20 Most Recent Maxtor 160GB OneTouch III Mini USB 2.0 External 160 GB Hard Drive Questions & Answers

Probably more than just a driver, but Maxtor is part of Seagate, so you should be able to find driver on Seagate's website. I had a 500gb Seagate that failed within the warranty. I didn't want to send it in with loss of all data, so I took it apart. Wala, drive was ok, the interface had failed. If the driver doesn't help Good chance power supply or interface is the problem and drive is ok.

my hard drive is not show

Test your PSU or replace it if your power supply units fan is not working your PSU is faulty

One bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect/ boot up a computer hard drive

Test all leads that attach to your hard drive including electrical extensions,IDE,SATA

the leads from your "((MOTHERBOARD TO YOUR HARD DRIVE))" make sure they have a secure connection and are not faulty or just replace them they could be faulty make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty even the electrical extensions or just replace them they could be faulty a computer needs its connections to continue its cycle and have an end so any faulty leads will end up with a computer error even something as small as a faulty electrical extension or fan lead can cause this problem

follow the troubleshooting procedure a computer needs all of the data and electrical current to travel through every device and to have an end to be able work properly

a motherboard and a hard drive any leads between them will fail before your motherboard or your hard drive if its a flat ribbon 40 pin type IDE replace it this will be the first to fail check all electrical extensions make sure they are securely seated even the cd/dvd floppy drives need to have current go through make sure these drives are working also it could be a dirty computer clean all of the dust from your computer you could use a vacuum cleaner but whatever you use make absolutely sure there is no moisture gets to anything in your computer

hope this helps

if your computer came with a motherboard disc the drivers could be on it click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable, check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems hope this helps

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

The disk-drive probably is "dying".
Copy all the files, if you can, to your 'C:' drive or burn the files to DVD-writable disks.
Then, exercise the warranty to get it repaired/replaced.

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

1. The USB cable between the drive and the computer may be damaged.
2. The circuit board which connects your drive to the interface of the external may be blown.
3. The power supply (if applicable) may have a blown transformer.

The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Connect the drive to any open USB port, that should do the trick.

To solve this problem:

1. Go to "Control Panel > ... >Disk Management", find your drive there (it will have no letter assigned), right click, choose to assign letter, assign one, DONE.

2. Just for the case, the Maxtor "Software" everyone is talking here of is [currently] at http://www.seagate.com/support/sof [...] us_GM7.exe (thats the link my Maxtor Manager used when trying to update itself [unsuccessfully, hehe], so one can "intercept" it just looking at the error message (as I did), or, probably, with treh help of firewall logs).

Hope this helps,

Connect it to any USB port on your computer.
Windows will assign a "drive-letter" (not A:, not C:, and probably not D:) to the drive.
Then, open "My Computer", and double-click on that drive-letter.

first of all try to use the USB to any different port and then try to see if ur able to get it working.. second try to use any other device on the same port where ur trying to connect the USB of ur external HDD (this will confirm whether the USB ports are working fine or not) once done then click start - Start Search and type there Device Manager.. (if ur unable to do so then) the other way is to click start - then Right Click on My Computer or Computer.. then select Properties towards the very bottom.. on the next page.. towards the left hand side on the very top u shall see Device manager..
Under Device Manager search for USB tht should towards the very bottom of the page.. (remove the USB external HDD) click on the Plus sign there and under that u shall see a lot of USB options.. Delete all those One by One.. (dont worry nothing will go wrong) Once ur done with this.. then restart the computer.. All the USB devices shall be reinstalled on the computer again.. and then after that try to reinsert the USB for the external HDD.. if ur able to get the device detected great.. if not then u need to call Maxtor and get the external HDD replaced Let me know if this resolved ur query... regards, Guru

sorry...my guess is ur HD is gone...
once it falls down and cannot be identified as a Hardware by the OS...most probably it's corrupt....

the HDD needs to be loaded / identified by the OS / mounted.... to be able to access it....scan will not work unless it's mounted by the OS....
take it to a tech shop a c if they can fix it...

Possibly, the USB is not receiving current enough and occasionally it resets the USB interface. Try connecting it to another system, or to a powered USB host, and see what happens.
Another possibility (but you'd need to disassemble the external enclosure and connect directly the disk inside to a SMART-capable motherboard) is that the hard disk is developing a fault.

change usb cable.if doesn't work your usb interface is bad.(on hdd)

cannot see maxtor onetouch III USB on computer