20 Most Recent HP Compaq ProLiant DL380 G2 Server Questions & Answers

Hello, I think you might find more information on starting up the DL380 G2 at the link shown below:

Also, the replacement instructions, in case it needs to be replaced, (and relevant troubleshooting info) for the 5i controller are found in the link here :http://h20566.www2.hpe.com/hpsc/doc/public/display?sp4ts.oid=316587&docLocale=en_US&docId=emr_na-c00688182

Please first make sure that you are using the proper startup boot disk for the server before entering the CD ROM option from the boot menu. Also, check the front panel of the SCSI drives for any errors or blinking LEDS that correspond to an error code. You can run a diagnostics CD/DVD that arrived with the manufacturer's pack to detect any raid issues on startup.

If you are still facing difficulties with booting up the server, you can find a video for replacement of the appropriate scsi drive here if you are still facing any issues of your scsi drive. Try a different hard disk or check the relevant diagnostics to verify whether is the controller or the drive that complicates the booting of the server

For more details check the scsi manual in the link below (section "FBWC LEDs" , pages 15-17).

HP Compaq... | Answered on Apr 18, 2017

Are there lights on the front of it? If so, try to re-seat the memory as the first step; servers overheat and are subject to "chip creep". If you don't have any lights, it could be the power supply or system board.

HP Compaq... | Answered on Aug 24, 2013

The Maximum internal storage for a G2 is 880.8 GB (6 x 146.8 GB Ultra320 1") so that's quite a bit more than you thought, Not sure about the USB 3.0 since the HP only has USB 1.1 and it's a PIII 1.4 GHz processor which will be your bottle neck in the end.
You can definitely give it a try, but I would suggest to look at ebay where you often can find a newer model for very little money and often they are stacked with hard drives already.

The PCI slots are only 64-bit, so don't expect a miracle, even with USB 3.0

HP Compaq... | Answered on Apr 22, 2012


Make sure you have turned on the USB Boot in the BIOS of the os. Once this is done, select the order you would like for the server to locate boot files. (Hard Drive, USB, CD/DVD, etc.) Once complete, insert the USB and reboot the server.

Good Luck

HP Compaq... | Answered on Jul 07, 2010

Try restarting the KVM and make sure the KVM works for other servers. If yes, then ensure the memory modules in the server are seated properly in the DIMM slots. Then power it own.
Please come back and rate my solution if it turns to be helpful for you. Thnx

HP Compaq... | Answered on Mar 20, 2010

The amber clearly states there are some problems with the hardware. Either with the power module, CPU or memory. Try contacting the vendor and get it repalced.

HP Compaq... | Answered on Mar 20, 2010

The server could not connect to the network. The network and its cables are all okay.

HP Compaq... | Answered on Feb 03, 2010

RESOLUTION To clear the RILOE NVRAM and eliminate the error message, reset the RILOE using one of the following methods:
On servers running Microsoft Windows :
  • Reset RILOE through the Management Agents icon in the Control Panel:
    1. Click Start, Settings, Control Panel, Administrative Tools.
    2. Click on Services.
    3. Stop the HP Insight Server Agents.
    4. Click on Start, Settings, Control Panel.
    5. Click on the HP Management Agents icon.
    6. Click on the Remote Insight tab.
    7. Click on "Reset Remote Insight Board" (reset option will be grayed out if the Server Agents are still running).
  • Reset RILOE using the Remote Insight Setup Utility in the Control Panel (pink icon).
On servers running other operating systems and as an alternative method for servers running Microsoft Windows :
  • Reset RILOE by powering off the server and unplugging the external power connection to the RILOE board and the external power connection to the server.
A permanent resolution is not planned as the Remote Insight Lights-Out Edition (RILOE) is end-of-life and out of production.

HP Compaq... | Answered on Jan 29, 2010

Have you connected a CD drive to the machine via one of the SATA ports?

HP ProLiant... | Answered on Sep 15, 2015

When you turn it on, does the fan come on? How about the hard drive? There is a serries of tests called POST. I amc4rying to find out what starts up and see where the problem is.

HP ProLiant... | Answered on Jul 08, 2015

You need to be specific about the exact model of server that you're using. Features of the various generations of the HP iLO are accessed in different ways.


HP ProLiant... | Answered on Jun 13, 2015

That drive has failed, is it set up with a RAID configuration? Do you have the Dell monitoring software installed? Is it set up with Hot Plug drives? If so replacing the drive with a new one will start the RAID rebuild. Otherwise one way to turn off the bleep is to reboot and go into the RAID controller configuration

HP ProLiant... | Answered on Jun 12, 2014

It Indicating something Faulty, if you have something plugged in, remove, and reconnect, If unable to find, check device manager or event log for details, that should have some info.

HP ProLiant... | Answered on Dec 10, 2013

What happens when you try to attach them

HP ProLiant... | Answered on Nov 10, 2013

If you lost everything then you've obviously reloaded all your software for the server, now you need to load your daily backup tapes onto the server so you can have mail again. you will also need to know all of your DNS's and you MX records if you're running exchange and if you don't know how to do any of it, then my suggestion is to hire a network administrator and it'll cost between $1k - $1.5k by time he's done bringing your system back online.

HP ProLiant... | Answered on Oct 29, 2013

Order from HP - Front bezel key 459183-001

HP ProLiant... | Answered on Dec 12, 2012

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