My unit would display e001 and e003 errors. Cleaning the filter and replacing the ceramic ozone plate did not fix it. Ended up taking the board out and inspecting it. Three capacitors were bad. After replacing, the system is working again.
Hello, this is Ava with Think Crucial.
You may check to make sure that the power cord is correctly connected to the outlet. Test the outlet is functioning properly using another appliance or lamp. Also, check the fuse or circuit breaker. The outlet may be overloaded if other appliances are also in use. Establish and correct the cause of the overload. If none of these works, then there is something wrong with your purifier unit and contact the store where you purchase it or Honeywell for replacement. It is advised not attempt to repair the unit yourself.
You can purchase a wide variety of high-quality Honeywell replacement parts for your Honeywell air purifier direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I hope this was helpful.
Think Crucial Customer Care
The Spectrum is no longer being manufactured/distributed by EcoQuest (now Vollara). We don't have extra bulbs in stock, either, but we can try to locate one from another dealer if you'd like. email us at [email protected]. We've been with the company 20+ years.
I have seen it a couple of times where the cable was not properly seated into the back of the machine. If you wiggle the connector, does that make any difference? If this works, then call EcoQuest for an RMA. Is the machine still under warranty? There is a 3 year warranty on FreshAir units, if purchased through an official dealer.