20 Most Recent Whirlpool AWM8123 Front Load Washer - Page 2 Questions & Answers

Take the panel off below the door by the 3 screws along the bottom, then reach up and release it by pulling the manual tab.

If you have anymore questions please feel free to ask, Rich.

sounds to me like your timing belt is off. you may have to take it apart to look and see if you need a new one.

The model nuber you posted links to a whirlpool wall air conditioner. Is there anymore nmber you can find? and where are you getting this number from

A lot of concerns have been raised about door bellows molding, mildewing, and/or ripping and needing replaced. A replacement bellow isn't cheap (prices vary, but are around $75-80), so hopefully these helpful steps will eliminate the need to call a repair service and pay the additional labor charges. This is a repair of MODERATE difficulty. Just follow these steps:

1. Unplug the washer.
2. Remove the washer top panel by removing the three torx-type screws (or 7mm) where it attaches in the rear of the washer. The panel should slide back, and then lift off.
3. Remove the operator console by removing the dispenser and the scew(s) behind it. Take a putty knife and insert it under the console seam right above the door. If you push in slightly while pulling outwards the panel pops off. Use care not to pull or damage any of the wiring. You can leave the wires attached and simply lay the console across the top of the washer out of the way.
4. Locate the wire hoop retainer around the rubber door boot. It is located behind the rubber seam where it attaches to the door frame. Follow this hoop around to the bottom of the door opening and locate the wire tension spring. Gently pry this spring apart and pull the wire hoop from the groove. Pull the rubber boot from the frame and push it inside towards the wash tub. You will also have to remove the door boot from the fill tube on the left hand side of the door opening. There is a small wire clamp holding it in place.
5. Remove the three screws that hold the door latch assembly in place. This is on the right hand side of the door opening. You can leave the latch in place as long as you remove the screws and push it inside slightly to remove it from the front casing of the washer.
6. Remove the door by removing the screws holding the hinges in place. Use care to support the door hinges when loosening. They can bend. Set the door aside in a location where it will not get stepped on or broken.
7. Remove the lower kick panel under the door. There are 3 screws under the bottom edge holding it in place. Sometimes the panel can stick. A slight tap on either side will knock it free.
8. Remove the front washer casing by removing the four remaining screws that are holding it in place. There should be two at the top and two at the bottom. Set the front casing aside.
9. Remove the old door boot by locating the large clamp that attaches it to the wash tub. Loosen the 7mm nut and the boot will detach from the tub. Also remove the boot from the fill tube coming from the dispenser.
10. Install new door boot on the wash tub and install clamp. There should be instructions that come with the door boot with guide marks to ensure you align it correctly. Once you have the boot in place, tighten the clamp enough to where it is snug. DO NOT over-tighten or you may damage the tub and or clamp. In most cases the clamp will break.
11. Once you have the boot in place, re-install everything in the reverse order of how I explained to disassemble. Make sure you connect the door latch assembly BEFORE you re-install the outer portion of the door boot. Also, make sure you install the boot completely over the fill tube. There should be a ridge on the tube where to stop. Sometimes the tube is not inserted all way into the boot and water will leak behind it. The clamp is always difficult to get back in place. If you cannot get the clamp to go back over the tube, you can live without it. Some newer models do not have them installed. Just make sure it is a snug fit where the rubber boot fits ALL the way back to the plastic ridge on the tube.
12. When you get the point where you are ready to install the door boot back over the frame of the door opening ensure you fit it snugly all the way around the door. Beginning at the top of the door, start inserting the wire hoop back into the groove. Make sure to wire spring points towards the bottom. As you work your way around the door to the 4 and 8 o'clock positions, you will need to maintain some constant downward pressure while pulling the spring apart in order to snap it back into place. It would be advisable to use a second set of hands to hold the wire hoop in place while doing this as it has the tendency to want to come out of the groove.
13. Once the door boot is back in place, re-install the operator console and washer top.
14. At the operator console, select DRAIN SPIN, NO SPIN and press any button under OPTIONS 4 times (has to be the same button, though). This will place the washer in diagnostics mode. You should hear the door latch lock and "C00" will be displayed on the console. The washer will run through a series of tests filling the tub, tumbling, draining, and then a final spin. If you do not wish to wait for the test to complete you can press CANCEL at any time. The test checks out everything and takes about 15 minutes. Look for any leaks.


