20 Most Recent Whirlpool Ultimate Care II GSW9650LW Top Load Washer - Page 9 Questions & Answers

Hi Toni, part kit 285811 will fit your machine. If you only need to replace the worn dogs you should order part number 80040. Hope that helps.

Whirlpool... | Answered on Jul 01, 2019

F6 error code for this model indicates a drive motor tachometer error. The control board is unable to properly detect the motor speed. If you have a volt/ohm meter I can give you a few checks that will help you diagnose the problem. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. You will need to gain access to the MCU (Motor Control Unit), and measure the motor windings . MCU connection should be as it is in your washer, there should be 5 black wires and 1 green wire. The black wires are as follows, pin 1 on top and pin 5 on the bottom . Set your meter to read resistance and check pin 1 to pin 2, pin 1 to pin 3, and pin 2 to pin 3, these should all read approximately 5 io 6 ohms. Next check pin 4 to pin 5, it should read approximately 115 to 125 ohms. If any of these readings are not very close to the values I have given you, check continuity on the wires from the MCU to the drive motor. If the wires check good, the drive motor is bad and will need to be replaced. If all readings are close to the values I gave and there is not an issue with the wires the MCU will need to be replaced.

Before doing anything else, try this fist :
Another Tech has discovered that by just unhooking the the 2 green ground wires at the motor, the washer runs just fine- the tub, body and the rest of the machine is still grounded.

Whirlpool... | Answered on Jun 16, 2019

If the machine keeps filling with the power off, it will mean the water valve (s) are faulty. If it only overfills when using the machine, it has to be in the pressure system. Check that the bell (where the bottom of the air tube fits on the tub) is not blocked and that there are no kinks or damage to the tube. The machine has to be empty when changing any part of the pressure system or it will flood again.

Whirlpool... | Answered on Jun 16, 2019

that number is a part number of the owners manual, if it's a front loader you have to remove the top lid, after you unplug machine of coarse, then reach down from the top down the front right side of the door and find a tab to either push or pull to release door. the lever will be at the door lock behind the front panel

Whirlpool... | Answered on Jun 14, 2019

run a couple of rinse cycles

Whirlpool... | Answered on Jun 13, 2019

Two things to check and try although I'm not a washer repair man or know anything about certain models. >> 1-- To make the job a bit easier find a block of wood like a 2x4 or a 4x4, tilt the washer back and set the front of the washer up on the block or blocks.

Now take off the bottom front panel of the washer. There are a couple of screws at the very bottom that need to be removed. Then tap on the panel while pulling down and it will slide right off.

On the right hand side reach up inside the front panel to the latch assembly. Grab hold of the tab on the bottom of the latch assembly and your door will open.

If your door keeps getting stuck then you may need to replace the door latch assembly.

#2 ---1.Unplug machine
2.remove bottom panel
3.Reach up along the inside of the front panel and locate the bottom of the door latch assembly
4.Located on the bottom of the door latch assembly is a tear dropped shaped tab
5. Gently pull down on the tab about a 1/4 inch or until a click is heard.

Whirlpool... | Answered on Jun 07, 2019

Hi Angela, you should contact Whirlpool directly and find out if that is a common complaint. If it's a manufacturing defect they should replace the defective part. Hope that helps.

Whirlpool... | Answered on Jun 04, 2019

Hi Paul, first piece of advice is to make sure the loads of laundry are consistent. A pair of jeans or a bath towel in a load of lighter clothes can cause an off balance condition, causing the machine to constantly try to re balance the load and never reaching high speed spin. Other than that,make sure your spin speed option is set to high. If those don't solve the issue,contact a local repair company to come out and take a look. Hope that helps.

Whirlpool... | Answered on Jun 04, 2019

check there is plenty of water going into the machine if not probably a faulty water solenoid

Whirlpool... | Answered on Jun 02, 2019

Sorry we do not have that kind of info here, contact Whirlpool.

Whirlpool... | Answered on May 31, 2019

Problem with the Whirlpool Shift Actuator. Fault is displayed when the main control cannot determine position of shifter. • Check harness connections from main control to motor and shifter. • Observe shifter operation. Replace the shifter if it is bad.

Whirlpool... | Answered on May 30, 2019

Motor Stalled The motor RPS (Rotor Position Sensor) detects no rotation of the drive motor. Unplug the washer. Check to see if the basket spins freely. If not, then examine the drive system and eliminate the cause of friction. If the basket spins freely, check the wire harness connections between the main electronic control board and the motor. If the wire harness connections are okay, check the drive motor. If the motor is defective, replace it.

Whirlpool... | Answered on May 27, 2019

You have to access this dryer through the front. First, unplug the dryer. Next, remove the lower front panel. There are 2 hidden metal spring clips in the seam above the lower front panel and if you slide a flat head screwdriver above these clips you can pry them down and the lower front panel will hinge forward ad down and unclip from the top. Now the fuse is mounted to the top of the blower wheel housing behind the lint filter enclosure. But the fuse stops the motor so that isn't going to be the problem.If the unit is just not heating, look at the heating canister under the drum along the right side. There are 2 small devices attached to the left side of the heating element. Test these 2 parts for continuity and if either are open, replace it. Also test the heating element itself for continuity and if that doesn't have continuity, replace the element.

Whirlpool... | Answered on May 25, 2019

Sounds like the belt under the machine is either broken or off the motor/pulleys. Empty the tub, turn off water, disconnect the power. Pull unit away from wall, tip it back so you can look underneath (Make sure to put blocks under machine so it doesn't fall on your head)Find the old belt to get the size. To replace the belt, put it on the motor pulley, the on the large pulley, then the small one. The motor mount is usually under spring tension.

Whirlpool... | Answered on May 25, 2019

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