20 Most Recent Whirlpool GR399LXHS Electric Kitchen Range Questions & Answers


The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.#$TRE

Whirlpool... | Answered on May 05, 2017


I would have to say that u need to remove the back painl and look for a ground wirer that is broken or burnt in half. make sur that u unplug the oven first.when u find the problem just replace the wirers

Whirlpool... | Answered on Dec 01, 2015


You will need to replace the control board. Here is the part to order.
There is also a video on that page to show you how to make the repair.
All parts come with a 365 day, any part, any reason return policy.

Whirlpool... | Answered on Oct 21, 2013


just measure the space using a tape measure. that will be your best bet.

Whirlpool... | Answered on Nov 27, 2011


Yes, your glass top assembly on your range can be replace. Here is one link where you can get the part, http://www.apdepot.com/Products/PartsLookup2/IPLLookupFrames.aspx?Brand=WHIRLPOOL&ModelNo=GR399LXHS1&ImgID=EdI2&ImgFile=WTKIKKLL

It is a relatively easy job to replace the main top since the burners are not attached to the top assembly itself. Remove 2 or 3 screws on the front of the top and you can easily lift the entire top off of the range and replace it with the new top.

Whirlpool... | Answered on Apr 17, 2011


Hello Shartrick,

The problem is the switch its self it is letting the power run thru it and not turning it off. You will have to take the back off of the range and locate which one goes to it.

1. Remove the cord!
2. Take the back off and locate the switch, Pay attention to the lines as they will have to go back to the same ones L1 to L1 of the new switch and L2 to L2 crossing these will burn up the other switches.
3. Remove the old switch pull wires first. Unscrew the two screws on the front that are holding the switch.
4. Screw the new switch in place and replace the wires
5. Replace the back of the range
6. Plug in and try the unit.

The switches can be purchased at www.easyapplianceparts.com
For the 8 inch burner switch #EAP336989 Cost $39.65
For the 6 inch burner switch #EAP336885 Cost $40.18
The full web page that you need is http://www.easyapplianceparts.com/MultiModels.aspx?ModelNum=gr399lxhs&searchTerm=img_D4IXLDKW&RefineSearch=0&imgMfg=Whirlpool

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Whirlpool... | Answered on Mar 07, 2011


Hello there and thank you for choosing fixya:
The f 02 code is a very common code on these ovens
what this is telling you is that the ovens temperature sensor is faulty and is unable to read the correct oven temperature
So what you will need to do is to replace your oven temoerature sensor with a new one
tbirdfan1_37.jpg Temperature Sensor

Item # 722235
img-descriptiontab-on.png img-repairgurutiptab-off.png Oven temperature sensor
img-descriptiontab-off.png img-repairgurutiptab-on.png Watch our "Part Testing" video to determine if the oven sensor is defective or is not functioning properly and needs to be replaced.
Skill Level img-skillicon-2.png
Watch Video

Order now and this item will ship out today - or it's FREE!
$39.75 Quantity:

In Stock

Whirlpool... | Answered on Feb 17, 2011


I have the same problem with the same model number. Any answers?

Whirlpool... | Answered on Jan 23, 2011


The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE [email protected]#$%^&*

Whirlpool... | Answered on Oct 01, 2010


After disconnecting all power, it should not be difficult. (but then again, I repair restaurant equipment for a living) Make sure you mark the wires, and locations down in case you get distrracted, and make sure all your connections are firmly connected. A loose connection will cause the wire to burn down the line. If you are not COMPLETELY confident you can do it, call a professional.

Whirlpool... | Answered on Mar 31, 2010

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