20 Most Recent Whirlpool 11.8 cu. ft. / 334 liter Upright Freezer EV120FXKQ Questions & Answers

My whirlpool Fridge/freezer powers up but both fridge and freezer notworking,have defrosted the freezer but noluck,have turned on foran hourand then back again,as per user guide still no luck.

Whirlpool 11.8... | Answered on Dec 29, 2014

Good day,
The aerosols help. But, hurry up with any type of refrigeration equipment is many times a quick way to disaster.
Go slow and thorough. A little lost food is far better than a messed up machine.
Patience is your friend here.

Whirlpool 11.8... | Answered on Dec 21, 2014

Put your food in an ice cooler and call a repair person if the frig is new enough to justify repairs.

Whirlpool 11.8... | Answered on May 07, 2014


Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay

Refrigerator or Freezer not Cooling or Getting Cold


Whirlpool 11.8... | Answered on Jan 17, 2011

Temperature control may have failed. Thermostat causes compressor to cycle on and off with temperature in the refrigerator section. If the compressor is not trying to run and is cold to the touch no power is getting to it. compressor is located in back on the bottom.

Additionally the defrost timer may have stopped working while in the defrost position. Locate the timer and rotate the clutch head screw clockwise a small amount and if the compressor starts and runs replace the timer.

Whirlpool 11.8... | Answered on Jan 17, 2011

Hi, It is time to replace your compressor. Your compressor sucks the energy higher than normal. It has lower efficiency.
So I suggest to replace it soon.

Whirlpool 11.8... | Answered on Dec 15, 2010

Check the fan that moves the air from the freezer side to the refrigerator side. It is either stuck in ice or not working. Defrost the refrigerator for 24 hours and then restart it Listen for the fan operation be aware that the fan may shut off when you open the door, so listen closely. Defrosting it may fix or the fan may need to be replaced.

Whirlpool 11.8... | Answered on Nov 12, 2009

you will need to take the upper hinge off first, then the door will lift off the bottom hinge. Then take off bot hinge and move both hinges to the holes on the other side. As far as the handel goes, you may need to flip it over or switch the handel to the other side

Whirlpool 11.8... | Answered on Oct 27, 2009

yes, it does this, it is in defrost cycle.

Whirlpool 11.8... | Answered on Sep 08, 2009

Remove the bottom panel from the front of the fridge. Look for a small motor with a screw slot in it. Turn the srewdriver slowly and only clockwise, until a click is heard. wait about 3-5 minutes and check if the walls of the freezer are getting warm. If they do all you need is a defrost timer. That's the thing you just activated, by the way. More often than not you can find them at the dump in the appliance pile, OR you may have just gotten it to work for another year. Keep a close eye. Dana

Whirlpool 11.8... | Answered on Aug 30, 2009

Sounds like the freezer/refrigerator circulating fan is wearing out. When this fan starts to wear out the fans force is reduced to a point that it will keep the freezer cold, but doesn't have enough force to circulate air thru the refrigerator. The minimum cost to repair this problem is around $300.00

Whirlpool 11.8... | Answered on Jul 26, 2009

hi,my name is sourine,i have a probrem with my freezer not cool at all,it's about20 year old.
model EV150N A O
14.6 c.f

Whirlpool 11.8... | Answered on Apr 14, 2009

This clicking noise is a bad relay.
Get it serviced before you run in to a real problem

Whirlpool 11.8... | Answered on Jan 31, 2009

If there is no cooling on the evaporator or only partial cooling then you probably have a gas leak, or the compressor is not pumping correctly. Either way you would need a professional diagnosis. Either way not a good scenario. Hope this helps.

Whirlpool 11.8... | Answered on Jul 17, 2008

I need more information. If this is a frost free freezer with an internal fan I need to know what the freezer temp is. If a manuel defrost it is supposed to frost up. You defrost it 2 - 3 times a year when the frost builds up over 3/4 inch. If it frosts up faster than this check to see if the door is sealing all the way around. There should be no gaps or cracks in the gasket.

Whirlpool 11.8... | Answered on Jul 11, 2008

The more snowflakes, or the larger they are, the colder.

The manual states.

Adjusting the temperature control

Turn control to a higher number for colder

Turn control to a lower number for less cold

The manual is here


Whirlpool... | Answered on Jul 05, 2019

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