20 Most Recent Whirlpool Ultimate Care II GSW9650LW Top Load Washer - Page 6 Questions & Answers

There should be an open end at the back of the washer, where the house initially was fixed.

Whirlpool... | Answered on Jan 09, 2020

If during the water heating step in the wash cycle, the water temperature sensor (NTC) value is out of range, or the heating element circuit has failed, the F05 error code will be displayed. Might need to be taken to a repairman

Whirlpool... | Answered on Jan 07, 2020

The model number is probably WFW6620HC0. The "LOC" may mean that you have set the control lock by pressing and holding the extra rinse button on the control panel for three+ seconds. Try holding the button again. If that doesn't work, look on the control panel for the Control Lock label. It will be in a small font below a button or in the middle a line between two buttons that you need to press and hold simultaneously for 3+ seconds. (Note: if you press and hold for too long, the lock will toggle off and back on. A skeleton key symbol may also be displayed on the LCD panel when this lock is enabled.)

The manual for the WFW6620HC0 is available from Whirlpool on their support site: https://www.whirlpool.com/services/manuals.html . The current link to the manual is https://www.whirlpool.com/content/dam/global/documents/201809/use-and-care-w11156985-revA.pdf .

I hope this helps. The control lock feature is useful when you are cleaning the surface of the washer and to keep small children from starting a wash cycle with a pet or sibling in the machine.

Cindy Wells

Whirlpool... | Answered on Jan 01, 2020

Cabrio F51 Fault (Stored Fault Code F51) The Cabrio's F51 fault code flashes on the washing machine's display when there is a motor rotor position sensor (RPS) failure.
Check for good contact at the control Board and at the RPS. Sometimes disconnecting and reconnecting the RPS plug connection several times will clean off corrosion that may be affecting the contacts.

Here is an earlier Fixya answer addressing the query:

Whirlpool cabrio error code f51 what does it mean

Sensor is item 20 below. Clean it.


Whirlpool... | Answered on Dec 23, 2019

My whirlpool model WFW8740WD flashed E01 and F03 than it wouldn't let me open it. After a few hours I figured it out, let it run 8min after that it will open (the pump runs the whole time) than I looked under the big rubber seal in the front there was 2 baby socks and some small stuff that had gotten stuck, cleaned it out and it was fixed.

Whirlpool... | Answered on Dec 22, 2019

This is an error on the motor. Check the motor brushes, they could be worn out.

Whirlpool... | Answered on Dec 17, 2019

Heater or heat sensor problem that has to be tested with a multimeter.

Whirlpool... | Answered on Nov 20, 2019


Usually either the lid lock mechanism, the lid lock actuator or the board is the culprit even a disconnected capacitor.

When the START button is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again. Once the lid has locked the second time, the washer
will slowly spin the dry load to estimate the load size, and begin adding water. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been
added for the load. You may also hear water flowing through the dispenser, adding detergent to the load.

NOTE: The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.

Try unplugging the cord a couple of times. See what happens then try going into diagnostic error codes, see what codes are shown. To pin point where the problem is. if you have no display to read the fault codes. Your main control board may be the issue.

Next, while in Manual diagnostics, try to get the unit to spin; if the motor hums for a split second and then shuts down with the lid lock blinking; go back into diagnostic codes and look for shifter or speed sensor errors.
This is proof that the shifter/sensor actuator assembly is the issue because the optical sensor is not reading the motor speed.

I suggest unplug the washer and check the wire connections on the switch. If a meter is available then you can check the resistance (ohms) of the lock motor.

Note: After performing the manual test and the lid lock works perfectly, or at least as it is supposed to. You can eliminate that as the problem.If the lock worked in the manual test but doesn't in an actual cycle then I suspect the control board is at fault.

A safety feature found on front load washing machine is the door switch and the door lock and strike. On most models, the door switch must be closed and the door lock must be activated before the washer will start. The switch is normally located in the door frame of the washing machine, but may also be part of the door lock assembly. Inspect the strike to make sure that it engages the door lock assembly and that the door remains closed. To check the door switch for continuity with a multi-meter, you will need to disconnect the power and remove the front panel.

The lid switch on a top load washing machine is a safety device designed to prevent the motor circuit from operating when the lOn some models, the water inlet valve circuit is controlled as well. If the lid switch fails, the washer may not start. The lid switch is normally located beneath the main top with a projection on the lid or a pin attached to the lid that will actuate the switch when the lid is closed. Verify that the switch is being activated mechanically and that any levers or actuators are not damaged or sticking. If the switch is being activated but there is no power being supplied to the motor or water valve circuits, then the switch may be defective

The start switch on some top load washers is often part of the timer and is activated by pulling out on the timer knob. Although not normally available as a separate part, the switch can be tested for continuity with a multi-meter. You will need to remove power from the appliance and then locate the correct timer contacts as noted on the wiring diagram. On some electronic controlled models, the start switch is a momentary contact type switch located on the control console. You can test this switch for continuity with a multi-meter when the push button is held in
God is good and that's why I give free advice.

Whirlpool... | Answered on Nov 17, 2019

Hi, the E2 F9 error means that the communication between the pump and the control board is failing. It could be a bad wire connection between the pump and control board, or your main control board is bad and needs to be replaced. First you'll want to check for a clog in the drain. You can easily youtube how to.
Best of luck.


Whirlpool... | Answered on Nov 14, 2019

It should be flashing a code that you can look up. A common code is for the pump to be jammed with something. It can be freed up through an access point under the lower front cover.

Whirlpool... | Answered on Nov 14, 2019

Check to make sure the front controls are plugged in to the control board. Otherwise, replace top control interface. Not cheap.

Whirlpool... | Answered on Nov 10, 2019

Could it be SD which is on the link below
If it is the problem could be to much or not the right type washing detergent.
When it keeps filling it could be trying to drain and add water at the same time to remove some detergent.
Videos below


Whirlpool... | Answered on Nov 10, 2019

Not helpful at all

Whirlpool... | Answered on Nov 04, 2019

My LG washers tub became loose and when I took it apart the spider arm on the tub was corroded and broken this holds the tub straight and it is mounted on spring for vibration. The tub was damaged but repairable and I installed a new tub seal

Whirlpool... | Answered on Nov 03, 2019

If it started suddenly it could be something worked loose, broke or got jammed between the drum and tub. If it has developed over time it is probably the main bearing.
Link below might be helpful...


Whirlpool... | Answered on Oct 28, 2019

Continuity means there is a connection. A short is an unregulated connection. It's likely the motor has shorted out most of its field coils, and that's blowing out your CCU.

Whirlpool... | Answered on Oct 26, 2019

Not finding what you are looking for?
Whirlpool Ultimate Care II GSW9650LW Top Load Washer Logo

49 questions posted

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts


Level 3 Expert

85239 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3056 Answers

Brad Brown

Level 3 Expert

18562 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Whirlpool Washing Machines

  • Whirlpool Washing Machines

Most Popular Question

disassemble agitator

  • Washing Machines