Step 6--Removing the door. After you remove the three screws in Step 5, there is only one screw to remove in step 6 on my model. It was hidden behind a plastic cover that makes the hinge look pretty. You'll see on the inside of the door that two plastic prongs/tabs extend into holes in the hinge. If you push on them laterally and pull out, the tabs will pop out. Outside the door on the left side of the machine, you'll see the plastic cover that is connected to those plastic tabs and is hiding the hinge. On the outside cover piece, there is a flat tab that extends up into the plastic housing above it. If you gently pull the cover downward and out the whole plastic cover will come off revealing the one screw that needs to be removed to take the door off.
Step 7--Removing the Kick Panel. The middle screw is more difficult to reach than the sides. You may need an extension for your screwdriver and/or shims or a helper to prop up the washer while you remove the middle screw.
Step 8--Removing the washer casing. The step says to remove the screws and set the casing aside. My model (2005-ish) has wires connected to it. Rather than being able to remove it, it swings open like a door with the wires as the hinge. I simply used a box to prop up the outside part of the door so it did not sag and stress the wires.
Step 9--After you remove the old rubber bellow, you will likely see a lot of dirt, mold, and junk where the bellow was. Clean that stuff off with a cloth sprayed with a gentle cleanser before installing the new bellow. We replaced our bellow because of mold and mildew and bad smelling stuff. That dirt and junk is part of the problem. Clean it up before you install the new clean bellow.


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FH error indicates that either you have no water coming into the washer, or very little water. Since you can see it filling, the error indicates low flow. A flow meter
in the unit detects if 10.5 gallons fills the tub within 8 minutes; yours must not be. This will turn off the inlet valves and the error code will be displayed. Check the following:

- Make sure you don't have a siphoning problem. This occurs when there is no air gap for the drain line at the standpipe. The standpipe is the drain pipe at the wall where the washer drain line is placed. With no air gap, a vacuum is created, and water will begin to drain from the wash tub prematurely. To prevent this from occurring, follow this advice:

•The standpipe should be 2 inches in diameter to allow a sufficient air gap between the top of the standpipe and the drain hose.
•The standpipe should be a minimum of 34" from the floor, and should not exceed 72 inches in height.
•DO NOT seal the top of the standpipe. Many consumers seal the standpipe in the belief that this will prevent overflows, or get rid of drain odors. This often creates more problems than solutions.
•DO NOT place the drain hose too far down into the pipe. Water stays in the drain trap area of the standpipe. If the end of the drain hose rests in this area, no air gap is created, and this can also cause siphoning. 4 to 6 inches is sufficient.
•The drain hose length must not exceed 10 feet in length. Excessive drain hose length can cause drain problems and back wash.
- Verify Drain Pump operation. Unplug the washer and take the lower panel under the door off by removing the three screws under the bottom edge. With the screws removed, the panel should drop down then come off. If it sticks, tap either side and it should come free. The pump is located directly under the wash tub in the front of the washer. Verify the electrical connections are good and that the pump is running. Open the pump access and remove, once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.


- Verify Flow meter operation and that the Pressure Switch hoses are intact and connected properly. Remove the three screws in the top panel along the back of the washer. With the screws removed, the panel should slide back, then, lift off. The flowmeter will be located on the left-hand side of the washer (facing from the front) between the inlet valve and dispenser. It's a small white plastic device with hoses attached. The pressure switch is located on the right-hand side of the washer in the rear. It is a round plastic device with electrical connections and a hose attached. There should be a tech sheet directly behind the panel or attached to one of the interior cabinet walls. Please refer to this sheet to learn how to perform diagnostics, how to locate the components mentioned, and the specific measurements required in determining if the components are good or bad.


"F/H" indicates that either you have no water coming into the washer, or very little water.

If you have NO water coming into the wash tub after 30 seconds the error code is displayed. Check the following:

- Inlet water valve may be clogged. Clean inlet screens if necessary.
- Make sure water taps are on.
- Check inlet hoses for kinks or clogs.

If you HAVE water filling the wash tub, and after 8 minutes, 10.5 gallons of water has been detected by the flowmeter, but there has not been a detected a Pressure Switch trip, the inlet valves are turned off and the error code is displayed. Check the following:

- Make sure you don't have a siphoning problem. Click the following link for instructions: http://www.fixya.com/support/r587481-prevent_washer_siphoning
- Verify Drain Pump operation.
- Verify Flowmeter operation.
- Verify the Pressure Switch hoses are intact and connected properly.

To access the Drain Pump - UNPLUG the washer and take the lower panel under the door off by removing the three screws under the bottom edge. HINT: Propping the front feet of the washer up can make access much easier. I use a couple small blocks of wood. With the screws removed, the panel should drop down then come off. If it sticks, tap either side and it should come free. The pump is located directly under the wash tub in the front of the washer. Verify the electrical connections are good and that the pump is running. If not, click on the following link to check the pump for obstructions:

http://www.fixya.com/support/r385845-checking_drain_pump_in_whirlpool_duet

To access the Flowmeter and Pressure Switch - remove the three screws in the top panel along the back of the washer. With the screws removed, the panel should slide back, then, lift off. The flowmeter will be located on the left-hand side of the washer (facing from the front) between the inlet valve and dispenser. It's a small white plastic device with hoses attached. The pressure switch is located on the right-hand side of the washer in the rear. It is a round plastic device with electrical connections and a hose attached.

