20 Most Recent Sony Handycam DCR-HC24E Mini DV Digital Camcorder Questions & Answers


Driver required

You may download the driver from here.
7/2/2012 4:11:53 PM • Sony Handycam... • Answered on Jul 02, 2012

SONY DCR-HC24E driver download

You may download the Sony driver and software here.
5/10/2012 6:04:30 PM • Sony Handycam... • Answered on May 10, 2012

I have a SONY handycam

I'm sorry for the difficulties you're experiencing in transferring videos from the Camcorder to the Windows 7 Operating System. The USB streaming driver for the Camcorder is not available for Windows 7 OS from Sony at this point. Hence it is not possible to transfer videos using USB interface. You may use i.LINK or A/V interface to transfer videos from the Camcorder to the Computer which is running on Windows 7 Operating System. If your computer does not have the i.LINK port, you may purchase an i.LINK capture card to resolve the issue.

Please follow the steps to transfer video to a computer using an i.LINK connection (IEEE 1394).

IMPORTANT: Video capture software and a compatible video capture card must be installed on the computer. Depending on the computer manufacturer, various video capture cards and software (Adobe Premiere, Roxio Video Wave, Microsoft Windows Movie Maker, etc.) may be available or already installed on your computer. If necessary, contact the manufacturer of your computer for further information.

NOTE: Many Sony VAIO computers are bundled with Sony DVgate Motion or DVgate Plus software for video capturing. Some VAIO computers also include Click To DVD software that will allow video capture to the computer hard drive or directly to a DVD.
  1. Connect an i.LINK cable (also known as IEEE 1394) to the i.LINK port on the digital camcorder.

i.LINK Cable.


i.LINK port.


  1. Connect the other end of the i.LINK cable to the computer.
NOTE: The computer i.LINK ports and capture cards may have either 4-pin or 6-pin connections. Sony digital camcorders use i.LINK ports with 4 pins. If your computer only has a 6-pin i.LINK port, then it will be necessary to use a 4-pin to 6-pin i.LINK cable.
  1. Turn on the digital camcorder by moving the POWER switch to the VTR position.
  2. Cue the camcorder tape to the beginning of the video footage.
  3. Turn on the computer.
  4. Start the video capture software on the computer.
  5. Begin playing the recorded video in the camcorder.
  6. Begin importing the video with the capture software.
It should now be possible to copy the video using the video capture software if the computer hardware and software are configured correctly.

Thanks for understanding. Please let me know if you require any clarifications.
7/5/2011 9:16:24 AM • Sony Handycam... • Answered on Jul 05, 2011



What is the problem?
6/5/2011 2:44:48 PM • Sony Handycam... • Answered on Jun 05, 2011

I cannot transfer a video

Connect with a firewire cable and open iMovie. You should be able to capture. If not open the System Profiler and see if the camera is recognized by the firewire BUS.
4/27/2011 9:50:59 AM • Sony Handycam... • Answered on Apr 27, 2011

Cassette won't close

Dear Jessie,
Have you deattached battery of camcorder and reattached it? Please do it. Hope problem will be fixed. And if not, you should go to nearest Sony service shop because it seems hardware problem.
4/14/2011 10:46:39 AM • Sony Handycam... • Answered on Apr 14, 2011

Hi there cannot connect i

Usually what you would do is buy a IEEE-1394 interface card and install it in your PC in an available slot on the motherboard. You can buy these for less than $20 and with a little tech knowledge about PCs many people can install the card themselves. The IEEE-1394 is called i.Link by Sony. If you are running Windows XP, or Vista, the drivers are already installed. Reboot PC and the new card should be recognized. Use the 4-pin to 4-pin firewire cable to connect camcorder to PC. You will need software to capture your video which should have been supplied by Sony with your camera. For Windows 7, you need to install LIVE Photo Gallery. Your camcorder was setup to work with Windows XP so an alternative may be to just find a friend with an older PC with a firewire card already installed running Windows XP. I just did this very same thing on my PC and it worked. Got the firewire card from Amazon.com for $3.95 VIA brand from Taiwan. I used Windows Movie Maker to capture video. Sony also sells a stand-alone DVD recorder which connects to a camcorder and requires no computer to create DVDs of your video.
3/18/2011 2:15:18 PM • Sony Handycam... • Answered on Mar 18, 2011

I need drivers for my

Your Sony Camcorder was basically setup to work with Windows XP, in that timeframe, and making it work with Windows Vista could be problematic. However, you may be able to make everything work by using the i.Link connection on the camera to a i.Link card on a desktop PC. Sony says this might work in Vista if you upgrade your original software. As far as drivers for the IEEE-1394 card, they are mostly already built-in in Microsoft Windows XP, VISTA etc. and should be no problem. If you do not already have a firewire card, get one from Amazon online.

See this link for software information from Sony:

3/17/2011 12:07:24 PM • Sony Handycam... • Answered on Mar 17, 2011

I appear unable to obtain

Not needed.
Connect your camera to the Mac with a four to six pin firewire cable and you will be able to capture.
Note: Some newew Macs have 800 firewire ports which use a nine pin cable.
3/16/2011 10:39:43 AM • Sony Handycam... • Answered on Mar 16, 2011

When I connect my HC

Go to Camera menu and enable USB Streaming option so Windows will recognize camcorder as input in USB.
Hope this will help.
3/3/2011 11:56:34 PM • Sony Handycam... • Answered on Mar 03, 2011

I need software for my

not found.
1/18/2011 10:25:09 AM • Sony Handycam... • Answered on Jan 18, 2011

Cant connect my dcr-hc24e to my windows vista 64

upgrade the latest driver compad with vista 64 bit

here is the link to download it


best of luck
12/29/2010 3:54:48 AM • Sony Handycam... • Answered on Dec 29, 2010

I lost the cd with

You can download the software for DCR HC24E from below website
Thank You
10/11/2010 11:58:54 AM • Sony Handycam... • Answered on Oct 11, 2010

Unable to download film onto computer

You can have a trial of Video Download Studio.
it will help you with film downloading very well.
get a free trial from http://www.downloadvideos-convert.com/download-videos-music
hope it can help you more or less!
8/19/2010 1:23:40 AM • Sony Handycam... • Answered on Aug 19, 2010

Download video to computer

All right, the following section will show you the best way to help you with the download.

1. Download, install and launch Video Download Studio from http://www.downloadvideos-convert.com/download-videos-music.
2. Click” add URL” button to paste the URL of the video you want to download. ( or you can play the video on dailymotion and click “auto capture”, Video Download Studio will automatically capture and download the video for you.)
3. Download details will showed on the working window.
6/24/2010 2:59:32 AM • Sony Handycam... • Answered on Jun 24, 2010

How do I download tapes to my computer (microsoft

Make sure USB Streaming is enable in camera settings menu, that will enable computer to see your camcorder.
6/3/2010 4:58:39 PM • Sony Handycam... • Answered on Jun 03, 2010
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