

Hope this helps! Let me know by rating this solution. Thank you.

Philips SA2315... | Answered on Aug 16, 2011


You Can Download Free MP3 From Youtube By This Site : video2mp3.net
If you didn't found Your Favorite Music In Youtube Try These Sites : Beemp3.com or 4shared.com

Philips SA2315... | Answered on Aug 29, 2010


try update with latest software

Philips SA2315... | Answered on Apr 12, 2010


erm.... what?
Plz explain ur prob in english

Philips SA2315... | Answered on Jun 26, 2009


I have a mac,  is it compatible  w/ Philips GoGear (SA2315/37)?  

Philips SA2315... | Answered on Mar 05, 2009


Most of the newer MP3 players use the drivers built into Windows media Player 10 and newer. I would suggest checking the version of Windows Media Player. Best of Luck.

Philips SA2315... | Answered on Mar 03, 2009


format player

Philips SA2315... | Answered on Jan 23, 2009


That is a common problem these days, and one of the difficulties about owning a new OS. Manufacturers will need to provide their products' users with drivers that will support Vista when they are not cross compatible. I would contact your item and see if they are working on a resolution. YOU may be able to use similar products, different manuf drivers to get yours recognized. Do a GOOGLE for your product and see if there are any others out there that have found drivers for your player. IT is possible to set a computer up dual-boot OS's, Windows XP and Vista CAN coexist. Hope this helps!

Philips SA2315... | Answered on Nov 05, 2007


You may have to re-format the mp3 player if it does not have a reset button. This unfortunately will erase everything on it. A suggestion would be to move all your files to your computer hard drive and then after reformatting move them back. To reformat connect the mp3 player to the hard drive. Click the right button on the mouse and select format then start.

Philips SA2315... | Answered on Sep 30, 2007


I have a service manual pdf there isn't any way to attach it to this message. Give me your email address and I'll send it to you. Or if you have some other way to send it electronically we can do that.

Philips Audio... | Answered on Jan 02, 2020

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