There should be a tech sheet directly behind the panel or attached to one of the interior cabinet walls. Please refer to this sheet to learn how to perform diagnostics, how to locate the components mentioned, and the specific measurements required determining if the components are good or bad.

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This advice is for a washer that fills and will not shut off, resulting in an overflow. Or, water is leaking from the washer while filling. The symptoms can apply to either a TOP LOADER or FRONT LOADER washer. This may be able to save you from an expensive service call by making these simple visual checks.

Water Does Not Shut Off and Overflows: The water level in a washer is controlled by the Pressure Switch. The switch is usually cylindrical in shape and has an electrical connection and an air hose attached. In many cases, the small air hose comes loose from the Pressure Switch fitting and/or falls off. This air hose is required to detect the air pressure from the wash tub as tub fills. With no air pressure, the switch will not function and the result will be a wash tub that fills continuously to the point of overflowing. The same would be true, if the air hose has any cracks, splits or holes in it.

Water Leaking While Filling: The other end of this hose runs to the air dome fitting on the side of the wash tub. If the lower end of the hose comes off, the water will begin to spill onto the floor under the washer, but the tub will not fill.

What to Look For: Check for the obvious. Make sure the air hose is still attached to the pressure switch and air dome. Then, inspect the entire length of the hose, paying particular attention to areas where chaffing may occur and at the points where the hose connects to the pressure switch and air dome. Vibrations from the washer can cause some wear if the hose is rubbing against anything, and the ends of the hose can stretch over time and not seal properly.

On most top loaders the Pressure Switch is located inside the operator console behind the knob that controls the water level. This knob is commonly referred to as the "Load Level", "Load Size" or "Water Level". On front loader washers the pressure switch location is usually located in the back of the washer behind the wash tub, or along the interior cabinet wall adjacent to the wash tub.

How to Correct: If the hose has slipped off, cut about ½" off the end of the hose and reattach to the pressure switch and/or air dome fitting. Take a small zip tie and place it around the hose at the point where it connects to the fitting. DO NOT over tighten as this can damage the air hose fitting. Just make the zip tie snug enough to keep the air hose from sliding off. If the hose has any cracks or holes, you can attempt to seal them by using electrical tape. Replacement tubing can be purchased at any hardware store.

NOTE: This is not an all inclusive fix, as the Pressure Switch can fail in some cases and cause similar symptoms. This is merely a preliminary check for a common occurrence that I have discovered. It can give symptoms of a major problem, resulting in a call for a repairman, only to turn out to be a simple fix that any Do-It-Yourselfer should be able to check and correct themselves. I hope this information is found to be helpful and saves many of you a future service call.

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F07 - Motor Control Unit (MCU) Error - Disconnect power and unplug unit. Check wire harness connections between drive motor and Motor Control Unit (MCU), and between MCU and the Central Control Unit (CCU). Reconnect power and plug unit in.
Check the MCU by looking for operations of the drive motor, and check drive motor for powered rotations. Replace failed component.

Note: If this failure occurs during high-speed spin, the door will be unlocked after three minutes.

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Hi,
The pump in underneath the right hand side of the unit. Just tilt the machine onto its side - watch for water draining though.

code/DiceGame.zip clink on the above link and download the code. Select 'Save' from the IE popup dialog. Once downloaded, open the .zip file from your local drive using WinZip or a comparable program to view the contents.

one side of your timer circuit is out! replace timer circuit panel

Probably too late, but here it goes:
FH means some cicle is taking too long time.
Replace the inlet electrical valve. It probably wont open enough and the water flow is not enough to fill to level in time. This should cost you 10€ and is easily done by anyone.
Just remove the top of the machine (two bolts on the rear and slide to the back), disconnect the valve (electrical and water input and output), push the lockers and twist the valve free.

THE RCD SWITCH is concealed on the inner side of the hindges of the door or on the top innerside of the door. it is a simple push switch which has a mechanism of push to on/off
this switch has got stuck in off position.
change this switch or spray a drop of rust removal oil. it will start functioning

use liquid detergent, less clothes, larger load size, or put the powder in first and let water fill up. u may want to mix up with your hand or like i do give a twist to the washing device to mix up better. but i did find this the problem when i used generic detergent for they go a little cheaper on the ingrediants try brand name like tide, or gain. cheaper not always better but i find these two work well for me and have a lasting scent.